Arctera™ Insight Personal Archive Help

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. Getting started
    1.  
      About Arctera Insight Personal Archive
    2.  
      Prerequisites for Insight Personal Archive
    3.  
      Compatibility and the latest updates
    4.  
      Known Issues
    5.  
      Accessing new Arctera Insight Personal Archive portal
    6.  
      Logging in
    7.  
      About Email Continuity
    8.  
      About legacy data
    9.  
      Setting application preferences
    10.  
      Resetting a forgotten password
    11.  
      Changing your message view
  2. Managing archives and archived messages
    1.  
      About Folder Sync
    2.  
      Folder Sync FAQ
    3.  
      Viewing Synchronized Folders in Insight Personal Archive
    4.  
      Monitoring other accounts
    5.  
      Viewing delegate archives
    6. Working with archived emails
      1.  
        Composing new emails
      2.  
        Viewing archived emails
      3.  
        Replying to archived emails
      4.  
        Forwarding archived emails
      5.  
        Restoring archived emails
      6.  
        Applying tags
      7.  
        Removing tags
      8.  
        Saving archived emails to your computer
      9.  
        Downloading email attachments
      10.  
        Printing archived emails
      11.  
        Sending archived email to InsightBook
    7.  
      Viewing collaboration messages
  3. Managing InsightBooks
    1.  
      About InsightBooks
    2.  
      Understanding InsightBooks dashboard
    3.  
      Setting a vacation period
    4.  
      Creating InsightBooks
    5.  
      Creating Notes in InsightBooks
    6.  
      Working with InsightBooks
  4. Managing searches
    1.  
      About Insight Personal Archive Search
    2.  
      Using Quick Search
    3.  
      Using Advanced Search
    4.  
      Using folder search
    5.  
      Creating a new search
    6.  
      About Hit Highlighting
    7.  
      Search syntax
    8.  
      About stop words and special characters in searches
    9. Boolean operator searches
      1.  
        AND operator search
      2.  
        OR operator search
      3.  
        NOT operator search
      4.  
        About using multiple Boolean operators
      5.  
        About using Boolean operators with phrase searches
      6.  
        About Boolean operators and special characters
    10.  
      Wildcard searches
    11.  
      Proximity searches
    12.  
      Double-byte character set searches
    13.  
      About enhanced searches in Japanese
    14.  
      Using Search Filters
    15.  
      Creating Saved Searches
    16.  
      Updating Saved Searches
    17.  
      Deleting Saved Searches
    18.  
      Searchable attachment types
    19.  
      Insight Personal Archive Search FAQs
  5. Managing tags
    1.  
      About Insight Personal Archive tags
    2.  
      Updating tags
    3.  
      Deleting tags

Using folder search

This feature improves search efficiency by allowing users to search within specific folders and subfolders instead of across the entire archive. This is especially useful when similar content exists in multiple folders and the user wants to narrow results to a targeted location.

Users can view this feature in Insight Personal Archive only when the system administrator enables the Enable Folder Search in Personal Archive service in Arctera Insight Management Console. This feature is disabled by default. Once enabled, users can perform folder-specific searches.

Users can save Folder Search queries in the same way as other saved searches.

To use folder search

  1. In the left pane, select the Archives tab.
  2. On the toolbar, click the Expansion icon to show the Folder Search options. as shown in the sample image below.

  3. Click the Folder Search tab and do the following:

    Subject

    (Optional) Enter keywords or the full subject line (up to 50 characters) to search for folders that contain emails with matching subjects.

    From +

    Enter the email address of the email sender (up to 50 characters) to search for folders that contain emails sent by that sender. Alternatively, you can follow the steps mentioned below:

    1. Click the Plus icon next to From. The Select Names: Global Address List dialog opens.

    2. Choose a search option (Name only, All columns, or Show Email Aliases) and enter a keyword in the Search box.

    3. Navigate through the results, then select one or more entries.

    4. Verify that the selected entries are displayed in the From field, and click Ok.

    To +

    Enter the email address of the email recipient (up to 50 characters) to search for folders that contain emails sent by that sender. Alternatively, you can follow the steps mentioned below:

    1. Click the Plus icon next to To. The Select Names: Global Address List dialog opens.

    2. Choose a search option (Name only, All columns, or Show Email Aliases) and enter a keyword in the Search box.

    3. Navigate through the results, then select one or more entries.

    4. Verify that the selected entries are displayed in the From field, and click Ok.

    Folder +

    1. Click the Plus icon next to Folder. The Select Folder dialog opens.

    2. Select the Include Subfolders checkbox to include subfolders in the search.

    3. Select the Hide Empty Folders checkbox to exclude folders that do not contain emails.

    4. Verify that the selected entries are displayed in the Folder field.

    Has Attachment

    Select this checkbox to search for folders that contain emails with attachments only.

    Attachment Type

    Specify the attachment type. This field is editable only when you select the Has Attachment checkbox.

    Mail Direction

    Select mail direction (All emails, Inbound or Outbound) to search for folders with emails matching that direction.

    Sent Date

    Select or customize the duration to search for folders that contain emails within that date range.

    Note:

    Click Cancel to exit the dialog box, or click Clear to reset the fields.

  4. Click Search. The Search tab appears. The Folder Name column shows the folder name for each email.

  5. To save this result, on the toolbar, click Searches > Save/Update Search.
  6. In the Save/Update Search dialog box, enter a unique name for this search.

  7. Click Save.