Enterprise Vault™ Setting up IMAP

Last Published:
Product(s): Enterprise Vault (12.3)

Configuring IMAP and enabling users for IMAP access

To configure Enterprise Vault IMAP access and enable users for IMAP, you must log in using the Vault Service account, or use an account that is assigned to the IMAP administrator role.

See "Roles-based administration" in the Administrator's Guide.

Table: Configuring IMAP and enabling users for IMAP access introduces the tasks you must complete to configure IMAP, and to make Enterprise Vault IMAP access available to your users.

When you first configure IMAP, you should complete these tasks in order, and gain an understanding of each task. When you are familiar with the process, you can complete most of these tasks from within the provisioning group wizards. For example, when you run the New Exchange Mailbox IMAP Provisioning Group wizard, you are given the opportunity to create a policy, if a suitable one does not already exist.

Table: Configuring IMAP and enabling users for IMAP access



See this section for more details

Step 1

Obtain an SSL certificate for each IMAP endpoint that you intend to secure using SSL.

See Obtaining SSL certificates.

Step 2

Edit the notification message that is sent to IMAP users when they are enabled for IMAP.

See Editing the IMAP notification message.

Step 3

Define IMAP endpoints and SMTP endpoints. An IMAP endpoint defines the configuration of the IMAP server that runs on a single Enterprise Vault server. An SMTP endpoint contains the configuration of one of the existing SMTP servers in your environment, such as an Exchange SMTP server.

See Defining IMAP and SMTP endpoints.

Step 4

If you configure SMTP endpoints to accept credentials for the account that runs the client access provisioning task, you must grant the Vault Service account Send As permission on the mailbox from which IMAP notification messages are sent.

See Granting the Vault Service account Send As permission.

Step 5

Assign each IMAP endpoint to the Enterprise Vault server that you want to provide IMAP access.

See Assigning IMAP endpoints to Enterprise Vault servers.

Step 6

Define IMAP policies. These policies are applied to IMAP users by provisioning groups. Each IMAP policy determines which IMAP and SMTP endpoints are used by the users who are provisioned with the policy.

See Defining IMAP policies.

Step 7

Define Exchange and IMAP provisioning groups. Exchange IMAP and Internet mail IMAP provisioning groups determine the users and user groups that are to be enabled for IMAP access, and the IMAP policy that is applied to them. In the case of Internet mail IMAP provisioning groups, they also determine archiving defaults.

See Defining IMAP provisioning groups.

Step 8

Check the IMAP folder limit.

See Checking the IMAP folder limit.

Step 9

Run the client access provisioning task.

See Running the client access provisioning task and the index administration task.