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Veritas NetBackup™ 8.0 Troubleshooting Guide
Last Published:
2017-07-13
Product(s):
NetBackup (8.0)
- Introduction
- Troubleshooting procedures
- Troubleshooting NetBackup problems
- Verifying host name and service entries in NetBackup
- Frozen media troubleshooting considerations
- Troubleshooting problems with the NetBackup web services
- Resolving PBX problems
- About troubleshooting Auto Image Replication
- Using NetBackup utilities
- About the NetBackup support utility (nbsu)
- About the NetBackup consistency check utility (NBCC)
- About the robotic test utilities
- Disaster recovery
- About disk recovery procedures for UNIX and Linux
- About clustered NetBackup server recovery for UNIX and Linux
- About disk recovery procedures for Windows
- About clustered NetBackup server recovery for Windows
- About recovering the NetBackup catalog
- About NetBackup catalog recovery and OpsCenter
- About recovering the entire NetBackup catalog
- About recovering the NetBackup catalog image files
- About recovering the NetBackup relational database
Troubleshooting PBX security
The PBX Secure Mode must be set to false. If Secure Mode is true, NetBackup commands such as bplabel and vmoprcmd do not work. PBX messages similar to the following appear in /opt/VRTSpbx/log (UNIX) or install_path\VxPBX\log (Windows).
5/12/2008 16:32:17.477 [Error] V-103-11 User MINOV\Administrator not authorized to register servers 5/12/2008 16:32:17.477 [Error] Unauthorized Server
To troubleshoot PBX security
- Verify that PBX Secure Mode is set to false (the default):
On Windows:
install_path\VxPBX\bin\pbxcfg -p
On UNIX:
/opt/VRTSpbx/bin/pbxcfg -p
If necessary, set Secure Mode to false by entering the following:
On Windows:
install_path\VxPBX\bin\pbxcfg -d -m
On UNIX:
/opt/VRTSpbx/bin/pbxcfg -d -m
Start PBX:
On UNIX:
/opt/VRTSpbx/bin/vxpbx_exchanged start
On Windows: Go to Start > Run, enter services.msc, and start the Veritas Private Branch Exchange service.
Start NetBackup:
On Windows:
install_path\NetBackup\bin\bpup
On UNIX:
/usr/openv/netbackup/bin/bp.start_all