Veritas NetBackup™ 8.0 Troubleshooting Guide
- Introduction
- Troubleshooting procedures
- Troubleshooting NetBackup problems
- Verifying host name and service entries in NetBackup
- Frozen media troubleshooting considerations
- Troubleshooting problems with the NetBackup web services
- Resolving PBX problems
- About troubleshooting Auto Image Replication
- Using NetBackup utilities
- About the NetBackup support utility (nbsu)
- About the NetBackup consistency check utility (NBCC)
- About the robotic test utilities
- Disaster recovery
- About disk recovery procedures for UNIX and Linux
- About clustered NetBackup server recovery for UNIX and Linux
- About disk recovery procedures for Windows
- About clustered NetBackup server recovery for Windows
- About recovering the NetBackup catalog
- About NetBackup catalog recovery and OpsCenter
- About recovering the entire NetBackup catalog
- About recovering the NetBackup catalog image files
- About recovering the NetBackup relational database
Recovering the entire NetBackup catalog using the Catalog Recovery Wizard
This procedure describes how to recover the entire catalog using the Catalog Recovery Wizard. The relational database transaction log is not applied during full catalog recovery.
See About recovering the NetBackup catalog.
Note:
Full catalog recovery restores the device and the media configuration information in the catalog backup. If you must configure storage devices during the recovery, Veritas recommends that you recover only the NetBackup image files.
You must have root (administrative) privileges.
You must be logged on to the master server on which you want to recover the catalog. The Catalog Recovery Wizard does not work after you perform a change server operation.
Note:
During the catalog recovery process, NetBackup may shut down and restart services. If NetBackup is configured as a highly available application (cluster or global cluster), freeze the cluster before you begin the recovery process. Doing so prevents a failover. Then, unfreeze the cluster after the recovery process is complete.
Warning:
Do not run any client backups before you recover the NetBackup catalog.
To recover the entire catalog by using the Catalog Recovery Wizard
If NetBackup is not running, start all of the NetBackup services by entering the following:
On UNIX and Linux:
/usr/openv/netbackup/bin/bp.start_all
On Windows:
install_path\NetBackup\bin\bpup
- Start the NetBackup Administration Console.
- If the catalog backup and the recovery devices are not available, do the following:
a
Configure the necessary recovery device in NetBackup.
For tape storage or BasicDisk storage, see the NetBackup Administrator's Guide, Volume I. For disk storage types, see the guide that describes the option. See the following website for NetBackup documentation:
b
Make available to NetBackup the media that contains the catalog backup: Inventory the robot or the disk pool, add the media for standalone drives, configure the storage server and disk pool, or so on.
For tape storage or BasicDisk storage, see the NetBackup Administrator's Guide, Volume I. For disk storage types, see the guide that describes the option. See the following website for NetBackup documentation:
- In the NetBackup Administration Console window, click NetBackup Management in the left pane and then Recover the catalogs in the right pane.
The Catalog Recovery Wizard Welcome panel appears.
- Click Next on the Welcome panel to display the Catalog Disaster Recovery File panel.
- On the Catalog Disaster Recovery File panel, specify where the disaster recovery file is stored. You can browse to select the file or enter the full pathname to the disaster recovery file.
In most cases, you specify the most recent disaster recovery information file available. If the most recent catalog backup is an incremental backup, use the disaster recovery file from the incremental backup. (There is no need to first restore the full backup and then follow with the incremental backup.)
If some form of corruption has occurred, you may want to restore to an earlier state of the catalog.
Click Next to continue. The Retrieving Disaster Recovery File panel appears
- The wizard searches for the media that are required to recover the catalog, and Retrieving Disaster Recovery File panel informs you of the progress. It informs you if the necessary backup ID of the disaster recovery image is located. If the media is not located, the wizard lists which media is needed to update the database.
If necessary, follow the wizard instructions to insert the media that is indicated and run an inventory to update the NetBackup database. The information that is displayed on this panel depends on whether the recovery is from a full backup or an incremental backup.
When the required media sources are all found, click Next to display the Disaster Recovery Method panel.
- By default, the Recover entire NetBackup catalog option is selected on the Disaster Recovery Method panel.
Select a Job Priority if desired and then click Next to initiate the recovery of the entire NetBackup catalog. The Recovering Catalog panel appears.
- Your action depends on the outcome of the recovery, as follows:
The Recovering Catalog panel displays the progress of recovering the various catalog components, as follows:
NBDB database (including the EMM database)
BMR database (if applicable)
NetBackup policy files
Backup image files to their proper image directories
Other configuration files
Not successful
Consult the log file messages for an indication of the problem. Click Cancel, fix the problem, and then run the wizard again.
Successful
Click Next to continue to the final wizard panel.
- On the panel that informs you that the recovery is complete, click Finish.
Before you continue, be aware of the following points:
If you recovered the catalog from removable media, NetBackup freezes the catalog media.
Before you restart NetBackup, Veritas recommends that you freeze the media that contains the backups more recent than the date of the catalog from which you recovered.
NetBackup does not run scheduled backup jobs until you stop and then restart NetBackup.
You can submit backup jobs manually before you stop and restart NetBackup. However, if you do not freeze the media that contains the backups more recent than the date of the catalog from which you recovered, NetBackup may overwrite that media.
- If the NetBackup Administration Console is active on any of the hosts, the command that stops the NetBackup services shuts it down.
Stop and restart NetBackup services on all of the servers, as follows:
On UNIX and Linux:
/usr/openv/netbackup/bin/bp.kill_all /usr/openv/netbackup/bin/bp.start_all
On Windows:
install_path\NetBackup\bin\bpdown install_path\NetBackup\bin\bpup
- If the catalog recovery is part of a server recovery procedure, complete the remaining steps in the appropriate recovery procedure.
Recovery can include the following:
Importing the backups from the backup media into the catalog.
Write protecting the media.
Ejecting the media and setting it aside.
Freezing the media.
More Information