Veritas NetBackup™ Cloud Administrator's Guide

Last Published:
Product(s): NetBackup (8.1.2)
  1. About NetBackup cloud storage
    1.  
      About cloud storage features and functionality
    2.  
      About the catalog backup of cloud configuration files
    3.  
      About support limitations for NetBackup cloud storage
  2. About the cloud storage
    1.  
      About the cloud storage vendors for NetBackup
    2. About the Amazon S3 cloud storage API type
      1.  
        Amazon S3 cloud storage vendors certified for NetBackup
      2.  
        Amazon S3 storage type requirements
      3.  
        Amazon S3 cloud storage provider options
      4.  
        Amazon S3 cloud storage options
      5.  
        Amazon S3 advanced server configuration options
      6.  
        Amazon S3 credentials broker details
      7.  
        About private clouds from Amazon S3-compatible cloud providers
      8.  
        About Amazon S3 storage classes
      9.  
        Amazon virtual private cloud support with NetBackup
      10. About protecting data in Amazon for long-term retention
        1. About protecting data in Amazon Glacier
          1.  
            About backing up data to Amazon Glacier
          2.  
            About restoring data from Amazon Glacier
        2. About protecting data in Amazon Glacier vault
          1.  
            About backing up data to Amazon Glacier vault
          2.  
            About restoring data from Amazon Glacier vault
      11. Protecting data using Amazon's cloud tiering
        1.  
          About backing up data using LIFECYCLE storage class
        2.  
          About restoring data from LIFECYCLE storage class
      12.  
        About NetBackup character restrictions for Amazon S3 cloud connector
    3. About Microsoft Azure cloud storage API type
      1.  
        Microsoft Azure cloud storage vendors certified for NetBackup
      2.  
        Microsoft Azure storage type requirements
      3.  
        Microsoft Azure cloud storage provider options
      4.  
        Microsoft Azure advanced server configuration options
    4. About OpenStack Swift cloud storage API type
      1.  
        OpenStack Swift cloud storage vendors certified for NetBackup
      2.  
        OpenStack Swift storage type requirements
      3.  
        OpenStack Swift cloud storage provider options
      4.  
        OpenStack Swift storage region options
      5.  
        OpenStack Swift add cloud storage configuration options
      6.  
        OpenStack Swift proxy settings
  3. Configuring cloud storage in NetBackup
    1.  
      Before you begin to configure cloud storage in NetBackup
    2.  
      Configuring cloud storage in NetBackup
    3.  
      Cloud installation requirements
    4. Scalable Storage properties
      1.  
        Configuring advanced bandwidth throttling settings
      2.  
        Advanced bandwidth throttling settings
    5. Cloud Storage properties
      1.  
        Adding a cloud storage instance
      2.  
        Changing cloud storage host properties
      3.  
        Deleting a cloud storage host instance
    6. About the NetBackup CloudStore Service Container
      1.  
        NetBackup CloudStore Service Container security certificates
      2.  
        NetBackup CloudStore Service Container security modes
      3.  
        NetBackup cloudstore.conf configuration file
    7.  
      Deploying host name-based certificates
    8.  
      Deploying host ID-based certificates
    9.  
      About data compression for cloud backups
    10.  
      About data encryption for cloud storage
    11.  
      About key management for encryption of NetBackup cloud storage
    12.  
      About cloud storage servers
    13.  
      About object size for cloud storage
    14. About the NetBackup media servers for cloud storage
      1.  
        Using media server as NetBackup Cloud master host
    15. Configuring a storage server for cloud storage
      1.  
        KMS database encryption settings
      2.  
        Assigning a storage class to Amazon cloud storage
    16.  
      Changing cloud storage server properties
    17. NetBackup cloud storage server properties
      1.  
        NetBackup cloud storage server bandwidth throttling properties
      2.  
        NetBackup cloud storage server connection properties
      3.  
        NetBackup CloudCatalyst storage server properties
      4.  
        NetBackup cloud storage server encryption properties
    18.  
      About cloud storage disk pools
    19.  
      Configuring a disk pool for cloud storage
    20.  
      Saving a record of the KMS key names for NetBackup cloud storage encryption
    21.  
      Adding backup media servers to your cloud environment
    22. Configuring a storage unit for cloud storage
      1.  
        Cloud storage unit properties
      2.  
        Configure a favorable client-to-server ratio
      3.  
        Control backup traffic to the media servers
    23.  
      About NetBackup Accelerator and NetBackup Optimized Synthetic backups
    24.  
      Enabling NetBackup Accelerator with cloud storage
    25.  
      Enabling optimized synthetic backups with cloud storage
    26.  
      Creating a backup policy
    27. Changing cloud storage disk pool properties
      1.  
        Cloud storage disk pool properties
    28.  
      Managing Certification Authorities (CA) for NetBackup Cloud
  4. Monitoring and Reporting
    1.  
      About monitoring and reporting for cloud backups
    2.  
      Viewing cloud storage job details
    3.  
      Viewing the compression ratio
    4.  
      Viewing NetBackup cloud storage disk reports
    5.  
      Displaying KMS key information for cloud storage encryption
  5. Operational notes
    1.  
      NetBackup bpstsinfo command operational notes
    2.  
      Unable to configure additional media servers
    3.  
      Cloud configuration may fail if NetBackup Access Control is enabled
    4.  
      Deleting cloud storage server artifacts
  6. Troubleshooting
    1. About unified logging
      1.  
        About using the vxlogview command to view unified logs
      2.  
        Examples of using vxlogview to view unified logs
    2. About legacy logging
      1.  
        Creating NetBackup log file directories for cloud storage
    3.  
      NetBackup cloud storage log files
    4.  
      Enable libcurl logging
    5.  
      NetBackup Administration Console fails to open
    6. Troubleshooting cloud storage configuration issues
      1.  
        NetBackup Scalable Storage host properties unavailable
      2.  
        Connection to the NetBackup CloudStore Service Container fails
      3.  
        Cannot create a cloud storage disk pool
      4.  
        Cannot create a cloud storage
      5.  
        Data transfer to cloud storage server fails in the SSL mode
      6.  
        Amazon GovCloud cloud storage configuration fails in non-SSL mode
      7.  
        Data restore from the Google Nearline storage class may fail
      8.  
        Backups may fail for cloud storage configurations with Frankfurt region
      9.  
        Backups may fail for cloud storage configurations with the cloud compression option
      10.  
        Fetching storage regions fails with authentication version V2
    7. Troubleshooting cloud storage operational issues
      1.  
        Cloud storage backups fail
      2.  
        Stopping and starting the NetBackup CloudStore Service Container
      3.  
        A restart of the nbcssc (on legacy media servers), nbwmc, and nbsl processes reverts all cloudstore.conf settings
      4.  
        NetBackup CloudStore Service Container startup and shutdown troubleshooting
      5.  
        bptm process takes time to terminate after cancelling GLACIER restore job
      6.  
        Handling image cleanup failures for Amazon Glacier vault
      7.  
        Cleaning up orphaned archives manually
      8.  
        Restoring from Amazon Glacier vault spans more than 24 hours for single fragment
      9.  
        Restoring from GLACIER_VAULT takes more than 24 hours for Oracle databases
      10.  
        Troubleshooting failures due to missing Amazon IAM permissions
      11.  
        Restore job fails if the restore job start time overlaps with the backup job end time

Connection to the NetBackup CloudStore Service Container fails

This is applicable for media server versions 7.7.x to 8.1.2 only.

The NetBackup cloud storage csconfig configuration command makes three attempts to connect to the NetBackup CloudStore Service Container with a 60-second time-out for each connection attempt. The NetBackup OpsCenter also connects to the NetBackup CloudStore Service Container to obtain data for reporting.

If they cannot establish a connection, verify the following information:

  • The NetBackup CloudStore Service Container is active.

    See NetBackup CloudStore Service Container startup and shutdown troubleshooting.

    See Stopping and starting the NetBackup CloudStore Service Container.

  • Your firewall settings are appropriate.

  • The Enable insecure communication with 8.0 and earlier hosts option on the NetBackup master server is selected if the media server is of the version 8.0 or earlier. The option is available in the NetBackup Administration Console on the Security Management > Global Security Settings > Secure Communication tab.

  • The cacert.pem file is present on both NetBackup master and media server in following locations:

    • UNIX/Linux - /usr/openv/var/webtruststore

    • Windows - <install_path>/var/webtruststore

    If the cacert.pem file is not present on the master server or a media server, run the nbcertcmd -getCACertificate command on that host. After running this command, restart the NetBackup CloudStore Service Container on that host.

    See the NetBackup Commands Reference Guide for a complete description of the command.

    Note:

    This cacert.pem file contains the CA certificates that the NetBackup authorization service generates.

  • The cacert.pem file is same on the NetBackup master and media server.

  • The security certificate is present in following locations:

    • UNIX/Linux - /usr/openv/var/vxss/credentials

    • Windows - <install_path>/var/vxss/credentials

    If the security certificate is not present, run the bpnbaz -ProvisionCert on the master server. After running this command, restart the NetBackup CloudStore Service Container on the master server and the media servers.

    See Deploying host name-based certificates.

  • If the master server runs on an operating system that does not support NetBackup cloud configurations: You can choose to use the NetBackup CloudStore Service Container on a media server as the master service container. To do so, update the CSSC_MASTER_NAME parameter of the cloudstore.conf file on all the cloud-supported media servers with the media server name you chose earlier. However, communication from other media servers to the media server that now functions as the master configuration for the nbcssc service and vice versa fails. The failure happens because both these media servers verify if a trusted host has made the communication request.

    Note:

    The media server that now functions as the master configuration for the nbcssc service must run the same NetBackup version as the NetBackupmaster server.

    For the operating systems that NetBackup supports for cloud storage, see the NetBackupoperating system compatibility list available through the following URL:

    http://www.netbackup.com/compatibility

    See About the NetBackup CloudStore Service Container.

    To fix this issue, add the authorized host entries on the media and the master servers that support cloud configurations.

    See the 'Adding a server to a servers list' topic in the NetBackup™ Administrator's Guide, Volume I for detailed steps.

  • On the media server, if the certificate deployment security level if set to Very High, automatic certificate deployment is disabled. An authorization token must accompany every new certificate request. Therefore, you must create an authorization token before deploying the certificates.

    See the 'Creating authorization tokens' topic in the NetBackup™ Security and Encryption Guide for detailed steps.