NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

Assets with a protection type

When a user selects a managed protection level from those available to a protection type, this action adds the computer to one or more NetBackup policies. Self Service holds a threshold (in hours) for each policy it is aware of. Evaluating the thresholds of all the known policies that an asset is in determines its red, amber, or green status. Assets with a protection type that includes an unmanaged protection level are evaluated with a red or a green traffic light. The traffic light color is dependent on the existence of a backup matching the unmanaged protection level's policy name.

Table: Computers with Protection Types

Color

Computer state

Green

Protection level applied, and all policies have backups within their threshold; or the policy has been set to Always show as protected

Amber

No protection level has been applied to the computer

Red

Protection level applied, but one or more policies have no backups, or the most recent backup is outside of its threshold

Note:

If an asset is in a NetBackup policy but no protection level is found, the policy is not considered when the color status is determined.

Assets that are protected with only a Backup Now process are not included in the count and are not shown as protected.