Veritas NetBackup™ Self Service Configuration Guide
- Configuring a Self Service solution
- Configuring a NetBackup master server
- Configuring Self Service
- Customizing Self Service
- User authentication methods
- Appendix A. NetBackup policy types
- Appendix B. Dashboard traffic light status and usage
- Appendix C. Synchronizing data from NetBackup
- Appendix D. NetBackup Self Service data caching process
- Appendix E. Integration settings
- Appendix F. REST API
- Appendix G. Glossary
A tenant is an organizational unit and at least one tenant must exist. A tenant can be created with the Tenants tab. The first (admin level) user of the tenant is created at the same time. If any vCloud Director Import sources are defined, the tenant's credentials can be set. A tenant record, related tenant Integration Settings, and the user record are added to the database when you click .button in the home page
A tenant's details can be edited through Customer Code, which is set when you create a tenant, can be viewed in the Details tab. All users that are associated to the tenant are visible in the Users tab. Tenant level Integration settings are available in the Integration tab. vCloud Director credentials, and also additional vCloud Director imports, can be set here. The tenant administrator can subsequently set the updated vCloud Director password when required, using the change facility on their home page vCloud Director Infrastructure tree view node. Tenant level theming can be carried out in the Themes tab.. A tenant's
You can also use an API to create tenants. A PowerShell script is provided as a starting point for automating the creation of tenants and their users. It makes use of the Front Office SDK to call the public web services.
Further information about the SDK is available in the help files. The help files are found in the install location of the NetBackup Self Service portal. By default, the files are located in
C:\Program Files\Biomni\Front Office 8.5\Sdk\. Microsoft developers should use the SDK. Non-Microsoft developers can call the web service directly. The URL is found in in the Public Web Service section of the Server tab. The web service is
Do not create tenants directly in the portal Admin section (Add Tenant form (on the home page) or use the API.). If you create tenants from this screen, not all of the required Self Service data is created. Create tenants from the
To deactivate a tenant:
- Go to Admin > Organization > Tenant.
- Deactivate the tenant.
Deactivate the tenant with the Deactivate link on the right of the specific tenant row from the entry page. Or deactivate the tenant from the Details tab by deselecting the Active check box in tenant record.
This action prevents logon from tenant users.
- All computers, backup, protection, and usage data is retained in the Self Service database.
- Delete all policies for the tenant in NetBackup.
You can identify the policies by checking for any that start with the deactivated tenant's Customer Code.
You can add additional users to the tenant in a number of ways:
Manually through the portal from the Admin > Organization > Tenant > User tab
Active Directory (right-click ). The Cost Center Code must be the same as that found in the Tenant record.
Master Data import through CSV (Users tab in the Import File Template). The Cost Center Code must be the same as that found in the Tenant record.right-click .
Using the API
Once a user is associated to a tenant this association cannot change.
A user record can be deactivated to prevent access to the system. If using Forms Authentication, password rules can be defined using a number of criteria. These rules can be configured in.
A tenant user with an Administrator access profile can manage their own user records.