Veritas NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (8.3)
  1. Licensing
    1.  
      Applying the full License
  2. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  3. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  4. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  5. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  6. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  7. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
  8. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  9. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  10. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  11. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  12. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  13. Appendix F. REST API
    1.  
      About the REST API
  14. Appendix G. Glossary
    1.  
      Glossary

Glossary

Table: Glossary of terms

Term

Definition

Asset

Any computer or volume of which the solution is aware.

Backup Now

A user action in Self Service that creates a temporary Policy on the master server and schedules it for immediate backup. The template policy is deleted afterwards. If a computer is already protected and residing in a scheduled policy, you can use this option to initiate an immediate backup using that policy.

Backup servers

A backup server represents a connection to a NetBackup master server. Backup server is the new UI terminology but Location is still used in the Rest API.

Cloud Import

A computer source which allows automated import of CloudPoint assets.

Computer

Any physical or any virtual computer that the solution is aware of.

Customer Code

A unique code that is used to identify the tenant in NetBackup Self Service. This code is used in policy naming in NetBackup.

Image Sync

Process where Self Service collects information about computer backups from NetBackup.

Integration Settings

Integration Settings are a flexible store of named settings with values held in the Self Service Portal. All integrations settings can be accessed as an Admin user from Admin > Settings > Integration Settings. If they are configured with Tenant level exceptions, you can access them from Admin > Organization > Tenant > Integration.

Location

A location represents a connection to a NetBackup master server. This connection is more commonly known as a backup server.

Machine

Any physical or any virtual machine that the solution is aware of.

NetBackup Self Service

Term that is used to describe the whole solution.

NetBackup Self Service Adapter

Second part of a Self Service system; responsible for communications with NetBackup.

NetBackup Self Service Portal

First part of a Self Service system, the solution's main website.

Panels

A sub area in the home page of the Self Service portal. Sometimes called home page widgets.

Protect (computer)

A user action in Self Service that results in a computer being scheduled for regular backups through its addition to a NetBackup Policy.

Protection Level

A protection level represents a level of protection which can be applied to a computer. Configuring protection levels means that the users can maintain their own scheduled backups against NetBackup Policies. This maps to template policies on each NetBackup master server.

Protection type

A protection type defines all the ways you can protect a computer. This protection may be by a single protection level or by multiple protection levels, for example to cover a mix of physical and virtual computers. Scheduled protection and one-off backup require different protection levels.

Refresh NetBackup Data

Computer level manual or automated process to rebuild image data, protection data, and traffic lights.

Register Machine

The process that is used to update the Self Service system with information about a tenant's computer.

Restore File/Folder

A user action in Self Service that creates a job to restore a file or folder in NetBackup.

Restore VM

A user action in Self Service that creates a job to restore a virtual machine in NetBackup.

Service Catalog

The home page that is presented to users of the Self Service portal. Can be edited from Admin > Service Catalog & Notices > Service Catalog.

Service Provider

Refers to the top-level organization administering the Self Service system.

Template Policies

Inactive NetBackup Policies on a master server the system uses to create active policies for users.

Tenant

An organizational group of users. May be used as a business unit within an enterprise scenario, or a customer for a service provider. All users must be in a tenant.

Unmanaged (computer)

An additional class of protection. It lets you restore computers and monitor their health. It assumes protection (policy management) is handled outside of NetBackup Self Service.

Unprotect (computer)

A user action in Self Service that results in a computer being removed from a NetBackup Policy.

vCenter Import

A computer source which allows automated import of VMware assets.

vCloud Director Import

A computer source which allows automated import from vCloud Director.

Web Services

An API for the portal, can be used to automate adding Tenants, users, etc. Sometimes referred to DAPI.