Veritas NetBackup™ Virtual Appliance Documentation
- Getting to know the NetBackup Virtual Appliance
- NetBackup Virtual Appliance product description
- Preparing to deploy the appliance
- Deploying and configuring the appliance
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- How to deploy and configure a NetBackup Virtual Appliance media server
- How to deploy and configure a NetBackup Virtual Appliance master server
- How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- Post initial configuration procedures
- Appliance common tasks
- Storage management
- About NetBackup Virtual Appliance storage configuration
- About viewing storage space information using the Show command
- About OpenStorage plugin installation
- About NetBackup Virtual Appliance storage configuration
- Deduplication pool catalog backup and recovery
- Network connection management
- Managing users
- About user name and password specifications
- About authenticating LDAP users
- About authenticating Active Directory users
- About authenticating Kerberos-NIS users
- About user authorization on the NetBackup Virtual Appliance
- Creating NetBackup administrator user accounts
- Using the appliance
- About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
- About Copilot functionality and Share management
- About NetBackup Virtual Appliance as a VMware backup host
- About running NetBackup commands from the appliance
- About mounting a remote NFS
- About Auto Image Replication from a NetBackup Virtual Appliance
- Monitoring the appliance
- About SNMP
- About Call Home
- Appliance security
- About Symantec Data Center Security on the NetBackup Virtual Appliance
- Setting the appliance login banner
- Upgrading the appliance
- About upgrading to NetBackup Virtual Appliance software version 3.2
- Requirements and best practices for upgrading NetBackup appliances
- Methods for downloading appliance software release updates
- NetBackup client upgrades with VxUpdate
- Appliance restore
- Decommissioning and Reconfiguring
- Troubleshooting
- About disaster recovery
- About NetBackup support utilities
- Appliance logging
- Commands overview
- Appendix A. Appliance commands
- Appendix B. Manage commands
- Appendix C. Monitor commands
- Appendix D. Network commands
- Appendix E. Reports commands
- Appendix F. Settings commands
- Appendix G. Support commands
How to factory reset the NetBackup Virtual Appliance
Note:
Factory reset is only supported on a NetBackup Virtual Appliance media server.
The following procedure describes how to start a factory reset operation from the appliance shell menu.
Note:
A factory reset operation returns the password to the original, default value.
To begin a factory reset from the appliance shell menu
- Log on to the appliance as an administrator and open the appliance shell menu.
- Enter Main_Menu > Support > FactoryReset. This command shows the following messages and requires you to answer the following questions before the factory reset begins.
- [Info] Disable interrupt (CTRL-C), quit, and suspend signals +---------------------------+ | Appliance Factory Reset | +---------------------------+ Appliance factory reset will reset the entire system to the factory installed image. The appliance will have the following components reset to the factory restored settings/image: 1) Appliance Operating System 2) Appliance Software 3) NetBackup Software 4) Networking configuration (optionally retain) 5) Storage configuration and backup data (optionally retain) - [Info] Running factory reset validation...please wait (approx 2 mins) - [Info] Factory reset validation successful. RESET NETWORK CONFIGURATION [Optional] -- Resets the IP and routing configuration. -- Resets the DNS configuration. >> Do you want to reset the network configuration? [yes/no] (yes) no RESET STORAGE CONFIGURATION and BACKUP DATA [Optional] -- Removes all the images on the AdvancedDisk, MSDP, and Share partitions. -- Resets the storage partitions. - [Warning] Performing a factory reset interrupts all share activity and removes and resets all share data. Unmount all the shares on clients before continuing with this operation. >> Do you want to delete images and reset backup data? [yes/no] (yes) yes >> Resetting the storage configuration will remove all backup data on the storage partitions and any connected expansion units. This is not reversible. Are you sure you want to reset storage configuration? [yes/no] (yes) yes >> A reboot of the appliance is required to complete the factory reset. Reboot automatically after reset? [yes/no] (no) yes >> Automatically rebooting after the reset will not provide you with an opportunity to review the progress/final status of the reset. Are you sure you would like to automatically reboot? [yes/no] (no) yes
- After you respond to these questions, the Factory Reset Summary is shown. The following is an example of the summary:
FACTORY RESET SUMMARY --------------------- Reset Appliance OS, software configuration : [YES] Reset Appliance network configuration : [NO] Reset Appliance storage configuration (REMOVE DATA) : [YES] Auto reboot after reset? : [YES] >> WARNING: An appliance factory reset cannot be reversed! Continue with factory reset?? (yes/no)
- The following warning appears. If you want to begin the factory reset operation, enter Yes.
WARNING: An appliance factory reset cannot be reversed! Continue with factory reset?? (yes/no) yes
The factory reset continues and info messages are shown.
After the factory reset is complete, do one of the following:
If you reset both the network configuration and the storage configuration, perform the initial configuration again with the Main > Appliance > Configure command.
If you reset the network configuration but did not reset the storage configuration, perform the initial configuration again with the Main > Appliance > Configure command.
Enter yes when the following prompt appears:
>> Do you want to reuse the existing partition? [yes,no]
Note:
For this release, the Appliance > Configure command does not prompt to reuse the existing partition on a NetBackup Virtual Appliance media server. After you have configured the appliance, refer to the following article for a workaround:
https://www.veritas.com/content/support/en_US/article.100017201
This issue does not apply to the NetBackup Virtual Appliance CloudCatalyst.
If you reset the storage configuration but did not reset the network configuration, run the following commands to reconfigure the hostname and the appliance role:
Main > Network > Hostname Set Name
Main > Appliance > Media MasterServer
If you did not reset the storage configuration or the network configuration, run the following commands to reconfigure the hostname and the appliance role:
Main > Network > Hostname Set Name
Main > Appliance > Media MasterServer
Enter yes when the following prompt appears:
>> Do you want to reuse the existing partition? [yes,no]
Note:
For this release, the Appliance > Media command does not prompt to reuse the existing partition on a NetBackup Virtual Appliance media server. After you have configured the appliance, refer to the following article for a workaround:
https://www.veritas.com/content/support/en_US/article.100017201
This issue does not apply to the NetBackup Virtual Appliance CloudCatalyst.