Veritas NetBackup™ Virtual Appliance Documentation

To begin a factory reset from the appliance shell menu

1. Log on to the appliance as an administrator and open the appliance shell menu.
2. Enter Main_Menu > Support > FactoryReset. This command shows the following messages and requires you to answer the following questions before the factory reset begins.

   - [Info] Disable interrupt (CTRL-C), quit, and suspend signals
   +---------------------------+
   |  Appliance Factory Reset  |
   +---------------------------+
   Appliance factory reset will reset the entire system to the factory installed image. 
   The appliance will have the following components reset to the factory restored 
   settings/image:
   1) Appliance Operating System
   2) Appliance Software
   3) NetBackup Software
   4) Networking configuration (optionally retain)
   5) Storage configuration and backup data (optionally retain)
   
   - [Info] Running factory reset validation...please wait (approx 2 mins)
   - [Info] Factory reset validation successful.
   
   RESET NETWORK CONFIGURATION [Optional]
           -- Resets the IP and routing configuration.
           -- Resets the DNS configuration.
    >> Do you want to reset the network configuration? [yes/no] (yes) no
   
   RESET STORAGE CONFIGURATION and BACKUP DATA [Optional]
           -- Removes all the images on the AdvancedDisk, MSDP, and Share partitions.
           -- Resets the storage partitions.
   - [Warning] Performing a factory reset interrupts all share activity and removes 
   and resets all share data. Unmount all the shares on clients before continuing 
   with this operation.
    >> Do you want to delete images and reset backup data? [yes/no] (yes) yes
    >> Resetting the storage configuration will remove all backup data on the storage 
   partitions and any connected expansion units. This is not reversible. Are you sure 
   you want to reset storage configuration? [yes/no] (yes) yes
    >> A reboot of the appliance is required to complete the factory reset. Reboot 
   automatically after reset? [yes/no] (no) yes
    >> Automatically rebooting after the reset will not provide you with an opportunity 
   to review the progress/final status of the reset. Are you sure you would like to 
   automatically reboot? [yes/no] (no) yes
   

3. After you respond to these questions, the Factory Reset Summary is shown. The following is an example of the summary:

   FACTORY RESET SUMMARY
   ---------------------
   Reset Appliance OS, software configuration          : [YES]
   Reset Appliance network configuration               : [NO]
   Reset Appliance storage configuration (REMOVE DATA) : [YES]
   Auto reboot after reset?                            : [YES]
   
    >> WARNING: An appliance factory reset cannot be reversed! Continue 
   with factory reset?? (yes/no)

4. The following warning appears. If you want to begin the factory reset operation, enter Yes.

   WARNING: An appliance factory reset cannot be reversed!
   Continue with factory reset?? (yes/no) yes

   The factory reset continues and info messages are shown.