Veritas NetBackup™ Troubleshooting Guide
- Troubleshooting procedures
- Troubleshooting NetBackup problems
- Troubleshooting vnetd proxy connections
- Troubleshooting security certificate revocation
- Verifying host name and service entries in NetBackup
- Frozen media troubleshooting considerations
- Troubleshooting problems with the NetBackup web services
- Resolving PBX problems
- Troubleshooting problems with validation of the remote host
- Troubleshooting Auto Image Replication
- Using NetBackup utilities
- About the NetBackup support utility (nbsu)
- About the NetBackup consistency check utility (NBCC)
- About the robotic test utilities
- Disaster recovery
- About disk recovery procedures for UNIX and Linux
- About clustered NetBackup server recovery for UNIX and Linux
- About disk recovery procedures for Windows
- About clustered NetBackup server recovery for Windows
- About recovering the NetBackup catalog
- About NetBackup catalog recovery and OpsCenter
- About recovering the entire NetBackup catalog
- About recovering the NetBackup catalog image files
- About recovering the NetBackup relational database
About troubleshooting procedures
These procedures for finding the cause of NetBackup errors are general in nature and do not try to cover every problem that can occur. They do, however, recommend the methods that usually result in successful problem resolution.
The Veritas Technical Support site has a wealth of information that can help you solve NetBackup problems. See the following site for comprehensive troubleshooting details:
When you perform these procedures, try each step in sequence. If you already performed the action or it does not apply, skip to the next step. If it branches to another topic, use the solutions that are suggested there. If you still have a problem, go to the next step in the procedure. Also, alter your approach according to your configuration and what you have already tried.
Troubleshooting procedures can be divided into the following categories:
The following procedures describe what to check first. They branch off to other procedures as appropriate.
Problems that apply specifically to installation.
Problems that apply specifically to configuration.
General test and troubleshooting
These procedures define general methods for finding server and client problems and should be used last.
Other troubleshooting procedures
A set of examples is also available that shows host name and service entries for UNIX systems.