Arctera Insight Information Governance Administrator's Guide

To view configured site collections

1. In the Console, click Settings > SharePoint Sources.
2. In the SharePoint Sources list page, click the web application that the site collections are a part of.
3. On the web application details page, click Monitored Site Collections.

   The screen displays a list of all configured site collections.

4. On the Site Collections listing page, review the following information about the configured site collections.

   • The name of the site collection.

   • The URL of the site collection

   • The scanning schedule for the site collection. By default, this column is hidden. To unhide this column, click the column heading and select Columns > Scanning Schedule .

   • The date and time of the last full scan of the site collection.

   • The time this site collection's index was last updated with scan information.

     After every scan, the index is updated with information about the changes to the folder hierarchy on a site collection. This column indicates whether the last update was successful or has failed. It also indicates number of scan files pending for this site collection on the Indexer and the number of files that failed to be indexed. The files that failed to be indexed, are present in the $data/indexer/err folder on the Indexer. If you do have failed files on the indexer, you can move them from the err folder to the $data/inbox folder and attempt a full scan of the site collection.

     If the scan information again fails to be indexed, contact Arctera support.

   • The time this site collection's index was last updated with access event information.

     As new access events come in, the index for the site collection is periodically updated with information about these events. This indicates whether the last update was successful or has failed. It also indicates number of audit files pending for this site collection at the Indexer and the number of files that failed to be indexed. Audit files are present in the $data/indexer/default folder on the Indexer. If you do have failed files on the indexer, you can try moving them back to $data/inbox folder on the Indexer.

     If the new audit information again fails to be indexed, contact Arctera support.

   • The status of event monitoring for the site collection, whether enabled or disabled. By default, this column is hidden.

   • Whether a legal hold is being enforced for the site collection. You can choose to prevent access information for a site collection from being archived or deleted by putting a legal hold on the site collection. Information Governance preserves the access events information for such site collections indefinitely. By default, this column is hidden.

     See Add/Edit site collection options.

5. Click the Export icon at the bottom of the page to save the data on the Monitored Site Collections panel to a .csv file.

To edit a site collection

1. On the web application details page, click Monitored Site Collections.
2. Select the site collection that you want to edit, and from the Select Action drop-down, select Edit.
3. On the Edit site collection screen, make the necessary configuration changes.
4. Click Save.

To delete a site collection

1. On the web application details page, click Monitored Site Collections.
2. Select the site collection that you want to delete, and from the Select Action drop-down, select Delete.
3. Click OK on the confirmation message.

To view the scan status of a site collection

1. On the web application details page, click Monitored Site Collections.
2. Select the site collection for which you want to view the scan history, and from the Select Action drop-down, select Scan Status.

   The scan status for the site collection appears.

   See Viewing the scan status of storage devices.

To view events pertaining to a site collection

1. In the Console, click Settings > SharePoint Sources, and select a web application.
2. On the web application details screen, click Monitored Site Collections.
3. Click the Select Action drop-down for the corresponding site collection, and select Event Log.

   The event log for that site collection appears.

4. To download the logs for the site collection, click the Select Action drop-down for the corresponding site collection, and select Download Logs.

   Information Governance downloads a compressed folder containing the logs for this site collection from all relevant Information Governance servers.

   See Downloading Information Governance logs.

To scan site collections in a batch

1. On the Monitored site collections tab, select a configured site collection, and select Scan from the Select Action drop down corresponding to a share.

   Note:

   The Scan option is not available for site collections that have been disabled.

2. To scan multiple site collections, select one or more site collections using the check boxes.
3. Click Scan, and select Scan Selected Records.

   Optionally, filter site collections as needed using the filters available on the page. ClickScan, and select Scan Filtered Records.

To enable or disable site collections

1. In the Management Console, click Settings > SharePoint Sources.
2. Click the web application that the site collections are a part of.
3. On the filer detail screen, click Monitored Site Collections.
4. Click the Action drop-down corresponding to a share, and select Enable to enable a site collection that has been disabled.
5. Click the Action drop-down corresponding to a share, and select Disable to disable a site collection.