Arctera Insight Information Governance Administrator's Guide
- Section I. Getting started
- Introduction to Arctera Insight Information Governance administration
- Configuring Information Governance global settings
- About scanning and event monitoring
- About filtering certain accounts, IP addresses, and paths
- About archiving data
- About Information Governance integration with Data Loss Prevention (DLP)
- Configuring advanced analytics
- About open shares
- About user risk score
- About bulk assignment of custodians
- Configuring Metadata Framework
- Section II. Configuring Information Governance
- Configuring Information Governance product users
- Configuring Information Governance product servers
- About node templates
- About automated alerts for patches and upgrades
- Configuring saved credentials
- Configuring directory service domains
- Adding a directory service domain to Information Governance
- Configuring containers
- Server Pools
- Section III. Configuring native file systems in Information Governance
- Configuring clustered NetApp file server monitoring
- About configuring secure communication between Information Governance and cluster-mode NetApp devices
- Configuring EMC Celerra or VNX monitoring
- Configuring EMC Isilon monitoring
- Configuring EMC Unity VSA file servers
- Configuring Hitachi NAS file server monitoring
- Configuring Windows File Server monitoring
- Configuring Arctera File System (VxFS) file server monitoring
- Configuring monitoring of a generic device
- Managing file servers
- Adding filers
- Adding shares
- Renaming storage devices
- Configuring clustered NetApp file server monitoring
- Section IV. Configuring SharePoint data sources
- Configuring monitoring of SharePoint web applications
- About the Information Governance web service for SharePoint
- Adding web applications
- Adding site collections
- Configuring monitoring of SharePoint Online accounts
- About SharePoint Online account monitoring
- Adding site collections to SharePoint Online accounts
- Configuring monitoring of SharePoint web applications
- Section V. Configuring cloud data sources
- Configuring monitoring of Box accounts
- Configuring OneDrive account monitoring
- Configuring Azure Netapp Files Device
- Managing cloud sources
- Section VI. Configuring Object Storage Sources
- Section VII. Health and monitoring
- Section VIII. Alerts and policies
- Configuring policies
- Managing policies
- Configuring policies
- Section IX. Remediation
- Configuring remediation settings
- Section X. Reference
- Appendix A. Information Governance best practices
- Appendix B. Migrating Information Governance components
- Appendix C. Backing up and restoring data
- Appendix D. Arctera Information Governance health checks
- About Information Governance health checks
- About Information Governance health checks
- Appendix E. Command File Reference
- Appendix F. Arctera Information Governance jobs
- Appendix G. Troubleshooting
- Troubleshooting FPolicy issues on NetApp devices
Configuring Information Governance services
You can view the status of all Information Governance processes from the Services tab on the Management Console. You can manage the following services from this page:
Information Governance Web server service - The process runs on the Management Server. It starts by default when you start your Management Server.
Information Governance Communication service - The process runs on each node in a Information Governance deployment. This service is responsible for all inter-node communication.
Information Governance Configuration service - The process that provides interface to configuration and other product data that is stored on the local system.
DataInsightFpolicy service - The process runs on the Collector node or the Management Server. This service is responsible for registering the Information Governance server with the NetApp filer and enables Information Governance to receive access events from the filer.
DataInsightFpolicyCmod service - The Windows or Linux Service runs on the Collector node. It is responsible for interacting with the NetApp Cluster Management host to receive access events from the nodes in the cluster.
DataInsightCelerra service - The process runs on the Collector Worker node or the Management Server. This service is responsible for registering the Information Governance server with the EMC Celerra filer and enables Information Governance to receive access events from the filer.
DataInsightWatchdog service - The process runs on all nodes in a Information Governance deployment and monitors the health of the node. The service also monitors the disk usage on the Windows File Server node and prevents it from running out of disk space by implementing safeguards.
DataInsightWinNAS service - The process runs on the Windows File Server. The service receives event information from the Windows File Server filter driver and transfers it to the Collector node that is configured for the filer.
DataInsightGenericCollector service - The service runs on the Windows Collector associated with a generic file server. The service collects all incoming events from generic file servers and web API clients, and copies them to a specific folder on the Collector.
DataInsightWorkflow service - The service runs only on the Management Server and Windows Collector This service is responsible for managing the life-cycle of various actions initiated from the Management Server.
DataInsightPortal service - The service runs on any server that is designated as the Portal node. It provides an interface to the portal where the custodians can log on to take remediation action. The service runs on the Management Server and the Portal node.
DataInsightVICClient service- The service runs on the Management Server and any Information Governance server that is designated as the Classification Server. It is responsible for interactions that happen between the Information Governance servers and the Classification Server such as when a file is submitted for classification, this service routes the request to the Classification Server.
DataInsightVICServer service - The service runs on the Management Server and anyInformation Governance server that is designated as the Classification Server. This service hosts the classification engine which is responsible for evaluating files against the configured policies and detecting the patterns.
DataInsightSPOnline service- This service is installed on the Collector node designated to monitor the site collection. It is responsible for discovery, scanning, and collecting audit events for site collections in SharePoint Online account.
DataInsightOneDrive service - This service is installed on the Collector node designated to monitor the Microsoft OneDrive account. It is responsible for discovering and scanning the OneDrive account, and collecting audit events for cloud accounts in a OneDrive account.
DataInsightAmazonS3 service - This service is installed on the Collector node designated to monitor the Amazon S3account. It is responsible for discovering and scanning the Amazon S3 account, and collecting audit events for cloud accounts in a Amazon S3 account.
For detailed information about the Information Governance services, see the Arctera Insight Information Governance Installation Guide.
See Credentials required for configuring EMC Celerra filers.