Arctera Insight Information Governance Administrator's Guide

Scan Status (Consolidated)

The pie chart provides a summary of the consolidated status of all scans on configured shares and site collections in percentage terms.

The consolidated status represents the combined status of full and incremental scans since the last full scan.

For example, a full scan successfully completes on a share. If there is subsequent failure of incremental scan on the same share, the consolidated status of scans for that share is displayed as Failed. Similarly, if a full scan on a share was partially successful, and all incremental scans succeed, the consolidated status stays partial. The consolidated status essentially indicates if any recent scans have failed for a share or a site collection.

Below the pie chart, you can view the summary of the total failed, successful, and partially successful scans on configured shares or site collections. Additionally, you may get a summary of scans with the warning status Needs Attention. You can view the detailed explanation for such warnings from the Scan status page for that share. The summary also displays the number of shares or site collections that have never been scanned till date.

Click on an area of the graph to view the filtered list of paths which have the selected consolidated status.

Scan History

The chart provides a graphical representation of the number of scans during a specified duration. Use the drop-down to the right of the graph to select the time period for which you want to view the summary.

The color bar chart represents the different states of the scans - Failed [Red]; Successful [Green]; and Partially successful [Orange]; for a more visual comparison of the data. In each bar, the number of failed, successful, and partially successful states are indicated by the length of the corresponding colors.

Click an area on the bar graph to view detailed information of the scans for the selected scan state on the Scan History sub-tab. For example, to display all successful scans, click on the green area of the bar graph. You can further narrow the list by using other filters on the Scan History sub-tab.

Age of Last Successful Scan

The pie chart provides a high-level overview of the age of last successful scan for a share or a site collection.

The age of last successful scan represents a consistent state of the scan metadata and comprises of a successful full scan followed by zero or more successful incremental scans. This state helps you decide if the scan metadata can be used for reporting purposes. For example, if the last successful scan for a share is 6 months old, it is recommended that you run a full scan for that share before you generate a report.

In summary, consolidated status indicates if there have been failed scans on a share, which helps you troubleshoot environmental issues. Whereas, the last successful scan indicates how recent and consistent the scan data is in the Information Governance index.

The chart is rendered for one of the following durations:

Clicking an area on the pie chart displays the Scan Status sub-tab with detailed information of the scans for the selected age. For example, clicking on the green area of the pie chart displays the shares or site collections which have a good scan state that is less than a day old.

Failed Scans in Last 24 Hours

Shows all the shares and site collections on which a scan has failed during the last 24 hours. You may view additional details for the cause of the scan failures such as type of scan that has failed, exit codes etc.