NetBackup™ Web UI VMware Administrator's Guide

Last Published:
Product(s): NetBackup (8.2)
Platform: Linux,UNIX,Windows
  1. Introducing the NetBackup web user interface
    1.  
      About the NetBackup web user interface
    2.  
      Terminology
    3.  
      Sign in to the NetBackup web UI
  2. Managing VMware servers
    1.  
      Add VMware servers
    2.  
      Validate and update VMware server credentials
    3.  
      Browse VMware servers
    4.  
      Remove VMware servers
    5.  
      Create an intelligent VM group
    6.  
      Remove an intelligent VM group
    7.  
      Add a VMware access host
    8.  
      Remove a VMware access host
    9.  
      Discover VMware server assets manually
    10.  
      VMWARE_AUTODISCOVERY_INTERVAL option for NetBackup servers
  3. Protecting VMs
    1.  
      Protect VMs or intelligent VM groups
    2. Custom protection settings for an asset
      1.  
        Exclude disks from backups
      2.  
        Snapshot retry options
    3.  
      Remove protection from VMs or intelligent VM groups
    4.  
      View the protection status of VMs or intelligent VM groups
  4. VM recovery and instant access
    1.  
      Create an instant access VM
    2.  
      Restore files and folders from a VM backup image
    3.  
      Download files and folders from a VM backup image
    4.  
      Things to consider before you use the instant access feature
    5.  
      Recover a VM
    6.  
      About VMware agentless restore
    7.  
      Prerequisites and limitations of VMware agentless restores
    8.  
      Recover files and folders with VMware agentless restore
  5. Troubleshooting VM recovery
    1.  
      Errors encountered when adding VMware servers
    2.  
      Errors encountered when browsing VMware servers
    3.  
      Errors encountered when you review Status for a newly discovered VM
    4.  
      Error encountered when downloading files from an instant access VM
    5.  
      Troubleshooting issues with backups and restores of excluded virtual disks
    6.  
      Restore fails for a virtual machine with multiple datastores
    7.  
      Errors encountered when you change the recovery destination

Errors encountered when you review Status for a newly discovered VM

The following table describes a problem that may occur when you review the status of a newly discovered VM under Virtual machines.

Table: Errors encountered when you review Status for a newly discovered VM

Error message or cause

Explanation and recommended action

The protection status of a VM indicates that it has not been backed up. However, a backup job that includes the VM has successfully completed.

In the NetBackup web UI, the protection status for a newly discovered VM does not indicate that it is backed up until the next backup of the VM has completed.

In some circumstances, a new VM is backed up before the discovery of that VM has happened, as in the following scenario:

  • By default, autodiscovery occurs every 8 hours.

  • A new VM is added to the environment.

  • A backup job completes successfully before discovery completes. For example, a backup job that uses existing policies where the new VM is included as part of the backup selection criteria.

  • Later, discovery completes. However, in the NetBackup web UI, the protection status of the VM indicates that it has not been backed up.

If you encounter a similar situation, you can still browse the recovery points and recover them. However, it is only after another backup of the VM successfully completes that the protection status indicates that the VM has been backed up.

To review the protection status of a newly discovered VM in the NetBackup web UI, Veritas recommends that you wait until the next successful backup has completed. Then, the protection status of the VM should correctly indicate its protection status.