Veritas NetBackup™ Appliance Troubleshooting Guide

Last Published:
Product(s): Appliances (3.2, 3.1.2, 3.1.1, 3.1)
Platform: NetBackup Appliance OS

NetBackup Domain Network Analyzer (NBDNA)

You can run the NBDNA utility on a NetBackup Appliance to perform the following tasks:

  • Identify the NetBackup domain configuration to resolve network-related issues

  • Identify NetBackup performance issues

  • Ensure the behavior of the host name lookup is functional

  • Ensure that the connectivity between NetBackup hosts and the appliance is established and functional based on their role within the NetBackup domain

  • Generate the reports that are meant for Veritas Technical Support.

The NBDNA utility provides the following types of information in its output:

 Running audit as Media Server.

 Collection Version: x.x
    Collection Time: Tuesday, October 7, 2010 at 19:17:11 PM
        NBU Release: NetBackup-RedHat2.6.18 7.7.1
        NBU Version: 7.7.1
  NBU Major Version: 7
  NBU Minor Version: 7
  NBU Release Update: 1
     NBU Patch Type: Release Update
    NBU GlobDB Host: "host name"
     Is GlobDB HOST? No
              UNAME: 
           Hostname: sample.name.veritas.com
   Host's  Platform: Linux
  Perl Architecture: Linux

 Initialization completed in 14.040101 seconds.


 Brief Description of What It Does (for type 1):
----------------------------------------------------
 1) Perform basic self checks.
 2) Check connectivity to Master (and EMM) server.
 3) If SSO configured, get list of media servers sharing devices.
 4) Get list of all clients which could send data here for backup.
 5) Test NBU ports for basic connectivity between media servers
    sharing devices.
 6) Test NBU ports for basic connectivity between media server and
    clients it backs up.
 7) Perform service level tests for phase 2
 8) Capture data for reports; save reports.
 9) Save data to report files.
----------------------------------------------------

 Discovering and mapping the NetBackup domain network for analysis
 by extracting data from current system's configuration.
  (To see more details, consider using '-verbose' switch.)

 Probing Completed in 2.867581 seconds.

 Initiating tests...

 COMPLETED.  Thank you for your patience.


 /log/dna/sample.name.veritas.com.NBDNA.20100907.191711.zip
 Archive created successfully!
 Return /log/dna/sample.name.veritas.com.NBDNA.20100907.191711.zip
 to Veritas Support upon request.