Veritas NetBackup™ Appliance Troubleshooting Guide
- About using the Troubleshooting Guide
- Best practices
- About best practices
- Determining the NetBackup Appliance serial number
- About Fibre Channel HBA card configuration verification
- About Notification settings
- About IPMI configuration
- About password management and recovery
- About IPv4-IPv6-based network support
- About enabling BMR options
- About deleting users
- About troubleshooting tools
- Working with log files
- About NetBackup Appliance log files
- About the Collect Log files wizard
- Viewing log files using the Support command
- Where to find NetBackup Appliance log files using the Browse command
- Gathering device logs with the DataCollect command
- About gathering information for NetBackup-Java applications
- Enabling and disabling VxMS logging
- Disaster recovery
- About disaster recovery
- Disaster recovery best practices
- Disaster recovery scenarios
- Appliance sustained power interruption
- Appliance hardware failure
- Complete loss of appliance with recoverable operating system drives and attached storage disks
- Complete loss of appliance with recoverable attached storage disks
- Reimaging a NetBackup appliance from the USB drive
- Reconfiguring a 52xx master server appliance using the NetBackup Appliance Shell Menu
- Configuring a master server to communicate with an appliance media server
- Reconfiguring a 52xx or 5330 media server appliance using the NetBackup Appliance Shell Menu
- About NIC1 (eth0) port usage on NetBackup appliances
- Complete loss of appliance and attached storage disks
- NetBackup Appliance software corruption
- NetBackup Appliance database corruption
- NetBackup Appliance catalog corruption
- NetBackup Appliance operating system corruption
- NetBackup Appliance error messages
About NIC1 (eth0) port usage on NetBackup appliances
By default, NIC1 (eth0) is factory set to IP address 192.168.229.233. This private network address is reserved to provide a direct connection from a laptop to perform the initial configuration. NIC1 (eth0) is typically not connected to your network environment.
Once the initial configuration has been completed, you can connect NIC1 (eth0) to an administrative network that does not provide any backup data transfer. However, you may need to change the default IP address if your primary network uses the same IP address range. NetBackup appliances do not support the use of any network configuration in the same range as the default IP address for the administrator interface on NIC1 (eth0).
For example, if NIC2 (eth1) is set to the 192.168.x.x IP address range, you must change the default IP address of NIC1 (eth0) to a different IP address range.
To change the IP address for NIC1 (eth0) after the initial configuration has been completed, do one of the following:
From the NetBackup Appliance Web Console
After logging into the appliance, click . In the Network Configuration section, edit the IPv4 address setting for NIC1 (eth0).
For more information, see the NetBackup Appliance Administrator's Guide.
From the NetBackup Appliance Shell Menu
After logging into the appliance, use the Network > IPv4 command to change the IP address for NIC1 (eth0).
For more information, see the NetBackup Appliance Command Reference Guide.
Note:
If NIC1 (eth0) is not configured on your appliance, checkpoint operations do not work from the NetBackup Appliance Web Console. This issue occurs only if you have removed the IP address configuration for the port. If you encounter this issue, configure the port or use the NetBackup Appliance Shell Menu to create a checkpoint or to roll back to one. As a best practice, even if NIC1 (eth0) is not used, make sure that it is configured with an IP address.