Veritas Enterprise Vault™ Setting up the Enterprise Vault Office Mail App

Last Published:
Product(s): Enterprise Vault (12.1, 12.0, 11.0.1, 11.0, 10.0.4, 10.0.3)
  1. Setting up the Enterprise Vault Office Mail App
    1.  
      About Microsoft Office Mail App
    2. About the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App features
    3.  
      Enterprise Vault Office Mail App policy settings and options
    4.  
      Initial configuration of HTTPS for use of the Enterprise Vault Office Mail App
    5. Deploying the Enterprise Vault Office Mail App
      1.  
        About the PowerShell cmdlets for Office Mail Apps
      2.  
        About deploying the Office Mail App with the New-App cmdlet
      3.  
        About New-App command parameters for the Enterprise Vault Office Mail App
      4.  
        Deploying the Enterprise Vault Office Mail App for an individual user
      5.  
        Deploying the Enterprise Vault Office Mail App for multiple users
      6.  
        About the Enterprise Vault Office Mail App after deployment for an individual user
      7.  
        Deploying the Enterprise Vault Office Mail App for an organization
      8.  
        About the Enterprise Vault Office Mail App after deployment for an organization
      9.  
        Mailbox synchronization after upgrade to enable use of the Office Mail App
    6.  
      Additional requirements on Enterprise Vault Office Mail App users' computers
    7.  
      Disabling and re-enabling the Enterprise Vault Office Mail App for a device type
    8.  
      Removing, disabling, and re-enabling the Enterprise Vault Office Mail App for a user or an organization
    9. Troubleshooting the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App: client tracing
      2.  
        Enterprise Vault Office Mail App: server tracing
      3.  
        Checking deployment of the Enterprise Vault Office Mail App
      4.  
        The Enterprise Vault Office Mail App manifest file is not created
      5.  
        Unable to deploy the Enterprise Vault Office Mail App at organization level
      6.  
        The Enterprise Vault Office Mail App window is blank or contains an error message
      7.  
        An Enterprise Vault Office Mail App action fails with an error message

Enterprise Vault Office Mail App features

The Enterprise Vault Office Mail App provides a different set of features from the following Enterprise Vault clients:

  • The Enterprise Vault Outlook Add-In

  • Enterprise Vault integrations with Exchange Server 2010 and OWA 2010

Table: Differences between the Enterprise Vault Office Mail App and other Enterprise Vault clients describes the differences. You may find that this information is useful in deciding whether to make the Enterprise Vault Office Mail App, the Enterprise Vault Outlook Add-In, or both available to Outlook users. The information applies to the Enterprise Vault Office Mail App in both Outlook 2013 and later, and OWA 2013 and later, unless it states otherwise.

Table: Differences between the Enterprise Vault Office Mail App and other Enterprise Vault clients

Features

Differences

Open, reply to, and forward from shortcut

Users cannot open, reply to, or forward an archived item directly from a shortcut. They have to view the item from the Office Mail App and then perform the action.

On Mac computers, the Enterprise Vault Office Mail App does not provide the View button in Outlook 2016.

Actions on multiple selections of items

The Office Mail App allows actions on a single selected item, not on multiple selections.

Availability for all item types that can be archived

The Office Mail App is available only when users have selected a mail item, calendar item, or meeting request.

To find an archived item of another type or one with no shortcut, users can open facilities such as Enterprise Vault Search.

Support for Outlook and OWA deletion of archived items

The Office Mail App does not support deletion of archived items using the normal Outlook or OWA Delete options; for example, by selecting a shortcut and pressing the Delete key.

To perform the Delete action, users have to use the Office Mail App.

Availability for draft items

The Office Mail App is not available for draft items.

Availability for public folders

The Office Mail App is not available for items in public folders.

Enterprise Vault support in OWA Light client

The Office Mail App is only available in the OWA 2013 and later Premium client. The OWA Light client does not support Microsoft Office Mail App.