Veritas Enterprise Vault™ Setting up the Enterprise Vault Office Mail App

Last Published:
Product(s): Enterprise Vault (12.1, 12.0, 11.0.1, 11.0, 10.0.4, 10.0.3)
  1. Setting up the Enterprise Vault Office Mail App
    1.  
      About Microsoft Office Mail App
    2. About the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App features
    3.  
      Enterprise Vault Office Mail App policy settings and options
    4.  
      Initial configuration of HTTPS for use of the Enterprise Vault Office Mail App
    5. Deploying the Enterprise Vault Office Mail App
      1.  
        About the PowerShell cmdlets for Office Mail Apps
      2.  
        About deploying the Office Mail App with the New-App cmdlet
      3.  
        About New-App command parameters for the Enterprise Vault Office Mail App
      4.  
        Deploying the Enterprise Vault Office Mail App for an individual user
      5.  
        Deploying the Enterprise Vault Office Mail App for multiple users
      6.  
        About the Enterprise Vault Office Mail App after deployment for an individual user
      7.  
        Deploying the Enterprise Vault Office Mail App for an organization
      8.  
        About the Enterprise Vault Office Mail App after deployment for an organization
      9.  
        Mailbox synchronization after upgrade to enable use of the Office Mail App
    6.  
      Additional requirements on Enterprise Vault Office Mail App users' computers
    7.  
      Disabling and re-enabling the Enterprise Vault Office Mail App for a device type
    8.  
      Removing, disabling, and re-enabling the Enterprise Vault Office Mail App for a user or an organization
    9. Troubleshooting the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App: client tracing
      2.  
        Enterprise Vault Office Mail App: server tracing
      3.  
        Checking deployment of the Enterprise Vault Office Mail App
      4.  
        The Enterprise Vault Office Mail App manifest file is not created
      5.  
        Unable to deploy the Enterprise Vault Office Mail App at organization level
      6.  
        The Enterprise Vault Office Mail App window is blank or contains an error message
      7.  
        An Enterprise Vault Office Mail App action fails with an error message

Checking deployment of the Enterprise Vault Office Mail App

You can find out the following information about deployment of the Enterprise Vault Office Mail App by using the PowerShell cmdlet Get-App:

  • Whether the Office Mail App is deployed at the organization level.

  • A list of the mailboxes to which the Office Mail App has been deployed individually.

To check whether the Office Mail App is deployed at the organization level

  1. Log in to the Exchange server using an account that is assigned the management role User Options. By default, members of the "Organization Management" role group are assigned this role.
  2. Open the Exchange Management Shell.
  3. Run the following:
    Get-App -OrganizationApp -Identity 0cc6d075-e610-4b8a-90c6-1460e6d4d710

    The GUID identifies the Enterprise Vault Office Mail App, and does not change.

    The command either reports that the Office Mail App is deployed, or it displays an error saying that the application identity was not found.

To list the mailboxes to which the Office Mail App has been deployed individually

  1. Log in to the Exchange server using an account that is assigned the management role User Options. By default, members of the "Organization Management" role group are assigned this role.
  2. Open the Exchange Management Shell.
  3. Run the following. The backtick character (') is the PowerShell line-continuation character.
    Get-Mailbox |
ForEach {
  If (Get-App -mailbox $_.LegacyExchangeDN '
              -Identity 0cc6d075-e610-4b8a-90c6-1460e6d4d710 '
              -ErrorAction:Ignore | Where {$_.Type -Eq "Private"} )
     {Write-Host $_.DisplayName} }

    The GUID identifies the Enterprise Vault Office Mail App, and does not change.

    The command lists the mailbox display names of all the mailboxes to which the Office Mail App has been deployed individually.