Veritas Enterprise Vault™ Setting up the Enterprise Vault Office Mail App

Last Published:
Product(s): Enterprise Vault (12.1, 12.0, 11.0.1, 11.0, 10.0.4, 10.0.3)
  1. Setting up the Enterprise Vault Office Mail App
    1.  
      About Microsoft Office Mail App
    2. About the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App features
    3.  
      Enterprise Vault Office Mail App policy settings and options
    4.  
      Initial configuration of HTTPS for use of the Enterprise Vault Office Mail App
    5. Deploying the Enterprise Vault Office Mail App
      1.  
        About the PowerShell cmdlets for Office Mail Apps
      2.  
        About deploying the Office Mail App with the New-App cmdlet
      3.  
        About New-App command parameters for the Enterprise Vault Office Mail App
      4.  
        Deploying the Enterprise Vault Office Mail App for an individual user
      5.  
        Deploying the Enterprise Vault Office Mail App for multiple users
      6.  
        About the Enterprise Vault Office Mail App after deployment for an individual user
      7.  
        Deploying the Enterprise Vault Office Mail App for an organization
      8.  
        About the Enterprise Vault Office Mail App after deployment for an organization
      9.  
        Mailbox synchronization after upgrade to enable use of the Office Mail App
    6.  
      Additional requirements on Enterprise Vault Office Mail App users' computers
    7.  
      Disabling and re-enabling the Enterprise Vault Office Mail App for a device type
    8.  
      Removing, disabling, and re-enabling the Enterprise Vault Office Mail App for a user or an organization
    9. Troubleshooting the Enterprise Vault Office Mail App
      1.  
        Enterprise Vault Office Mail App: client tracing
      2.  
        Enterprise Vault Office Mail App: server tracing
      3.  
        Checking deployment of the Enterprise Vault Office Mail App
      4.  
        The Enterprise Vault Office Mail App manifest file is not created
      5.  
        Unable to deploy the Enterprise Vault Office Mail App at organization level
      6.  
        The Enterprise Vault Office Mail App window is blank or contains an error message
      7.  
        An Enterprise Vault Office Mail App action fails with an error message

Enterprise Vault Office Mail App policy settings and options

The Enterprise Vault Office Mail App advanced setting Availability in the Exchange desktop policy controls the availability of the Office Mail App. You can choose whether the Office Mail App is available for Outlook, or OWA, or both. Other advanced settings let you control some details of Office Mail App behavior.

For details of the Office Mail App advanced settings, see the Administrator's Guide.

The settings on the Exchange Desktop policy Options tab control the availability of the Office Mail App options, with the following exceptions:

  • Expiry Report setting on the Options tab: the Office Mail App does not include an Expiry Report option.

  • Help setting on the Options tab: the Office Mail App Help option is always available.

  • Shortcut Deletion setting on the Options tab: this option does not apply to the Office Mail App.

For information about the settings on the Exchange Desktop policy Options tab, see the Administration Console help.

Table: Enterprise Vault Office Mail App options describes the Enterprise Vault options that are available in the Office Mail App.

Table: Enterprise Vault Office Mail App options

Enterprise Vault Office Mail App options

Notes

View: view an archived item from its shortcut

The Office Mail App View option is always available.

The Office Mail App advanced policy setting Behavior of Mail App Bar controls how the Office Mail App opens items. You can specify that clicking the Enterprise Vault tab in the Office Mail App bar does both of the following:

  • Shows the available options for a shortcut

  • Automatically opens the item in a new window

The default is to show the Office Mail App options without automatically opening the item.

Store: archive an item manually

The Office Mail App advanced policy setting Mode lets you choose an Office Mail App mode.

Light mode is the default. In Light mode, Enterprise Vault archives the item with the default retention category for the mailbox folder that contains the item. In Full mode, users can select a retention category when they archive an item manually.

Search: open Enterprise Vault Search

Users can open Enterprise Vault Search from the Office Mail App.

Restore: restore an archived item

Users can restore an archived item from its shortcut.

If a user opens an archived item with the Office Mail App View option, the Restore option is not available while the item is open.

Delete: delete an archived item

As in other Enterprise Vault clients, the Office Mail App Delete option deletes the selected shortcut and the archived item.

Cancel: cancel an action

The Office Mail App Cancel option appears temporarily when an action that users can cancel is in progress.