Arctera™ Insight eDiscovery Help
- About Arctera Insight eDiscovery
- Getting started with Insight eDiscovery
- Insight eDiscovery roles
- Managing investigations
- About Investigations
- About Targeted Collections
- Adding targeted collection for Microsoft Teams
- Adding targeted collection for OneDrive for Business
- Adding targeted collection for Exchange Online
- Adding targeted collection for Enterprise Vault
- Adding targeted collection for data import
- Managing Insight Capture collectors from Insight eDiscovery
- Sending collected data to cases
- About Analytics Dashboard
- About Managed Accounts
- About Searches in investigation
- About Hit Highlighting
- Working with searched emails
- Working with searched collaboration messages
- Working with searched files
- Working with Advanced ECA searches
- Creating an Advanced ECA search
- Updating an Advanced ECA search
- Filtering an Advanced ECA search
- Applying tags to the Advanced ECA search items
- Applying labels to the Advanced ECA search items
- Exporting the Advanced ECA search items
- Exporting an Advanced ECA search summary report
- Reassigning emails from the Advanced ECA search
- Printing the selected Advanced ECA searched items
- Deleting an Advanced ECA search
- Creating archive sets during investigation
- About Mail Reassignment
- About labels
- About legal holds
- About Tags
- About search log
- About transcription of media attachments
- Managing cases
- About cases
- About case workflow summary: eDiscovery Administrator
- Creating case review statuses
- Creating cases
- Adding parent tags and their child tags
- Applying tags to the searched items in cases
- Removing tags of the searched items in cases
- Viewing case details
- Editing cases
- About searches in eDiscovery
- Managing case documents
- Managing redaction reasons
- Managing reviews
- About reviewing cases
- Reviewing emails
- Accessing emails for review
- Searching for the exact Insight Surveillance item for review
- Applying tags to emails
- Exporting emails
- Exporting a search summary report for emails
- Adding notes to emails
- Applying review status to emails
- Viewing audit history of emails
- Printing emails
- Restoring emails
- Forwarding emails
- Reviewing collaboration messages
- Accessing collaboration messages for review
- Applying tags to collaboration messages
- Applying legal hold to collaboration messages
- Applying and removing review status to collaboration message
- Exporting collaboration messages
- Exporting a search summary report for collaboration messages
- Adding notes to collaborative messages
- Viewing audit history of collaboration messages
- Printing MS Teams messages to PDF during eDiscovery
- Reviewing files
- Annotating and redacting email and file content in native viewer
- Managing production sets
- Annotating and redacting content in native viewer
- Managing exports
- Collaborative reports
- Insight eDiscovery alerts
- Email Continuity
- Methods for searching cases and accounts
- Performing Advanced Search and Query Search
- Search syntax for Advanced Search
- About stop words and special characters
- About Hit-highlighting and navigating to searched terms
- Phrase searches
- Boolean operator searches
- Wildcard searches
- Proximity searches
- Double-byte character set searches
- About enhanced searches in Japanese
- Searchable attachment types
- Search examples and tips
- Methods for searching tables and reports
- Insight eDiscovery Frequently Asked Questions
- Best practices, limitations, and known issues
- Insight eDiscovery updates in previous releases
Administrator role
Available Insight eDiscovery tabs: , tabs in the left navigation pane, and the and option on the Profile icon in the top-right corner of the application page.
The role is for company administrators who need to configure and manage Insight eDiscovery, or for HR personnel who need to monitor employee email usage.
roles must be assigned the privilege in the Arctera Insight Management Console if they are to monitor email usage. Unlike the accounts with the role, the accounts with the role cannot be granted access to selected accounts only.
Accounts with the role and with the privilege can be assigned to cases as reviewers, and can act as reviewers in the same way as the accounts with the role.
Administrators can also receive email notifications each time a message is flagged in the Alerts area.
Note:
Accounts with the role can be assigned additional privileges in Archive Administration, including the privileges that can be conferred by built-in group roles. The accounts with the role that are also assigned the built-in role have full access to all the features of Insight eDiscovery.
The eDiscovery Administrators can configure and manage all aspects of Insight eDiscovery, including the following:
Creating, viewing, and editing cases
Managing reviewers
Adding and editing labels
Assigning review status tags to emails
Managing case review status tags
Managing searches under cases
Exporting emails from cases
Viewing logs and saving reports
Given the sensitive nature of the information available to administrators, they should take special care to protect their logon credentials.