Arctera™ Insight eDiscovery Help

To apply a label to collaboration messages

1. On the Investigations tab, create a new search or select the searches from the On-going searches or Standard searches node.
2. Perform advanced search or query search to get the expected items. See Performing Advanced Search and Query Search.

   The application displays result.

3. On the Collaboration tab, select the check box for one or more messages (chats) to which you want to apply labels.
4. On the action menu, click Label.
5. In the Add/Remove Labels dialog box, select the labels you want to apply to the messages.

   You can clear the labels if these are not required anymore. In case you have selected multiple collaboration messages, the Add/Remove Labels dialog box shows applied level status as follows:

   • The check box that is not selected yet means this label is not at all applied to the selected messages.

   • The check box with the dash mark means the label is applied to some of the selected messages, but not applied to all the selected messages.

   • The check box with the tick mark means the label is applied to all the selected messages.

6. Select the required labels, and click Apply Changes.

   After you apply labels to the collaboration messages, these labeled messages are available under the respective labels under the labels node.

7. To ensure if the label is applied to the message, select the message to view its details in the right pane. Hover over the blue Label icon to view all the labeled messages.

   • To view all the applied labels in the Labels popup, click the blue-colored Label icon.

   • You can click any label in the Labels popup to navigate to the respective label under the Labels node.