Arctera™ Insight eDiscovery Help
- About Arctera Insight eDiscovery
- Getting started with Insight eDiscovery
- Insight eDiscovery roles
- Managing investigations
- About Targeted Collections
- About Analytics Dashboard
- About Searches in investigation
- Working with searched emails
- Working with searched collaboration messages
- Working with searched files
- Working with Advanced ECA searches
- Applying tags to the Advanced ECA search items
- Applying labels to the Advanced ECA search items
- Exporting the Advanced ECA search items
- Exporting an Advanced ECA search summary report
- About Mail Reassignment
- About labels
- About legal holds
- About Tags
- About search log
- Managing cases
- About searches in eDiscovery
- Managing case documents
- Managing redaction reasons
- Managing reviews
- Reviewing emails
- Reviewing collaboration messages
- Reviewing files
- Managing production sets
- Annotating and redacting content in native viewer
- Managing exports
- Collaborative reports
- Insight eDiscovery alerts
- Email Continuity
- Methods for searching cases and accounts
- Boolean operator searches
- Methods for searching tables and reports
- Insight eDiscovery Frequently Asked Questions
- Best practices, limitations, and known issues
- Insight eDiscovery updates in previous releases
About Hit Highlighting
Hit highlighting visually marks important terms within the item preview pane to quickly identify relevant content. These terms include the terms matched by your search criteria as well as terms in any associated tags.
Highlighting applies to the subject line, message body, attachment names, and the text or HTML preview of attachments. Search terms are highlighted in orange, while tags are highlighted in green. You can hover over a highlighted term to identify whether it originated from a query or a tag.
To help you review content efficiently, the preview pane includes a drop-down list showing all matched terms along with their occurrence counts. You can select All to view every highlighted term or choose a specific term to focus only on its instances. This targeted highlighting enables faster review of search results, especially when navigating through large message bodies or attachments.
To understand hit highlighting precisely, refer to the following scenario.
- Create a new search or open an existing one by performing one of the following actions:
On the Investigation tab, expand Managed Accounts and click New Search; or select an existing search from previously created searches, ongoing searches, standard searches, or advanced ECA searches.
On the eDiscovery tab, click Cases, search for and select a case. The selected case appears under Cases. Click New Search to create a new one, or expand Research Sets or Review Sets to select an existing search.
- Use Advanced Search or Query Search to define your criteria for filtering relevant emails, collaboration content, or files. Click Search.
The filtered items (emails, collaboration messages, and files) in the items grid.
- From the items grid, click the item you want to review. The selected item opens in the preview pane on the right.
- In the preview pane, click the drop-down arrow to view a list of matched terms and the number of occurrences for each term.
Use the previous and next arrows to navigate between term hits in the message body.
Note:
Though highlighting applies to the subject line, message body, attachment name, and the text or HTML preview of attachments, navigation is only available within the message body content.
Select All to view all highlighted terms, or select a specific term to highlight only its occurrences.
Supports stop words and special characters
Handles multi-byte characters
Highlights terms across line breaks
Applies highlighting in Native Viewer
Works with tenants where stop word indexing is enabled
Supports proximity-based searches
Provides navigation between highlighted terms
Does not highlight search terms with leading or trailing special characters
Counts/includes stop words in highlights within Native Viewer
Does not support highlighting in Query Search
Cannot highlight non-visible metadata such as image information or indexed item metadata