Arctera™ Insight eDiscovery Help

To export a batch of emails

1. On the Investigations tab, create a new search or select the searches from the On-going searches or Standard searches node.
2. Perform advanced search or query search to get the expected items. See Performing Advanced Search and Query Search.

   The application displays result.

3. On the Emails tab, select the check box for one or more emails, and click Export. Do any of the following:

   • Click Export current page export emails that are available on the current page.

   • Click Export selected emails to export only the selected emails.

   • Click Export all emails to export all the available emails within the search.

4. In the Export Options dialog box, specify the following:

   Message Format	Select the appropriate message format. By default, the PST format is selected. The available message formats are: Clearwell EML EML with EDRM PST with EDRM MSG with EDRM FTI-RingTail EDRM Only PST OriginalEDRM If you select this option, the exported file includes emails in both MSG and EML formats, allowing you to work with the emails in the format that best suits your needs. Besides this, the exported file includes additional files, namely - edrmXML.xml and HTMLReport.html in their original formats. These files facilitates a smooth transfer of electronically stored information (ESI) between different software programs during the electronic discovery process. Original If you select this option, the exported file includes emails in both MSG and EML formats, allowing you to work with the emails in the format that best suits your needs. Note: The OriginalEDRM and Original message formats are available to the users that are listed in the Configuration_Overriden table in the Arctera Insight Archiving database. If you want to avail these options in the Message Format drop-down field, contact Arctera support.
   Include Journaling Envelope	Select this option to include journaling envelopes, which contain information about email recipients such as distribution lists.
   Enable AES-256 Encryption	Select this check-box if you want to secure the access of the downloaded export batch.
   Export Name	Provide the name for the batch you want to export. By default, it takes the Search Name. You can change it if required.
   Export Password	Enter the password that you want end user to provide when they access this exported batch of emails.
   Confirm Password	Repeat the same password for confirmation.
   Generate Azure SAS URL	Note: Users can see this button only if the Export to Azure private storage location feature in the Arctera Insight Management Console is enabled for them. Users can export items to their private Azure Blob storage location. Click Generate Azure SAS URL to get the Azure Blob SAS URL to access the location and save it for future use. For security reasons, the application does not show this URL the next time. However, if the SAS URL is misplaced for any reason, click Generate Azure SAS URL again to generate a new SAS URL and save it securely. After you click Export on the Export Options dialog box, all the selected items are exported to the Azure private storage location. You can use Microsoft Storage Explorer to access the exported items.
   Share Export	Click Select Admin to choose the recipients of this batch export and click Update. Note: You need to manually share the Export Password with the administrators and follow all the security specific rules of the organization.

5. Click Export.

   Note:

   The exported batch can either gets downloaded as a single or multiple file segments.

   
6. Click Click here to download the exported batch of emails.

   The

7. To confirm the status of batch export, on the Investigations tab, select Exports.