Use Generative AI to Simplify Operations with Veritas Alta™ Copilot


Following the introduction of Veritas Alta™ Copilot, our Generative AI-powered operational assistant, we've seen tremendous enthusiasm from our customers and partners. As we continue to enhance the Veritas Alta™ platform, it's clear that Veritas Alta™ Copilot is not just a tool, but a transformative force for IT professionals navigating the complexities of modern data management.

Advanced Features of Veritas Alta Copilot

Veritas Alta Copilot integrates seamlessly within the Veritas Alta View environment, bringing sophisticated capabilities to the forefront of data management:

  1. Self-Serve Product Support: Veritas Alta Copilot revolutionizes how IT professionals interact with support resources. Through natural language processing, users can access a wealth of support documentation across various Veritas products, enabling them to resolve issues quickly and independently.
  2. Dynamic Data Visualization: Leveraging Generative AI, Veritas Alta Copilot transforms raw data into intuitive visual reports. This feature not only aids in quick decision-making but also helps in identifying trends and anomalies, making complex data sets understandable at a glance.
  3. Retrieval-Augmented Generation (RAG): At the core of Veritas Alta Copilot's capabilities is its use of Retrieval-Augmented Generation. This technology enhances the tool's response accuracy by integrating real-time data retrieval with generative processes. When users pose questions or request assistance, Veritas Alta Copilot retrieves the most relevant information from an extensive database of support documents and other resources. It then uses this information to generate precise, contextually appropriate responses. This blend of retrieval and generation ensures that the assistance provided is both current and highly relevant to the user's specific needs.

Practical Applications of Alta Copilot in IT Environments

To illustrate the impact of Veritas Alta Copilot, consider the following scenarios:

  • Creating and Managing Backup Policies: For new users or seasoned experts, setting up a backup policy is streamlined with Veritas Alta Copilot. By simply asking, "How can I add a new backup policy in Veritas Alta View?" users receive a tailored, step-by-step guide that facilitates quick and error-free configuration.
  • Troubleshooting and Error Resolution: When unexpected errors arise, Veritas Alta Copilot offers an efficient troubleshooting assistant. Users can input specific error codes and receive detailed, easy-to-follow repair instructions, significantly reducing downtime and enhancing productivity.
  • Analyzing Failed Backup Jobs: Understanding why a backup job failed is crucial for maintaining data integrity. Veritas Alta Copilot not only identifies failed jobs but also provides insights into the causes, enabling proactive measures to prevent future occurrences. This capability is enhanced with the tool's dynamic data visualization, which allows users to convert textual data into charts and graphs for better analysis.

Seamless Integration and User-Centric Design

Veritas Alta Copilot is designed with the user in mind, ensuring that its integration into Veritas Alta View is intuitive and enhances the overall user experience. Accessing Veritas Alta Copilot is as simple as clicking an icon in the Veriats Alta View interface, which launches a wealth of functionalities designed to make data management more accessible and less time-consuming.

Looking Forward: Continuous Improvement and Expansion

As we look to the future, our commitment to enhancing Veritas Alta Copilot remains steadfast. Driven by user feedback and technological advancements, we continue to refine and expand its capabilities, ensuring it meets the evolving needs of our customers. The journey of Veritas Alta Copilot is just beginning, and we are excited about the possibilities it unfolds for more strategic and data-driven decision-making.


Veritas Alta Copilot is more than an operational tool—it is a strategic asset that empowers IT professionals to manage data more effectively, optimize system performance, and enhance decision-making processes. We invite our users to explore its full potential and contribute to its ongoing development, ensuring that it continues to meet the challenges of modern IT environments.

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Varun Grover
Global Lead, AI