Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Using logs
    1.  
      About logging
    2.  
      Logging levels
    3.  
      Log retention and log size
    4. Changing the logging levels
      1.  
        Set the Media Manager debug logging to a higher level
      2.  
        Changing the logging level on Windows clients
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        Examples of using vxlogview to view unified logs
      10.  
        Examples of using vxlogmgr to manage unified logs
      11.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        Limit the size and retention of legacy logs
    7.  
      Setting retention limits for logs on clients
    8.  
      UNIX logging with syslogd
    9.  
      Logging options with the Windows Event Viewer
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Technical Support
  5. Advanced backup and restore features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Logs to accompany problem reports for synthetic backups
      2.  
        Creating legacy log directories to accompany problem reports for synthetic backup
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. NetBackup secure communication logging
    1.  
      About NetBackup secure communication logging
    2.  
      Tomcat logging
    3.  
      NetBackup web services logging
    4.  
      Command-line logging
    5.  
      NetBackup cURL logging
    6.  
      Java logging
    7.  
      Embeddable Authentication Client (EAT) logging
    8.  
      Authentication Services (AT) logging
    9.  
      vssat logging
    10. NetBackup proxy helper logging
      1.  
        Originator ID 486
    11. NetBackup proxy tunnel logging
      1.  
        Originator ID 490
    12.  
      PBX logging
    13.  
      Sending secure communication logs to Veritas Technical Support
  11. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  12. Locating logs
    1.  
      Overview of NetBackup log locations and processes
    2.  
      acsssi logging
    3.  
      bpbackup logging
    4.  
      bpbkar logging
    5.  
      bpbrm logging
    6.  
      bpcd logging
    7.  
      bpcompatd logging
    8.  
      bpdbm logging
    9.  
      bpjobd logging
    10.  
      bprd logging
    11.  
      bprestore logging
    12.  
      bptestnetconn logging
    13.  
      bptm logging
    14.  
      daemon logging
    15.  
      ltid logging
    16.  
      nbemm logging
    17.  
      nbjm logging
    18.  
      nbpem logging
    19.  
      nbproxy logging
    20.  
      nbrb logging
    21.  
      NetBackup Vault logging
    22.  
      NetBackup web services logging
    23.  
      NetBackup web server certificate logging
    24.  
      PBX logging
    25.  
      reqlib logging
    26.  
      Robots logging
    27.  
      tar logging
    28.  
      txxd and txxcd logging
    29.  
      vnetd logging
  13. NetBackup Administration Console logging
    1.  
      NetBackup Administration Console logging process flow
    2.  
      Enabling detailed debug logging for the NetBackup Administration Console
    3.  
      Setting up a secure channel between the NetBackup Administration Console and bpjava-*
    4.  
      Setting up a secure channel between the NetBackup Administration Console and either nbsl or nbvault
    5.  
      NetBackup Administration Console logging configuration on NetBackup servers and clients
    6.  
      Logging Java operations for the NetBackup Remote Administration Console
    7.  
      Configuring and gathering logs when troubleshooting NetBackup Administration Console issues
    8.  
      Undo logging
  14. Using the Logging Assistant
    1.  
      About the Logging Assistant
    2.  
      Logging Assistant sequence of operation
    3.  
      Viewing the Logging Assistant records
    4.  
      Adding or deleting a Logging Assistant record
    5.  
      Setting up debug logging
    6.  
      Set minimum debug logging
    7.  
      Disabling debug logging

Backup process

Figure: Basic backup process flow illustrates the backup procedure and the process flow during a scheduled backup.

Figure: Basic backup process flow

Basic backup process flow

Basic backup procedure

  1. The (1) NetBackup Policy Execution Manager (nbpem) initiates a backup when the job becomes due. To determine when the job is due, nbpem uses the proxy service nbproxy to get the backup policy information from the (2) NetBackup Database Manager (bpdbm).

    In the case of a user-initiated backup, the backup is started when nbpem receives a request from the (3) NetBackup Request Daemon (bprd).

  2. When the job is due, nbpem issues a request to the (4) NetBackup Job Manager (nbjm) to submit the backup and get a jobid.
  3. The nbjm service communicates with (5) bpjobd, and the job is added to the job list in the jobs database. The job is now visible in the Activity Monitor, in a queued state.
  4. Once the job has been added to the jobs database, nbjm checks for resources through the (6) NetBackup Resource Broker (nbrb).
  5. The nbrb process secures the required resources from the (7) Enterprise Media Manager (nbemm) and notifies nbjm that resources have been allocated.
  6. After resource allocation, nbjm makes a call to the images database to create the image files in a temporary location. The required entries in the backup header tables are also created at this time. The job is now seen as "Active" in the Activity Monitor.
  7. Once the job is active, nbjm uses (8) bpcompatd to open a connection to the (9) client service (bpcd) on the media server. The bpcompatd service creates the connection through Private Branch Exchange (PBX) and the NetBackup Legacy Network Service (vnetd).
  8. The bpcd service starts the (10) NetBackup backup and restore manager (bpbrm).
  9. The bpbrm service communicates with (11) bpcd on the client server (through PBX and vnetd) to start the (12) backup and archive manager (bpbkar). The bpbrm service also starts the (13) tape management process (bptm).
  10. In the case of a tape backup, bptm reserves the drives and issues a mount request to the (14) logical tape interface daemon (ltid). The ltid service calls on the (15) robotic drive daemon (txxd, where xx varies based on the type of robot being used). The txxd daemon communicates the mount request to the (16) robotic control daemon (txxcd), which mounts the media.

    In the case of a disk backup, bptm communicates directly with the disk.

  11. The bpbkar service sends the backup data through bptm to be written to the media storage or the disk storage.
  12. When the backup is completed, nbjm is notified and sends a message to bpjobd. The job now appears as "Done" in the Activity Monitor. The nbjm service also reports the job exit status to nbpem, which recalculates the next due time of the job.

Each of the processes that is involved in a backup has an accompanying log file. These logs can be consulted to diagnose any issues that you encounter with your backups.

Some additional logs that are not included in the backup process flow but that can be of use in resolving backup problems include: bpbackup, reqlib, daemon, robots, and acsssi.