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Veritas Enterprise Vault™ Setting up the Enterprise Vault Office Mail App
Last Published:
2017-10-24
Product(s):
Enterprise Vault (12.1, 12.0, 11.0.1, 11.0, 10.0.4, 10.0.3)
- Setting up the Enterprise Vault Office Mail App
- About Microsoft Office Mail App
- About the Enterprise Vault Office Mail App
- Enterprise Vault Office Mail App policy settings and options
- Initial configuration of HTTPS for use of the Enterprise Vault Office Mail App
- Deploying the Enterprise Vault Office Mail App
- About the PowerShell cmdlets for Office Mail Apps
- About deploying the Office Mail App with the New-App cmdlet
- About New-App command parameters for the Enterprise Vault Office Mail App
- Deploying the Enterprise Vault Office Mail App for an individual user
- Deploying the Enterprise Vault Office Mail App for multiple users
- About the Enterprise Vault Office Mail App after deployment for an individual user
- Deploying the Enterprise Vault Office Mail App for an organization
- About the Enterprise Vault Office Mail App after deployment for an organization
- Mailbox synchronization after upgrade to enable use of the Office Mail App
- Additional requirements on Enterprise Vault Office Mail App users' computers
- Disabling and re-enabling the Enterprise Vault Office Mail App for a device type
- Removing, disabling, and re-enabling the Enterprise Vault Office Mail App for a user or an organization
- Troubleshooting the Enterprise Vault Office Mail App
- Enterprise Vault Office Mail App: client tracing
- Enterprise Vault Office Mail App: server tracing
- Checking deployment of the Enterprise Vault Office Mail App
- The Enterprise Vault Office Mail App manifest file is not created
- Unable to deploy the Enterprise Vault Office Mail App at organization level
- The Enterprise Vault Office Mail App window is blank or contains an error message
- An Enterprise Vault Office Mail App action fails with an error message
Mailbox synchronization after upgrade to enable use of the Office Mail App
If you have upgraded Enterprise Vault and deployed the Enterprise Vault Office Mail App to existing users' mailboxes, those mailboxes must be synchronized.
Until the mailboxes are synchronized, the Office Mail App does not load fully after the user clicks the Enterprise Vault tab. It does not show any buttons, and instead displays an appropriate error message.
If the Exchange Mailbox archiving task is set to run automatically, it synchronizes mailboxes the next time it runs. If the startup type is manual, or if you want to run the task before the next scheduled time, you can optionally start the task from the Administration Console. The startup type is set on the Exchange Mailbox Task Properties: General tab in the Administration Console.