Enterprise Vault.cloud™ Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (Version Not Specified)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Folder Sync
    3.  
      About Exchange Online folder synchronization
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.13.3
    6.  
      Changes introduced in version 1.13
    7.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Administration Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Requirements for the servers on which Folder Sync is installed

Table: Folder Sync server requirements specifies the requirements for any server on which you install Folder Sync version 1.14.0.

Table: Folder Sync server requirements

Item

Requirement and details

Server operating system

Microsoft Windows Server 2016, Standard Edition or Enterprise Edition

Microsoft Windows Server2012 R2 Standard Edition or Enterprise Edition

Microsoft Windows Server 2008 R2 Standard Edition or Enterprise Edition, 64-bit.

This version of Folder Sync requires a 64-bit operating system.

Note:

User Account Control (UAC) must be turned off, or you must install and run Folder Sync as an administrator.

CPU and RAM

4 CPU with at least 4 GB RAM. 8 GB RAM or more is recommended.

For more information about the recommended requirements for your particular configuration, contact Veritas Services & Support.

Network connection

Fast Internet connection.

Microsoft .NET Framework versions

Microsoft .NET Framework 4.5.2

For Windows Server 2008 R2 only, Microsoft .NET Framework 3.5 SP1 must also be installed.

PowerShell

For Windows Server 2008 R2 only, PowerShell 4.0 or higher must be installed.

SQL Report Viewer

Microsoft Report Viewer 2012 runtime redistributable package.

Note:

This version is required even if you use another version of SQL Server.

You can download the Report Viewer package from the following Microsoft article:

https://www.microsoft.com/en-gb/download/details.aspx?id=35747

SQL Server System CLR Types package

SQLSysClrTypes 2012

Note:

This version is required even if you are use another version of SQL Server.

This package is a prerequisite for the Microsoft Report Viewer 2012. Download instructions are available from the Microsoft Report Viewer 2012 download page.

Office 365 and hybrid environments only: Microsoft Azure Active Directory Module for Windows PowerShell

See Installing the Azure Active Directory module for Windows PowerShell.

Exchange Server 2007 only: Exchange Server Management Tools

Exchange Server 2007 Management Tools (64-bit)

The Management Tools can be installed from the Exchange Server 2007 service pack.

See How to Install the Exchange 2007 Management Tools at http://technet.microsoft.com/en-us/library/bb232090(v=exchg.80).aspx.

Internet Ports

Port 443 must be open to allow communication to the required Veritas websites and Office 365 endpoints.