Enterprise Vault.cloud™ Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (Version Not Specified)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Folder Sync
    3.  
      About Exchange Online folder synchronization
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.13.3
    6.  
      Changes introduced in version 1.13
    7.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Administration Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Service account and administration account requirements for Folder Sync

During the installation and configuration of Folder Sync 1.14.0 you need to supply the credentials of the following accounts.

Table: Folder Sync: account requirements

Account

Description

Reference for details

Folder Sync service account

During the installation of Folder Sync you must specify a Windows service account for the Folder Sync application to run under. This account must have the necessary attributes.

See Creating the Folder Sync service account.

Exchange or Office 356 administrator account

During the configuration of the Folder Sync task's properties you must provide the credentials of an on-premises Exchange administration account or an Office 365 administration account. The account must have the required administration roles assigned.

Note:

For a hybrid environment you require administration accounts for both on-premises Exchange and Office 365.

See Preparing the administration account for Exchange 2016 or 2013.

See Preparing the administration account for Exchange 2010.

See Preparing the administration account for Exchange 2007.

See Preparing an administration account for Office 365.

Enterprise Vault.cloud Admin service account

During the configuration of the Folder Sync task's properties you must provide the credentials of an Enterprise Vault.cloud Administrator account.

The account must have the administrator role in the Enterprise Vault.cloud Administration Console under Role Management > Assign Accounts.

See the Enterprise Vault.cloud Archive Administration help for more information about Enterprise Vault.cloud administrator role assignment.