Enterprise Vault.cloud™ Folder Sync 1.14.0 Administration Guide

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Product(s): Veritas Alta Archiving (Version Not Specified)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Folder Sync
    3.  
      About Exchange Online folder synchronization
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.13.3
    6.  
      Changes introduced in version 1.13
    7.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Administration Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

About Folder Sync

Folder Sync version 1.14.0 provides an add-on service for Enterprise Vault.cloud that synchronizes users' on-premises Exchange and Office 365 mailbox folder structures to Personal.cloud. Folder Sync 1.14.0 also supports folder synchronization in hybrid environments where both on-premises and Office 365 mailboxes coexist.

A Folder Sync synchronization does the following for each targeted mailbox, if the mailbox has an account in your company's Enterprise Vault.cloud archive:

  • It synchronizes the mailbox's folder structure to Personal.cloud.

  • It moves the archived items in Personal.cloud to their synchronized folders.

If users create, rename, or move their mailbox folders, or move items between mailbox folders, Folder Sync updates the Personal.cloud folder structure and the item locations during subsequent synchronizations.

If you migrate a synchronized mailbox from on-premises Exchange to Office 365, Folder Sync can map the migrated mailbox to its on-premises original, and reassociate the synchronized folders in Enterprise Vault.cloud.

The initial setup procedure takes you through the steps to create the Folder Sync SQL Server database, and to install Folder Sync's management console. You can then use the management console to configure the connections with Enterprise Vault.cloud and your on-premises Exchange servers, or Office 365, or both.

From Folder Sync's management console you can then run, schedule, and manage the Folder Sync task that performs the mailbox folder synchronizations. You can start a synchronization manually at any time. You can also set up regular scheduled synchronizations. The scheduled synchronizations can be set to target automatically any new mailboxes that get added between synchronizations.

Note:

Personal.cloud supports up to 10000 synchronized folders.

Folder Sync is purchasable on a per-user basis. Contact your Enterprise Vault.cloud support representative for more information about purchasing the service.