Enterprise Vault.cloud™ Folder Sync 1.14.0 Administration Guide

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Product(s): Veritas Alta Archiving (Version Not Specified)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Folder Sync
    3.  
      About Exchange Online folder synchronization
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.13.3
    6.  
      Changes introduced in version 1.13
    7.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Administration Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Administration Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Disabling or enabling Folder Sync from the Administration Console

Folder synchronization is enabled by default in the Administration Console after you have installed and configured Folder Sync.

When you have completed the installation and configuration of Folder Sync, you can enable or disable all Folder Sync synchronization activity from the Enterprise Vault.cloud Administration Console.

Note:

If you enable Folder Sync it does not run immediately, but at the next scheduled synchronization event.

To disable or enable Folder Sync from the Administration Console

  1. In a supported Internet browser, navigate to the URL for your Enterprise Vault.cloud Administration Console, and log in.
  2. In the left pane of the Administration Console, expand the Policy Management node and select Archive Options.
  3. Under Active Folder Synchronization, the Administration Console displays the current enablement status of Folder Sync, the number of users whose folders are being synchronized, and the date and time of the last synchronization event.

    In the Status drop-down box, select Enable or Disable.