Enterprise Vault.cloud™ Lync Connector Administration Guide

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Product(s): Veritas Alta Archiving (Version Not Specified)
  1. About Lync Connector
    1.  
      Introduction to Enterprise Vault.cloud Lync Connector
    2.  
      Changes in Lync Connector version 1.2.2
    3.  
      Lync Connector release history
    4.  
      Lync Connector architecture
    5.  
      The components of Lync Connector
    6.  
      About Lync Connector synchronizations
    7.  
      Conference transcript availability options
    8.  
      About SIP address substitution
    9.  
      About the format of the archived transcripts
    10.  
      About the archiving of historical data
    11.  
      Lync Connector evaluation mode
    12.  
      About the Lync Connector Console
  2. Requirements for Lync Connector
    1.  
      About the requirements for Lync Connector
    2.  
      Supported Lync environments
    3.  
      Lync Connector server requirements
    4.  
      SMTP routing options
    5. Lync Connector working folder requirements
      1.  
        Calculating the working folder space requirements
    6.  
      Lync Connector Windows account requirements
  3. Steps for setting up archiving with Lync Connector
    1.  
      Steps to set up archiving with Lync Connector
  4. Installing Lync Connector
    1.  
      Installing Lync Connector
    2.  
      Lync Connector Service Configuration
    3.  
      Upgrading Lync Connector
    4.  
      Uninstalling Lync Connector
  5. Configuring Lync Connector
    1.  
      Configuring Lync Connector
    2.  
      Configuration wizard page 1: Enterprise Vault.cloud credentials
    3.  
      Configuration wizard page 2: Lync archiving database
    4.  
      Configuration wizard page 3: Working folder
    5.  
      Configuration wizard page 4: File management
    6.  
      Configuration wizard page 5: Active Directory
    7.  
      Configuration wizard page 6: SMTP
    8.  
      Configuration wizard page 7: Sender email address
    9.  
      Configuration wizard page 8: Conference transcript availability
    10.  
      Configuration wizard: Configuration complete page
    11.  
      Viewing or changing the credentials of the Lync Connector service account
  6. Managing archiving with Lync Connector
    1.  
      Using the Lync Connector Console
    2.  
      The Monitor tab
    3.  
      Pausing and resuming Lync Connector
    4.  
      Performing a synchronization on demand
    5.  
      The Reports tab
    6.  
      Manually submitting a transcript for reprocessing
    7.  
      The Configuration tab
  7. Managing SIP address substitution
    1.  
      About SIP address substitution failures
    2.  
      Identifying when SIP address substitution has failed
    3.  
      Resolving issues caused by SIP substitution failures
  8. Lync Connector workflow
    1.  
      Lync Connector synchronization workflow
    2.  
      Transcript processing workflow
    3.  
      About the Lync Connector working folder subfolders
    4.  
      About excluded transcripts
    5.  
      About failed transcripts
  9. Lync Connector reports and logged events
    1.  
      About Lync Connector reporting and logged events
    2.  
      About the Lync Connector report files
    3.  
      About the logged events
  10. Lync Connector advanced settings
    1.  
      Viewing and modifying the Lync Connector advanced settings
    2.  
      Advanced settings: General tab
    3.  
      Advanced settings: SMTP tab
    4.  
      Advanced settings: Address mapping tab
    5.  
      Advanced settings: User filtering tab
    6.  
      Advanced settings: Monitoring tab
  11. Troubleshooting Lync Connector issues
    1.  
      About troubleshooting Lync Connector issues
    2.  
      Use of Lync 2013 clients with a Lync 2010 server
    3.  
      Lync archiving database export failure errors
    4.  
      Synchronization failures
    5.  
      Transcript processing failures
    6.  
      SMTP server issues
    7.  
      Failure reason: "Message size exceeds fixed maximum message size"
    8.  
      About the Lync Connector trace logs
    9.  
      Accessing the trace logs

Configuration wizard page 2: Lync archiving database

The Lync archiving database page of the Lync Connector configuration wizard is where you specify the information that relates to the Microsoft Lync archiving database.

Enter the following information on the wizard page:

Lync archiving database

From the drop-down list select the Lync archiving database that you want Lync Connector to process.

To refresh the list of available databases, click Refresh.

Earliest transcript date

Specify the date of the oldest transcripts that you want to extract from the Lync archiving database. Lync Connector does not extract any transcripts from the database that were created before this date. By default Lync Connector uses the date when the connector was installed.

Note:

You must ensure that the Earliest transcript date is set to no more than a few days in the past. Lync Connector is not designed for the ingestion of large amounts of historical data. The processing of historical data requires a large amount of time, resources, and server disk space.

See About the archiving of historical data.

Click Test connection to Lync archiving database when you have provided all the information. The wizard tests the connection to the database with the credentials you provided.

Note:

Make sure that you check the connection to the database. The connection is essential for Lync Connector archiving.

Evaluation mode

Evaluation mode lets you try out or test Lync Connector with a much reduced amount of archiving. You can specify a single Lync user for whom to extract content from the Lync archiving database.

Note:

All of the participants in the chosen user's instant messages are targets to receive archived transcripts in Personal.cloud. To minimize the number of users who receive transcripts in Personal.cloud, choose a user whose Lync conversations and conferences involve only a small number of participants.

Download content for one user only

Check the check box to limit the extraction of transcripts from the Lync archiving database to those for a single nominated user.

If you check this option, you can uncheck it later to extract the transcripts for all users in subsequent synchronizations.

User SIP address

If you chose to extract the content for one user only, specify the SIP address of that user.

Click Next to move to the next wizard page.

See Configuration wizard page 3: Working folder.