How to get updates for Backup Exec - Service Pack, Hotfix, Patches and Device Drivers

  • Article ID:100019916
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Problem

How to get updates for Backup Exec (BE) - Service Pack (SP), Hotfix (HF), and Device Driver (DDI) updates.

Solution

Please run Live Update to apply the current Feature Pack (FP) or Service Pack (SP) to a Backup Exec Server (formerly known as a Media Server)
Once the update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.

Updates are released periodically. The Feature Pack or Service Pack is a roll up of all prior Feature Pack or Service Packs, Patches, or HotFixes. After a new update is released it is available for manual download using the links below. The update is normally added to Live Update approximately two weeks after its release. The previous updates for that Backup Exec version are removed from Live Update.

If a Patch released after the current Service Pack is needed to resolve an issue, it can be manually downloaded and applied from the links below. The next Service Pack will include all Patches up to the date of the Service Pack.


Note:

  • Windows Small Business Server (SBS) version downloads listed as SBS.
  • Drivers for BE 12.0 and higher are included in HF/SP updates.


Useful links:

 

Click on a Backup Exec version:

 

Backup Exec 16

Install

Released 2016-11-07.

The Updated BE 16 Installer can be accessed at:
Licensing Portal
 

  HF 124683 Released 2017-01-05
https://www.veritas.com/docs/000124683
Feature Pack 1 Backup Exec 16 revision 1142 Feature Pack 1 Released 2017-04-11  * Includes fixes in HF 124683
https://www.veritas.com/docs/000116034
Post Feature Pack 1 Hotfixes HF 126393 Released 2017-05-25
https://www.veritas.com/docs/000126393
Feature Pack 2 Backup Exec 16 revision 1142 Feature Pack 2  Released 2017-07-31  * Includes fixes in FP1 HF 124683 and 126393
https://www.veritas.com/docs/000116194

 

 Backup Exec 15

Install

Released 2015-04-06.

The Updated BE 15 Installer can be accessed at:
Licensing Portal
 

Latest Feature  Pack

BE 15 revision 1180 Feature Pack 5 - Released 2016-08-01
https://www.veritas.com/docs/000100816

Post FP5 Hotfixes 

HF 115844 Released 2016-09-07 
https://www.veritas.com/docs/000115844

HF 116031 Released 2016-10-12 
https://www.veritas.com/docs/000116031

HF 116730 Released 2016-11-28
https://www.veritas.com/docs/000116730

HF 126145 Released 2017-04-24
https://www.veritas.com/docs/000126145
 

Backup Exec 2014

Install

Released 2014-06-02.

The Updated BE 2014 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

BE 2014 SP2 - Released 2014-12-15 
https://www.veritas.com/docs/000023641

Post SP2 Hotfixes 

HF 227745 - Released 2015-02-11
https://www.veritas.com/docs/000024475

HF 116467 - Released 2016-11-17
https://www.veritas.com/docs/000116467

HF 126144 - Released 2017-05-12
https://www.veritas.com/docs/000126144



Backup Exec 2012

Install

The Updated BE 2012 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

BE 2012 SP4 - Released 2014-03-13 -
https://www.veritas.com/docs/000020071

Post SP4 Hotfixes 

Released 2014-04-03 -
https://www.veritas.com/docs/000021163

Released 2014-04-28 -
https://www.veritas.com/docs/000021484

Released 2014-05-27 -
https://www.veritas.com/docs/000021761  * Hotfix 217347 is a cumulative hotfix and contains new fixes in addition to the fixes in Hotfix 215906 and 216746.

 

Backup Exec 2010 R3

 

Install

The Updated BE 2010 R3 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

Backup Exec 2010 R3 SP4 - Released 2014-01-27 -
https://www.veritas.com/docs/000018571

Post SP4 Hotfixes 

Released 2014-04-03 -
https://www.veritas.com/docs/000020087

 

Backup Exec 2010 R2

  Note: To be on the current version of BE 2010, Upgrade to BE 2010 R3

 

Install

The Updated BE 2010 R2 Installer can be accessed at:
Licensing Portal

However, for new installs use the 2010 R3 installer or a newer Version of BE
 

Latest Service Pack

BE 2010 R2 SP1 -
https://www.veritas.com/docs/000009784

Post SP1 Hotfixes 

https://www.veritas.com/docs/000011460  - in Live Update
https://www.veritas.com/docs/000009944  - in Live Update
https://www.veritas.com/docs/000011216  - in Live Update
https://www.veritas.com/docs/000011851  - in Live Update
https://www.veritas.com/docs/000011015  - in Live Update
https://www.veritas.com/docs/000012535  - in Live Update
https://www.veritas.com/docs/000012121  - in Live Update
https://www.veritas.com/docs/000081918  - in Live Update
https://www.veritas.com/docs/000082836  - in Live Update
https://www.veritas.com/docs/000083284  - in Live Update

 

Backup Exec 2010

  Note: To be on the current version of BE 2010, Upgrade to BE 2010 R3

 

Install

The Updated BE 2010 (R1) Installer can be accessed at:
Licensing Portal

However, for new installs use the 2010 R3 installer or a newer Version of BE

Latest Service Pack

BE 2010 SP1 -
https://www.veritas.com/docs/000008079

Post SP1 Hotfixes

https://www.veritas.com/docs/000008591  - in Live Update
https://www.veritas.com/docs/000011939  - in Live Update
https://www.veritas.com/docs/000009311  - in Live Update
https://www.veritas.com/docs/000008674  - in Live Update
https://www.veritas.com/docs/000008655  - in Live Update
https://www.veritas.com/docs/000009325  - in Live Update
https://www.veritas.com/docs/000082841  - in Live Update

 

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Updates, Patches and Late Breaking News for Backup Exec 16

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