How to get updates for Backup Exec - Service Pack, Hotfix, Patches and Device Drivers

How to get updates for Backup Exec - Service Pack, Hotfix, Patches and Device Drivers

  • Article ID:100019916
  • Last Published:
  • Product(s):Backup Exec

Problem

How to get updates for Backup Exec (BE) - Service Pack (SP), Hotfix (HF), and Device Driver (DDI) updates.

Solution


NOTE: After May 2, 2018, Backup Exec 16 and earlier versions will no longer receive automatic security and quality updates via Symantec LiveUpdate. 
            
We request you to periodically visit this article to receive the updates manually.
 
             There is no change in the working of Backup Exec product that you have currently installed.
             For detailed information on this topic, visit: https://www.veritas.com/support/en_US/article.100041552  


Once the update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.

Manually download updates

Updates are released periodically. The Feature Pack or Service Pack is a roll up of all prior Feature Pack or Service Packs, Patches, or HotFixes. After a new update is released it is available for manual download using the links below. The update is normally added to Veritas Update (Backup Exec 20 and above) approximately two weeks after its release. The previous updates for that Backup Exec version are removed from Veritas Update.

If a Patch released after the current Service Pack is needed to resolve an issue, it can be manually downloaded and applied from the links below. The next Service Pack will include all Patches up to the date of the Service Pack.

Note:

  • Windows Small Business Server (SBS) version downloads listed as SBS.
  • Drivers for BE 12.0 and higher are included in HF/SP updates.

Useful links:

 

Click on a Backup Exec version:

 

 

Backup Exec 20

Install

Released 2017-11-06.

The Updated BE 20 Installer can be accessed at:
Licensing Portal
 

Backup Exec 20.1 Patch Update

Backup Exec 20 Update 1  Released 2018-04-02
https://www.veritas.com/docs/000127560

This update will patch Backup Exec 20.0 (20.0.1188.0).to Backup Exec 20.1 revision 1188.1237 (20.0.1188.1237) only.

Post Backup Exec 20.1 Patch Update

HF 100042935 Released 2018-06-02
https://www.veritas.com/docs/100042935

This update will patch Backup Exec 20.1 (20.0.1188.1237) to Backup Exec 20.1 revision 1188.1244 (20.0.1188.1244)

Backup Exec 20.2 Patch Update

Backup Exec 20.2 Patch Update Released 2018-08-13
https://www.veritas.com/docs/100041893

This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237) to Backup Exec 20.2 (20.0.1188.1650).

 

Backup Exec 16

Install

Released 2016-11-07.

The Updated BE 16 Installer can be accessed at:
Licensing Portal
 

  HF 124683 Released 2017-01-05
https://www.veritas.com/docs/000124683
Feature Pack 1 Backup Exec 16 revision 1142 Feature Pack 1 Released 2017-04-11  * Includes fixes in HF 124683
https://www.veritas.com/docs/000116034
Post Feature Pack 1, Hotfixes HF 126393 Released 2017-05-25
https://www.veritas.com/docs/000126393
Feature Pack 2 Backup Exec 16 revision 1142 Feature Pack 2  Released 2017-07-31  * Includes fixes in FP1 HF 124683 and 126393
https://www.veritas.com/docs/000116194
Post Feature Pack 2, Hotfixes
HF 128051 Released 2017-11-28
https://www.veritas.com/docs/100040091
HF 100043396 Released 2018-08-09
https://www.veritas.com/docs/100043396
 

 

 Backup Exec 15

Install

Released 2015-04-06.

The Updated BE 15 Installer can be accessed at:
Licensing Portal
 

Latest Feature  Pack

BE 15 revision 1180 Feature Pack 5 - Released 2016-08-01
https://www.veritas.com/docs/000100816

Post FP5, 
Hotfixes 

HF 115844 Released 2016-09-07 
https://www.veritas.com/docs/000115844

HF 116031 Released 2016-10-12 
https://www.veritas.com/docs/000116031

HF 116730 Released 2016-11-28
https://www.veritas.com/docs/000116730

HF 126145 Released 2017-04-24
https://www.veritas.com/docs/000126145
 

Backup Exec 2014

Install

Released 2014-06-02.

The Updated BE 2014 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

BE 2014 SP2 - Released 2014-12-15 
https://www.veritas.com/docs/000023641

Post SP2, Hotfixes 

HF 227745 - Released 2015-02-11
https://www.veritas.com/docs/000024475

HF 116467 - Released 2016-11-17
https://www.veritas.com/docs/000116467

HF 126144 - Released 2017-05-12
https://www.veritas.com/docs/000126144



Backup Exec 2012

Install

The Updated BE 2012 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

BE 2012 SP4 - Released 2014-03-13 -
https://www.veritas.com/docs/000020071

Post SP4, Hotfixes 

Released 2014-04-03 -
https://www.veritas.com/docs/000021163

Released 2014-04-28 -
https://www.veritas.com/docs/000021484

Released 2014-05-27 -
https://www.veritas.com/docs/000021761  * Hotfix 217347 is a cumulative hotfix and contains new fixes in addition to the fixes in Hotfix 215906 and 216746.

 

Backup Exec 2010 R3

 

Install

The Updated BE 2010 R3 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

Backup Exec 2010 R3 SP4 - Released 2014-01-27 -
https://www.veritas.com/docs/000018571

Post SP4, Hotfixes 

Released 2014-04-03 -
https://www.veritas.com/docs/000020087

 

 

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