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BE 21.3 Hotfix 467719

HotFix Critical


Hotfix for Backup Exec 21.3


This update will patch Backup Exec 21.3 (21.0.1200.2255) to Backup Exec 21.3 (21.0.1200.2268)


Issue(s) Resolved

  • GRT sets duplicated from disk to cloud dedupe write to local dedupe folder which fills up the local drive space and Job then fails with 0xe0001203 error
  • Backup to HPE StoreOnce fails post upgrade to BE 21.3 with 84EC error (no byte count)
  • Dedupe stats are not provided in the job log when duplicating GRT backup sets from disk to cloud dedupe


Affected versions

  • Backup Exec 21.3 x64bit Media Servers
  • Backup Exec 21.3 Agent for Windows Servers
  • Backup Exec 21.3 x64bit Remote Administration Console
  • Backup Exec 21.3 Remote Media Agent for Linux Servers
  • Backup Exec 21.3 Remote Agent for Linux and Unix Servers



  • Administrative privileges are required to install this Feature Pack. 
  • Backup Exec 21.3


Post requisites

  • A full backup is recommended after installing this Feature Pack.
  • Remote Agent for Windows Servers will need to be updated after installing this Feature Pack.
  • Remote Agent for Linux/Unix Servers (RALUS/RAMS) will need to be updated after installing this Feature Pack.  
  • Update SDR media.
  • Veritas recommends to reboot the system(s) after applying a Hotfix or Feature Pack.


Uninstalling this Update

This Update cannot be uninstalled.

Update files

File name Description Version Platform Size

Applies to the following product releases

Knowledge base


Problem Unable to submit the catalog job from Backup Exec console Error Message SGMON Debug Log displays the following error : BESERVER: -1 RPC_SendRequestInNewOut() - invalid datablock MANAGEMENT: ERROR: LocalizedException: MANAGEMENT: ERROR: Me...