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BE 22.2 Hotfix 311011

HotFix Critical

Abstract

Backup Exec 22.2 Hotfix 311011

Description

This update will patch Backup Exec versions 22.2 (22.0.1193.1605) and 22.2 Hotfix 917391 (22.0.1193.1620) to Backup Exec 22.2 Hotfix 311011 (22.0.1193.1626) 

 

Issue(s) Resolved

  • Backup Exec remote agent update fails after installing Backup Exec 22.2 with Hotfix 917391; Error: 0X643 - Fatal error during installation (100064611)
  • Microsoft 365 Teams backup fails with error an “V-79-57344-34009 - There was an error processing the tape catalogs. “The First Hyper-V VM Forever Incremental job after the First Consolidated Full targeting dedupe storage is successful with exception the necessary boot configuration files could not be loaded. (100063304)
  • V-79-57344-43301 Microsoft 365 user mailbox backup error "0xe000a925 - An error occurred in SaaS Connector Framework, 67113864/118. Invalid data found" (100065386)
  • Backing up O365 Teams fails with: "0xe000a925 - An error has occurred in the SaaS Connector Framework" ; Error code: 67113864/115 / Error getting access token for application Id.
  • Microsoft 365 Teams backup fails with error an “V-79-57344-34009 - There was an error processing the tape catalogs.”(100064814)
  • Microsoft 365 Teams site user permissions are not restored. (100065107)
  • Backup of Exchange database with Granular Recovery Technology feature selected may cause the Backup Exec remote agent for windows service to crash. (100065017)
  • Backup Exec VffInstall log size keeps increasing. (100052394.)
  • Hyper-V VM based GRT encrypted duplicate backup sets on Tape storage, Cloud Storage and Cloud-deduplication storage (MSDP-C) cannot be restored. (100066108)

 

 

Affected versions

  • Backup Exec 22.2 x64bit Media Servers
  • Backup Exec 22.2 Agent for Windows Servers
  • Backup Exec 22.2 x64bit Remote Administration Console
  • Backup Exec 22.2 Remote Media Agent for Linux Servers
  • Backup Exec 22.2 Remote Agent for Linux and Unix Servers

 

Prerequisites

  • Administrative privileges are required to install this Feature Pack. 
  • Backup Exec 22.2

 

Post requisites

  • A full backup is recommended after installing this Feature Pack.
  • Remote Agent for Windows Servers will need to be updated after installing this Feature Pack.
  • Remote Agent for Linux/Unix Servers (RALUS/RAMS) will need to be updated after installing this Feature Pack.  
  • Update SDR media.
  • Veritas recommends rebooting the system(s) after applying a Hotfix or Feature Pack.

 

Uninstalling this Update

This Update cannot be uninstalled.

Applies to the following product releases

Update files

File name Description Version Platform Size

Knowledge base

1
2024-05-29

Problem During a Microsoft 365 Exchange online backup, the job reports An error occurred in the SaaS Connector Framework V-79-57344-43301 Microsoft 365 user mailbox backup error "0xe000a925 - An error occurred in SaaS Connector Framework, 6711386...

0
2024-06-17

Problem Unable to perform restore of a Hyper V duplicate encrypted backup set. Error Message Job Log reports the following errors : 0xe0009744 - At least one directory in the backup set contains items that are not supported by Granular Recovery T...