How to get updates for Backup Exec - Feature Pack, Service Pack, Hotfix, and Patches

How to get updates for Backup Exec - Feature Pack, Service Pack, Hotfix, and Patches

Article: 100019916
Last Published: 2021-10-26
Ratings: 7 15
Product(s): Backup Exec

Problem

How to get updates for Backup Exec (BE) - Maintenance Releases, Patch Updates and Hotfixes

Solution

Backup Exec Installation/upgrade media, updates, hot fixes, and tools can be accessed using the Veritas Downloads Center.  Backup Exec Licenses must be downloaded from the Veritas Entitlement Management System (VEMS) licensing portal

How to download updates using Veritas Downloads Center

Veritas Entitlement Management System Guide

NOTE: Backup Exec 16.2 End of Standard Support (EOSS) date was April 2, 2019.
The EOSS date is the final date that Standard Support is provided.
Extended Technical Support (ETS) must be purchased to receive support after April 2, 2019.

Please refer to the Veritas Services and Operations Readiness Tools (SORT) Product EOSL page for End of Support and End of Life information for Backup Exec.

Customers are encouraged to upgrade to the latest version of Backup Exec.

After an update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.

Downloading Updates

Updates are released periodically. Maintenance Releases (also known as Patch Updates) are a roll up of all prior updates, patches, or hot fixes. Updates and hot fixes are normally added to Veritas Update (Backup Exec 20 and above) approximately two weeks after release in the Veritas Downloads Center. The previous updates for that Backup Exec version are removed from Veritas Update.

Veritas recommends automatically installing updates using Veritas Update whenever possible.

If an update that is needed to resolve an issue is released after the current Maintenance Release, it can be manually downloaded from the Download Center and will it be available in Veritas Update shortly after publication in the Download Center. The next Maintenance Release will include all patches, and hotfixes up to the date of the Maintenance Release.

 

Veritas now offers Professional Service for Backup Exec™ — the Backup Exec Installation, Migration and Upgrade Service — this service will help you implement the latest version of Backup Exec.

The service includes the following three options:

Option 1: An installation of the current version of Backup Exec or a previous version if required.
Option 2: An upgrade of the Backup Exec Server to the latest version of Backup Exec
Option 3: A migration of the data from an existing Backup Exec server to a new Backup Exec server

To purchase the service, contact your local software reseller or Veritas account representative today. Click here for more details.

You may also reach out to Authorized Veritas Distribution Partner using following link:
http://partnernet.veritas.com/portal/faces/PartnerLocator

 

Useful links:

Click on a Backup Exec version:

Backup Exec 21

Veritas recommends to use Veritas Update to patch Backup Exec Automatically. The patches can also be downloaded from the links below and installed manually.

Install

Released 2020-04-06.

The Updated BE 21 Installer can be accessed at:
Backup Exec 21 Download
 

Backup Exec 21 Hotfix 304118

Backup Exec 21 Hotfix 304118   Released 2020-04-06.

This update will patch Backup Exec 21 (21.0.1200.0).to Backup Exec 21 revision 1200.1008 (21.0.1200.1008).

Backup Exec 21.1 Patch Update

Backup Exec 21 Update 1  Released 2020-09-04

Backup Exec 21.1 Download

This update will patch Backup Exec 21.0 (20.0.1.1200.0000) to Backup Exec 21.1 revision 1200.1204 (21.0.1200.1204) only.

Backup Exec 21.1 Hotfix 657517

* Critical Update

Backup Exec 21.1 Hotfix 657517 Released 2020-12-09

This update will patch Backup Exec 21.1 (21.0.1200.1204) to  Backup Exec 21.1 revision 1200.1217 (21.0.1200.1217).

Backup Exec 21.2R2 Patch Update

Backup Exec 21.2  Released 22021-03-01

Backup Exec 21.2R2 Download

This update will patch Backup Exec 21.1 (21.0.1200.1204) to  Backup Exec 21.2R2 revision 1200.1930 (21.0.1200.1930).

Backup Exec 21.3 Patch Update

Backup Exec 21 Update 3  Released 2021-09-06

Backup Exec 21.1 Download

This update will patch Backup Exec 21.0 (20.0.1.1200.0000), Backup Exec 21.1 (21.0.1200.1204), Backup Exec 21.2R2 (21.0.1200.1930) to Backup Exec 21.3 (21.0.1200.2255).

Backup Exec 21.3 Hotfix 467719

Backup Exec 21.3 Hotfix 467719 Released 2021-10-26

This update will patch Backup Exec 21.3 (21.0.1200.2255) to Backup Exec 21.3 revision (21.0.1200.2268) only.

 

Backup Exec 20

Veritas recommends to use Veritas Update to patch Backup Exec Automatically. The patches can also be downloaded from the links below and installed manually. 

Install

Released 2017-11-06.

The Updated BE 20 Installer can be accessed at:
Licensing Portal
 

Backup Exec 20.1 Patch Update

Backup Exec 20 Update 1  Released 2018-04-02
https://www.veritas.com/docs/000127560

This update will patch Backup Exec 20.0 (20.0.1188.0).to Backup Exec 20.1 revision 1188.1237 (20.0.1188.1237) only.

Backup Exec 20.1 Hotfix 100042935

Backup Exec Hotfix 100042935 Released 2018-06-02
https://www.veritas.com/docs/100042935

This update will patch Backup Exec 20.1 (20.0.1188.1237) to Backup Exec 20.1 revision 1188.1244 (20.0.1188.1244)

Backup Exec 20.2 Patch Update

Backup Exec 20.2 Patch Update Released 2018-08-13
https://www.veritas.com/docs/100041893

This includes fixes added in 20.1 update and Hotfix 100042935.

This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237) to Backup Exec 20.2 (20.0.1188.1650).

Backup Exec 20.3 Patch Update

Backup Exec 20.3 Patch Update Released 2018-10-23
https://www.veritas.com/docs/100041943

This includes fixes added in 20.2 update.

This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), and Backup Exec 20.2 (20.0.1188.1650) to Backup Exec 20.3 (20.0.1188.1863).

Backup Exec 20.3 Hotfix 100044342

* Critical Update

Backup Exec 20.3 Hotfix 100044342 Released 2018-11-20
https://www.veritas.com/docs/100044342

This update will patch Backup Exec 20.3 (20.0.1188.1863) to Backup Exec 20.3 (20.0.1188.1865)

Backup Exec 20.4 Patch Update

Backup Exec 20.4 Patch Update Released 2019-05-06. http://www.veritas.com/docs/100043560

This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), Backup Exec 20.2 (20.0.1188.1650), and Backup Exec 20.3 (20.0.1188.1863) to Backup Exec 20.4 (20.0.1188.2217)

Backup Exec 20.5 Patch Update

Backup Exec 20.5 Patch Update Release 2019-09-02. https://www.veritas.com/docs/100043577

This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), Backup Exec 20.2 (20.0.1188.1650), and Backup Exec 20.3 (20.0.1188.1863),  Backup Exec 20.4 (20.0.1188.2217) to Backup Exec 20.5 (20.0.1188.2496).

Backup Exec 20.6 Patch Update

Backup Exec 20.6 Patch Update Release 2019-09-02. https://www.veritas.com/content/support/en_US/downloads/update.UPD898578

This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), Backup Exec 20.2 (20.0.1188.1650), and Backup Exec 20.3 (20.0.1188.1863),  Backup Exec 20.4 (20.0.1188.2217), Backup Exec 20.5 (20.0.1188.2496) to Backup Exec 20.6 (20.0.1188.2718).

Backup Exec 20.6 Hotfix 525537

Backup Exec 20.6 Hotfix 525537 Released 2020-05-08

This update will patch Backup Exec 20.6 (20.0.1188.2718) to  Backup Exec 20.6 (20.0.1188.2729).

 

Backup Exec 20.6 Hotfix 298543

* Critical Update

Backup Exec 20.6 Hotfix 298543 Released 2020-12-16

This update will patch Backup Exec 20.6 (20.0.1188.2718) and Backup Exec 20.6 (20.0.1188.2729) to Backup Exec 20.6 (20.0.1188.2734)

 

Backup Exec 16  

NOTE: After May 2, 2018, Backup Exec 16 and earlier versions will no longer receive automatic security and quality updates via Symantec LiveUpdate..  We request you to periodically visit this article to receive the updates manually. There is no change in the working of Backup Exec product that you have currently installed.

Install

Released 2016-11-07.

End of Support Life (EOSL) date April 2, 2021

The Updated BE 16 Installer can be accessed at:
Download Center
 

  HF 124683 Released 2017-01-05
https://www.veritas.com/docs/000124683
Feature Pack 1 Backup Exec 16 revision 1142 Feature Pack 1 Released 2017-04-11  * Includes fixes in HF 124683
https://www.veritas.com/docs/000116034
Post Feature Pack 1, Hotfixes HF 126393 Released 2017-05-25
https://www.veritas.com/docs/000126393
Feature Pack 2 Backup Exec 16 revision 1142 Feature Pack 2  Released 2017-07-31  * Includes fixes in FP1 HF 124683 and 126393
https://www.veritas.com/docs/000116194
Post Feature Pack 2, Hotfixes
HF 128051 Released 2017-11-28
https://www.veritas.com/docs/100040091
HF 100043396 Released 2018-08-09
https://www.veritas.com/docs/100043396
End of Standard Support (EOSS) date April 2, 2019

 

 Backup Exec 15

Install

Released 2015-04-06.

The Updated BE 15 Installer can be accessed at:
Licensing Portal
 

Latest Feature  Pack

BE 15 revision 1180 Feature Pack 5 - Released 2016-08-01
https://www.veritas.com/docs/000100816

Post FP5, 
Hotfixes 

HF 115844 Released 2016-09-07 
https://www.veritas.com/docs/000115844

HF 116031 Released 2016-10-12 
https://www.veritas.com/docs/000116031

HF 116730 Released 2016-11-28
https://www.veritas.com/docs/000116730

HF 126145 Released 2017-04-24
https://www.veritas.com/docs/000126145


HF 232086 Released 2018-04-17
https://www.veritas.com/docs/100023647

 

Backup Exec 2014

Install

Released 2014-06-02.

The Updated BE 2014 Installer can be accessed at:
Licensing Portal
 

Latest Service Pack

BE 2014 SP2 - Released 2014-12-15 
https://www.veritas.com/docs/000023641

Post SP2, Hotfixes 

HF 227745 - Released 2015-02-11
https://www.veritas.com/docs/000024475

HF 116467 - Released 2016-11-17
https://www.veritas.com/docs/000116467

HF 126144 - Released 2017-05-12
https://www.veritas.com/docs/000126144



 

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