Problem
How to get updates for Backup Exec (BE) - Maintenance Releases, Patch Updates and Hotfixes
Solution
Backup Exec Installation/upgrade media, updates, hot fixes, and tools can be accessed using the Veritas Downloads Center. Backup Exec Licenses must be downloaded from the Veritas Entitlement Management System (VEMS) licensing portal.
Customers are encouraged to upgrade to the latest version of Backup Exec. After an update is applied to the Backup Exec Server, the Remote Agents will need to be redeployed so that they receive the update.
Downloading Updates
Veritas recommends automatically installing updates with Arctera Update or Veritas Update whenever possible.
Updates are released periodically. Maintenance Releases (also known as Patch Updates) are a roll up of all prior updates, patches, or hot fixes. Updates and hot fixes are normally added to Veritas Update (Backup Exec 20 thru 24) Arctera Update (Backup Exec 25), approximately two weeks after release. The previous updates for that Backup Exec version are removed from Veritas Update.
Updates can also be manually downloaded from the Download Center before and after being available in Veritas Update Each Maintenance Release includes all patches and hotfixes up to the date of the Maintenance Release.
Professional Deployment Services for Backup Exec
Veritas now offers Professional Deployment Services for Backup Exec™ — the Backup Exec Installation, Migration and Upgrade Service helps you easily implement the latest version of Backup Exec. This service allows you to chose one of these options:
- Professional installation of the current version of Backup Exec or a previous version if required.
- Professional upgrade of the Backup Exec Server (supported versions) to the latest version of Backup Exec
- Professional migration of the data from an existing Backup Exec server to a new Backup Exec server
To purchase the service, contact your local software reseller or Veritas account representative today. Click here for more details. You may also reach out to Authorized Veritas Distribution Partner using following link:
http://partnernet.veritas.com/portal/faces/PartnerLocator
Useful Links
- Looking to try out Backup Exec? Access the current version at TrialWare. This is the same software that can be download from the Arctera /Veritas Downloads Center. Trialware runs for 60 days, entering a License Key will activate the product for continued use.
- Would you like to learn more about administering Backup Exec? The Backup Exec Admin Course is a self-paced, hands-on lab with searchable PDF and access to a lab environment.
- For information about the latest Alerts, release notifications, patches as well as known issues refer to Arctera / Veritas Downloads Center.
Click on a Backup Exec version:
- Backup Exec 25
- Backup Exec 24
- Backup Exec 23
- Backup Exec 22
- Backup Exec 21
- Backup Exec 20
- Backup Exec 16
Veritas recommends to use Veritas Update to patch Backup Exec Automatically. The patches can also be downloaded from the links below and installed manually.
Backup Exec 25
Install |
Released 2025-02-03. The Updated Backup Exec 25 Installer can be accessed at: |
| Backup Exec 25 Hotfix 924991 |
Backup Exec 25 Hotfix 924991 Released 2025-04-02. This update will patch Backup Exec 25.0 (25.0.1193) to Backup Exec 25.0 (25.0.1193.1011) |
Backup Exec 24
Install |
Released 2024-09-02. The Updated Backup Exec 24 Installer can be accessed at: |
| Backup Exec 24.0 Hotfix 651544 | Backup Exec 24.0 Hotfix 651544 Released 2024-12-05. This update will patch Backup Exec 24.0 (24.0.1041.0) to Backup Exec 24 revision 1041.1126 (24.0.1041.1126). |
Backup Exec 23
Install |
Released 2024-03-04. The Updated Backup Exec 23 Installer can be accessed at: |
Backup Exec 23.0 Hotfix 463014 * Critical Update |
Backup Exec 23.0 Hotfix 463014 Released 2024-05-15. This update will patch Backup Exec 23.0 (23.0.1250.0) to Backup Exec 23 revision 1250.1010 (23.0.1250.1010). |
Backup Exec 22
Install |
Released 2022-06-06. End of Support Life (EOSL) date 4 March 2027 The Updated Backup Exec 22 Installer can be accessed at: |
Backup Exec 22 Hotfix 142019 |
Backup Exec 22 Hotfix 142019 Released 2022-07-18 This update will patch Backup Exec 22 (22.0.1193.0000) to Backup Exec 22 revision 1193.1109 (22.0.1193.1009) |
Backup Exec 22.1 Patch Update |
Backup Exec 22.1 Released 2023-03-06 This update will patch Backup Exec 22.0 (22.0.1193.0000) to Backup Exec 22.1 revision 1193.1338 (22.0.1193.1338). |
Backup Exec 22.1 Hotfix 599886 * Critical Update |
Backup Exec 22.1 Hotfix 599886 Released 2023-03-06 This update will patch the Cloud Providers list in Backup Exec 22.1 (22.0.1193.1338) |
Backup Exec 22.1 Hotfix 957650 |
Backup Exec 22.1 Hotfix 957650 Released 2023-06-20 This update will patch Backup Exec 22.1 (22.0.1193.1338) to Backup Exec 22.1 (22.0.1193.1351) |
| Backup Exec 22.2 Patch Update | Backup Exec 22.2 Released 2023-08-07 This update will patch Backup Exec 22.0 (22.0.1193.0000) and 22.1 (22.0.1193.1338) to Backup Exec 22.2 revision 1193.1605 (22.0.1193.1605). |
Backup Exec 22.2 Hotfix 917391 * Critical Update |
Backup Exec 22.2 Hotfix 917391 Released 2023-02-13 This update will patch Backup Exec 22.2 (22.0.1193.1605) to Backup Exec 22.2 (22.0.1193.1620) |
| Backup Exec 22.2 Hotfix 311011 * Critical Update |
Backup Exec 22.2 Hotfix 311011 Released 2024-05-29 This update will patch Backup Exec 22.2 (22.0.1193.1620) to Backup Exec 22.2 (22.0.1193.1626) |
Backup Exec 21
Install |
Released 2020-04-06. End of Support Life (EOSL) date 6 June 2025 The Updated BE 21 Installer can be accessed at: |
Backup Exec 21 Hotfix 304118 |
Backup Exec 21 Hotfix 304118 Released 2020-04-06. This update will patch Backup Exec 21 (21.0.1200.0).to Backup Exec 21 revision 1200.1008 (21.0.1200.1008). |
| Backup Exec 21.1 Patch Update | Backup Exec 21.1 Released 2020-09-04 This update will patch Backup Exec 21.0 (20.0.1.1200.0000) to Backup Exec 21.1 revision 1200.1204 (21.0.1200.1204) only. |
Backup Exec 21.1 Hotfix 657517 * Critical Update |
Backup Exec 21.1 Hotfix 657517 Released 2020-12-09 This update will patch Backup Exec 21.1 (21.0.1200.1204) to Backup Exec 21.1 revision 1200.1217 (21.0.1200.1217). |
| Backup Exec 21.2R2 Patch Update | Backup Exec 21.2 Released 2021-03-01 This update will patch Backup Exec 21.1 (21.0.1200.1204) to Backup Exec 21.2R2 revision 1200.1930 (21.0.1200.1930). |
| Backup Exec 21.3 Patch Update | Backup Exec 21.3 Released 2021-09-06 This update will patch Backup Exec 21.0 (20.0.1.1200.0000), Backup Exec 21.1 (21.0.1200.1204), Backup Exec 21.2R2 (21.0.1200.1930) to Backup Exec 21.3 (21.0.1200.2255). |
| Backup Exec 21.3 Hotfix 467719 | Backup Exec 21.3 Hotfix 467719 Released 2021-10-26 This update will patch Backup Exec 21.3 (21.0.1200.2255) to Backup Exec 21.3 revision (21.0.1200.2268) only. |
Backup Exec 21.4 Patch Update |
Backup Exec 21.4 Released 2021-12-06 This update will patch Backup Exec 21.0 (20.0.1.1200.0000), Backup Exec 21.1 (21.0.1200.1204), Backup Exec 21.2R2 (21.0.1200.1930) and Backup Exec 21.3 (21.0.1200.2255) to Backup Exec 21.4 (21.0.1200.2536). |
| Backup Exec 21.4 Hotfix 215083 | Backup Exec 21.4 Hotfix 215083 Released 2021-03-03 This update will patch Backup Exec 21.4 (21.0.1200.2536) to Backup Exec 21.4 revision (21.0.1200.2547) only. |
Backup Exec 21.4 Hotfix 279458 * Critical Update |
Backup Exec 21.4 Hotfix 279458 Released 2023-03-08 This update will patch Backup Exec 21.4 (21.0.1200.2536) to Backup Exec 21.4 revision (21.0.1200.2549) only. |
Backup Exec 20
Install |
Released 2017-11-06. End of Support Life (EOSL) date 6 April 2023 The Updated BE 20 Installer can be accessed at: |
| Backup Exec 20.1 Patch Update | Backup Exec 20 Update 1 Released 2018-04-02 This update will patch Backup Exec 20.0 (20.0.1188.0).to Backup Exec 20.1 revision 1188.1237 (20.0.1188.1237) only. |
| Backup Exec 20.1 Hotfix 100042935 | Backup Exec Hotfix 100042935 Released 2018-06-02 This update will patch Backup Exec 20.1 (20.0.1188.1237) to Backup Exec 20.1 revision 1188.1244 (20.0.1188.1244) |
Backup Exec 20.2 Patch Update |
Backup Exec 20.2 Patch Update Released 2018-08-13 This includes fixes added in 20.1 update and Hotfix 100042935. This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237) to Backup Exec 20.2 (20.0.1188.1650). |
| Backup Exec 20.3 Patch Update | Backup Exec 20.3 Patch Update Released 2018-10-23 This includes fixes added in 20.2 update. This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), and Backup Exec 20.2 (20.0.1188.1650) to Backup Exec 20.3 (20.0.1188.1863). |
Backup Exec 20.3 Hotfix 100044342 * Critical Update |
Backup Exec 20.3 Hotfix 100044342 Released 2018-11-20 This update will patch Backup Exec 20.3 (20.0.1188.1863) to Backup Exec 20.3 (20.0.1188.1865) |
| Backup Exec 20.4 Patch Update | Backup Exec 20.4 Patch Update Released 2019-05-06. http://www.veritas.com/docs/100043560 This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), Backup Exec 20.2 (20.0.1188.1650), and Backup Exec 20.3 (20.0.1188.1863) to Backup Exec 20.4 (20.0.1188.2217) |
| Backup Exec 20.5 Patch Update | Backup Exec 20.5 Patch Update Release 2019-09-02. https://www.veritas.com/docs/100043577 This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), Backup Exec 20.2 (20.0.1188.1650), and Backup Exec 20.3 (20.0.1188.1863), Backup Exec 20.4 (20.0.1188.2217) to Backup Exec 20.5 (20.0.1188.2496). |
| Backup Exec 20.6 Patch Update | Backup Exec 20.6 Patch Update Release 2019-09-02. https://www.veritas.com/content/support/en_US/downloads/update.UPD898578 This update will patch Backup Exec 20.0 (20.0.1188.0), Backup Exec 20.1 (20.0.1188.1237), Backup Exec 20.2 (20.0.1188.1650), and Backup Exec 20.3 (20.0.1188.1863), Backup Exec 20.4 (20.0.1188.2217), Backup Exec 20.5 (20.0.1188.2496) to Backup Exec 20.6 (20.0.1188.2718). |
| Backup Exec 20.6 Hotfix 525537 | Backup Exec 20.6 Hotfix 525537 Released 2020-05-08 This update will patch Backup Exec 20.6 (20.0.1188.2718) to Backup Exec 20.6 (20.0.1188.2729).
|
Backup Exec 20.6 Hotfix 298543 * Critical Update |
Backup Exec 20.6 Hotfix 298543 Released 2020-12-16 This update will patch Backup Exec 20.6 (20.0.1188.2718) and Backup Exec 20.6 (20.0.1188.2729) to Backup Exec 20.6 (20.0.1188.2734) |
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Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.