Veritas NetBackup™ Add-in for Microsoft SCVMM Console Guide

Last Published:
Product(s): NetBackup (8.2)
  1. Introduction and notes
    1.  
      About the NetBackup Add-in for System Center Virtual Machine Manager (SCVMM)
    2.  
      Notes on the NetBackup Add-in for SCVMM
    3.  
      Updates to this guide for NetBackup 8.2
  2. Installing the NetBackup Add-in for SCVMM
    1.  
      Requirements for the NetBackup Add-in for SCVMM
    2.  
      Installing the NetBackup Add-in for SCVMM
    3.  
      Installation message: Add-in cannot be installed
    4.  
      Installation message regarding localized environments
    5.  
      Configuring the add-in for an external certificate
    6.  
      Reconfiguring the add-in for a NetBackup CA-signed certificate
    7.  
      Uninstalling the NetBackup Add-in for SCVMM
    8. Configuring the NetBackup Recovery Wizard
      1.  
        Creating an authentication token for the NetBackup add-in for SCVMM
      2.  
        Authorizing the NetBackup add-in to restore virtual machines
      3.  
        Adding or deleting an additional host name or IP address for an authentication token
      4.  
        Revoking an authorization token
      5.  
        Renewing an authorization token
      6.  
        Listing all current authorization tokens
  3. Recovering virtual machines
    1.  
      Notes on restoring Hyper-V virtual machines with the Recovery Wizard
    2.  
      Accessing the Recovery Wizard
    3. Restore Virtual Machine Wizard screens
      1.  
        Virtual Machine Selection screen
      2.  
        Backup Image Selection screen
      3.  
        Select Another Image screen
      4.  
        Restore Options screen
      5.  
        Review Settings screen
    4.  
      Checking the status of a recovery job
  4. Troubleshooting
    1.  
      About logging for the NetBackup Add-in for SCVMM
    2.  
      Viewing log messages for the NetBackup Add-in for SCVMM
    3.  
      Changing the logging level for the NetBackup Add-in for SCVMM
    4.  
      The pre-recovery checks in the Recovery Wizard of the NetBackup Add-in for SCVMM return out-of-date information about the VM
    5.  
      Next button in the NetBackup Add-in Recovery Wizard is enabled even though required input has not been entered
    6.  
      The NetBackup Add-in Recovery Wizard does not prompt to overwrite the VM, and the recovery fails
    7.  
      Troubleshooting master server communication failures in the NetBackup Add-in for SCVMM

The pre-recovery checks in the Recovery Wizard of the NetBackup Add-in for SCVMM return out-of-date information about the VM

When you click Recover on the Review Settings screen of the Recovery Wizard, the wizard runs pre-recovery checks to validate your selections and the recovery destination. However, if changes to the VM were recently made through Hyper-V Manager (not through SCVMM), the pre-recovery checks may encounter out-of-date information about the VM. Changes that are made through Hyper-V Manager on individual Hyper-V hosts or clusters can take up to 24 hours to be reflected in SCVMM. This delay is due to the Microsoft SCVMM refresh cycle, which the NetBackup add-in does not control.

For example: If the VM was recently deleted through the Hyper-V Manager, the deletion may not be reflected yet in SCVMM. In this case, the add-in's pre-recovery checks report that the VM still exists. The following message appears:

A virtual machine with the same identity exists on <host> and the overwrite option was not selected. Please review restore options and select overwrite to continue.

To recover the VM, go back to the wizard's Restore Options screen and select Overwrite existing virtual machine, and rerun the recovery.

Note:

In an SCVMM environment, Microsoft recommends making VM configuration changes through SCVMM (not through the Hyper-V Manager on individual hosts or clusters). Changes that are made through the SCVMM Console are reflected immediately in SCVMM. The add-in's pre-recovery checks therefore reflect the current state of the VM.