Veritas NetBackup™ Add-in for Microsoft SCVMM Console Guide

Last Published:
Product(s): NetBackup (8.2)
  1. Introduction and notes
    1.  
      About the NetBackup Add-in for System Center Virtual Machine Manager (SCVMM)
    2.  
      Notes on the NetBackup Add-in for SCVMM
    3.  
      Updates to this guide for NetBackup 8.2
  2. Installing the NetBackup Add-in for SCVMM
    1.  
      Requirements for the NetBackup Add-in for SCVMM
    2.  
      Installing the NetBackup Add-in for SCVMM
    3.  
      Installation message: Add-in cannot be installed
    4.  
      Installation message regarding localized environments
    5.  
      Configuring the add-in for an external certificate
    6.  
      Reconfiguring the add-in for a NetBackup CA-signed certificate
    7.  
      Uninstalling the NetBackup Add-in for SCVMM
    8. Configuring the NetBackup Recovery Wizard
      1.  
        Creating an authentication token for the NetBackup add-in for SCVMM
      2.  
        Authorizing the NetBackup add-in to restore virtual machines
      3.  
        Adding or deleting an additional host name or IP address for an authentication token
      4.  
        Revoking an authorization token
      5.  
        Renewing an authorization token
      6.  
        Listing all current authorization tokens
  3. Recovering virtual machines
    1.  
      Notes on restoring Hyper-V virtual machines with the Recovery Wizard
    2.  
      Accessing the Recovery Wizard
    3. Restore Virtual Machine Wizard screens
      1.  
        Virtual Machine Selection screen
      2.  
        Backup Image Selection screen
      3.  
        Select Another Image screen
      4.  
        Restore Options screen
      5.  
        Review Settings screen
    4.  
      Checking the status of a recovery job
  4. Troubleshooting
    1.  
      About logging for the NetBackup Add-in for SCVMM
    2.  
      Viewing log messages for the NetBackup Add-in for SCVMM
    3.  
      Changing the logging level for the NetBackup Add-in for SCVMM
    4.  
      The pre-recovery checks in the Recovery Wizard of the NetBackup Add-in for SCVMM return out-of-date information about the VM
    5.  
      Next button in the NetBackup Add-in Recovery Wizard is enabled even though required input has not been entered
    6.  
      The NetBackup Add-in Recovery Wizard does not prompt to overwrite the VM, and the recovery fails
    7.  
      Troubleshooting master server communication failures in the NetBackup Add-in for SCVMM

Installing the NetBackup Add-in for SCVMM

This topic describes how to obtain the installation files and install the NetBackup Add-in for SCVMM.

Table: NetBackup Add-in for SCVMM: installation requirements

Requirement

Notes

NetBackup add-in installation file

You can download the installation file NetBackup_8.2_Plugins.zip from the following location:

https://my.veritas.com/

SCVMM console host

Download the installation .zip file to the SCVMM console host, or to a different Windows host.

Note:

The Windows host must have network connectivity to the SCVMM server.

SCVMM server(s) and their credentials

When the add-in is installed, it runs in the SCVMM console.

The following are required to complete the add-in installation:

  • Host name or IP address of each SCVMM server.

  • User name and password of each SCVMM server.

  • Port number for each SCVMM server (default is 443).

Additional user access

Additional user access may be needed in the following situation:

  • User Account Control is enabled on the SCVMM console host.

  • The user who installs the add-in is not the user who installed the System Center.

See Installation message: Add-in cannot be installed.

To install the NetBackup Add-in for SCVMM

  1. On the MyVeritas website, log on with your MyVeritas account:

    https://my.veritas.com/

    For logon assistance, see your account Administrator, or contact Veritas:

    Veritas Support

    Email: CustomerCare@veritas.com

  2. Click Licensing on the MyVeritas menu bar.

    The Veritas Entitlement Management System (VEMS) appears.

  3. Click Entitlements, then click More Options.
  4. In the Product Name field, enter NetBackup and click Apply Filters.

    Your NetBackup product entitlements appear in the list.

  5. For one of the NetBackup products in the list, click the Download Product icon under Actions.

    A list of NetBackup product versions appears.

  6. For one of the NetBackup products, click the Download Product icon again.
  7. Select the NetBackup_8.2_Plugins.zip file and download the file to the SCVMM console host.

    For assistance with the Veritas Entitlement Management System, see the following article:

    Veritas Entitlement Management User's Guide

  8. Unzip the downloaded NetBackup_8.2_Plugins.zip file and locate the VRTSNBUAddIn.zip file.

    The path to the VRTSNBUAddIn.zip file is the following:

    \NB_8.2_Plugins\NBscvmmAddIn\NetBackup_scvmmAddIn_Win\VRTSNBUAddIn.zip

    Note:

    Do not unzip the VRTSNBUAddIn.zip file. That zip file is needed for installation of the add-in.

    Zip files for other NetBackup plug-ins are also included in the downloaded NetBackup_8.2_Plugins.zip file. Those files are not required for the NetBackup Add-in for SCVMM.

  9. Launch the SCVMM console and connect to the SCVMM server.

    You need the server's host name or IP address, and its logon credentials.

  10. In the SCVMM console, open the Settings workspace, then click the Import Console Add-in option in the SCVMM ribbon.

    The Import Console Add-in Wizard appears.

  11. In the Select an Add-in screen, click Browse and browse for the VRTSNBUAddIn.zip file.

    Several warnings appear. These warnings can be safely ignored.

  12. Click Continue installing this add-in anyway.

    If the Import Console Add-in Wizard states "The Add-in cannot be installed," you may need additional user access.

    See Installation message: Add-in cannot be installed.

    When you have the required user access, browse for the NetBackup add-in file again (step 11) and continue this installation procedure.

  13. On the Summary screen, click Finish.

    If the NetBackup add-in is installed on a Windows host that has a non-English system locale, SCVMM may issue a message when the installation completes.

    See Installation message regarding localized environments.

    The imported add-in appears in the Jobs window of the SCVMM console, and in the Settings workspace under Console Add-ins.

  14. If you had logged into the SCVMM console with your own credentials, restart the SCVMM console when prompted.

    Note:

    If you selected the Use current Microsoft Windows session identity option, a restart is not required.

    Note:

    To use the NetBackup add-in, you must log on to the SCVMM console with the Administrator role. If you log on to SCVMM with a different role, the add-in functionality is disabled.

    Note:

    The first time you use the NetBackup add-in, an End User License Agreement (EULA) appears. To use the add-in, you must accept the EULA.

  15. If the NetBackup master server uses an external certificate, see the following topic:

    See Configuring the add-in for an external certificate.