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NetBackup™ 故障排除指南
Last Published:
2025-04-24
Product(s):
NetBackup (11.0)
- 介绍
- 故障排除过程
- 关于故障排除过程
- 对 NetBackup 问题进行故障排除
- 对安装问题进行故障排除
- 对配置问题进行故障排除
- 设备配置问题解决方法
- 测试主服务器和客户端
- 测试介质服务器和客户端
- 解决与 UNIX 客户端相关的网络通信问题
- 解决与 Windows 客户端相关的网络通信问题
- vnetd 代理连接故障排除
- 安全证书吊销故障排除
- 关于网络和主机名故障排除
- 验证 NetBackup 中的主机名和服务条目
- 关于 bpclntcmd 实用程序
- 使用主机属性访问配置设置
- 解决磁盘已满的问题
- 冻结的介质故障排除注意事项
- 对 NetBackup Web 服务问题进行故障排除
- 对 NetBackup Web 服务器证书问题进行故障排除
- 解决 PBX 问题
- 远程主机验证问题故障排除
- 自动映像复制故障排除
- 对网络接口卡性能进行故障排除
- 关于 bp.conf 文件中的 SERVER 条目
- 关于存储单元不可用的问题
- 解决 Windows 上的 NetBackup 管理操作失败
- 在 UNIX 计算机上解析 NetBackup 管理控制台中显示的乱码文本
- 对 NetBackup Web UI 和 NetBackup 管理控制台中的错误消息进行故障排除
- “NetBackup 管理控制台”需要有额外的磁盘空间来存储日志和临时文件
- 在配置外部 CA 后,无法登录 NetBackup 管理控制台
- 基于文件的外部证书问题故障排除
- 对外部证书配置问题进行故障排除
- Windows 证书存储库问题故障排除
- 备份失败故障排除
- 对 NAT 客户端或 NAT 服务器的备份失败问题进行故障排除
- 对 NetBackup Messaging Broker(或 nbmqbroker)服务问题进行故障排除
- 对 Windows 系统的电子邮件通知问题进行故障排除
- 对 KMS 配置问题进行故障排除
- 对由于密钥较大而导致的 NetBackup CA 迁移启动问题进行故障排除
- 对非特权用户(服务用户)帐户的相关问题进行故障排除
- 对 auth.conf 文件中的组名称格式问题进行故障排除
- VxUpdate 软件包添加过程故障排除
- 对 FIPS 模式问题进行故障排除
- 对恶意软件扫描问题进行故障排除
- 对启用传输中数据加密的 NetBackup 作业相关问题进行故障排除
- 对非结构化数据即时访问问题进行故障排除
- 对多重身份验证问题进行故障排除
- 对多人授权问题进行故障排除
- 对与 NetBackup 横向扩展关系数据库的连接进行故障排除
- 对私钥加密问题进行故障排除
- 对安全配置风险功能问题进行故障排除
- 对基于风险引擎的异常检测选项问题进行故障排除
- 使用 NetBackup 实用程序
- 灾难恢复
- 关于灾难恢复
- 推荐的备份方法
- 有关灾难恢复的要求和注意事项
- 灾难恢复软件包
- 关于灾难恢复设置
- 关于适用于 UNIX 和 Linux 的磁盘恢复过程
- 关于 UNIX 和 Linux 上的群集 NetBackup 服务器恢复
- 关于适用于 Windows 的磁盘恢复过程
- 关于 Windows 上的群集 NetBackup 服务器恢复
- 灾难恢复安装后在群集主服务器上生成证书
- 关于 DR_PKG_MARKER_FILE 环境变量
- 在 Windows 上还原灾难恢复软件包
- 在 Linux 上还原灾难恢复软件包
- NetBackup 目录库的恢复选项
- 恢复 NetBackup 目录库或 NetBackup 目录库映像文件的前提条件
- 关于在 Windows 计算机上执行 NetBackup 目录库恢复
- 关于从磁盘设备执行 NetBackup 目录库恢复
- 关于 NetBackup 目录库恢复和符号链接
- NetBackup 灾难恢复电子邮件示例
- 关于恢复整个 NetBackup 目录库
- 关于恢复 NetBackup 目录库映像文件
- 关于恢复 NetBackup 数据库
- 在配置 NetBackup Access Control 时恢复 NetBackup 目录库
- 从目录库备份的非主副本恢复 NetBackup 目录库
- 不使用灾难恢复文件恢复 NetBackup 目录库
- 从命令行恢复 NetBackup 用户控制的联机目录库备份
- 从 NetBackup 联机目录库备份还原文件
- 取消冻结 NetBackup 联机目录库恢复介质
- 在目录库恢复期间出现退出状态 5988 时要执行的步骤
NetBackup 灾难恢复电子邮件示例
在完成目录库备份后,目录库备份策略可发送灾害恢复电子邮件。要配置目录库备份策略,请参见 NetBackup 管理指南,第 I 卷。
以下是成功备份目录库后的灾难恢复电子邮件示例:
From: NetBackup@example.com
Sent: Tuesday, June 13, 2023 04:42
To: NetBackup Administrator
Subject: NetBackup Catalog Backup successful on host
primary.example.com status 0
Attachments: cat_1686692545_FULL.drpkg
Server
primary.example.com
NetBackup Version
10.3
Date
6/13/2023 04:42:20 PM
Policy
cat
Catalog Backup Status
the requested operation was successfully completed (status 0).
DR image file: /usr/openv/cat_1686692545_FULL
To ensure that the NetBackup catalog data is protected through
Tue 13 Jun 2023 04:42:20 PM CDT, retain a copy of each attached file, and
the media or files listed below:
Catalog Recovery Media
Media Server Disk Image Path Image File Required
* media-server.example.com @aaaab cat_1686692540_FULL
* media-server.example.com @aaaab cat_1686692545_FULL
* media-server.example.com @aaaab cat_1686692545_FULL
DR file written to
/usr/openv/cat_1686692545_FULL
DR Package file written to
/usr/openv/cat_1686692545_FULL.drpkg
The CA configuration at the time of catalog backup is as follows:
The primary server primary.example.com is configured to use NetBackup certificates.
ECA_CRL_PATH_SYNC_HOURS = 1
ECA_CRL_REFRESH_HOURS = 24
ECA_CRL_CHECK = LEAF
The primary server is configured to use service account: root
The primary server is configured to run with FIPS mode set to: DISABLE
* - Primary Media
Catalog Recovery Procedure for the Loss of an Entire Catalog
You should create a detailed disaster recovery plan to follow should it become
necessary to restore your organization's data in the event of a disaster. A
checklist of required tasks can be a tremendous tool in assisting associates in
triage. For example, after the facility is safe for data to be restored, the
power and data infrastructure need to be verified. When these tasks are
completed, the following scenarios will help to quickly restore the NetBackup
environment, and in turn, restore applications and data.
Disaster Recovery Procedure using the DR Package file and DR Image File
In the event of a catastrophic failure, use the following procedure to rebuild
the previous NetBackup environment.
Important Notes:
- If new hardware is required, make sure that the devices contain drives
capable of reading the media and that the drive controllers are capable of
mounting the drives.
- Keep the passphrase associated with the DR Package file handy. This
passphrase is set before the catalog backup policy configuration using the
NetBackup web UI or the nbseccmd command.
- If the catalog backup is encrypted using keys from an External KMS, configure
the External KMS in NetBackup after the installation completes and before
starting recovery. See the NetBackup Security and Encryption Guide for
information on how to configure an external KMS.
http://www.veritas.com/docs/DOC5332
- If this catalog backup is encrypted using a keys from the NetBackup KMS,
configure the NetBackup KMS and restore the required keys after the installation
completes and before starting recovery. See the NetBackup Security and
Encryption Guide for information on how to backup and restore keys from the
NetBackup KMS. http://www.veritas.com/docs/DOC5332
1. Install NetBackup.
a. The installation procedure prompts you to confirm if this is a DR
scenario.
i. On the UNIX installer, you can see a prompt as "Are you currently
performing a disaster recovery of a primary server? [y,n] (y)".
Select "y"
ii. On the Windows installer click the "Disaster Recovery Primary
Server" button.
b. The installation procedure prompts you for the primary server’s DR
Package
(refer to the /usr/openv/cat_1686692545_FULL.drpkg mentioned earlier).
Make sure that the primary server can access the attached DR package
file.
c. Type the passphrase associated with the DR Package,
when prompted.
i. The installer validates the DR package using the passphrase.
ii. In case of errors in validation, the installer aborts the
operation. To work around the issue, refer to the following
article: http://www.veritas.com/docs/100033743
iii. If the external CA-signed certificates could not be backed up,
configure the certificates on the host.
Refer to the following article:
http://www.veritas.com/docs/100044249
2. Configure the devices necessary to read the media listed above.
3. Inventory the media.
4. Make sure that the primary server can access the attached DR image file.
5. Start the NetBackup Recovery Wizard from the NetBackup web UI. Or, start
the wizard from a command line by entering bprecover -wizard.
Disaster Recovery Procedure without the DR Image File
NOTE: ONLY ATTEMPT THIS AS A LAST RESORT
If you do not have the attachment included with this email, use the following
instructions to recover your catalog. (If using OpenStorage disk pools, refer
to the Shared Storage Guide to configure the disk pools instead of step 2 and
3 below ):
1. Install NetBackup.
2. Run:
Configure certificates for the media server that is associated with this
catalog recovery by running the below commands on that host:
nbcertcmd -getCACertificate
nbcertcmd -getCertificate -force
3. Configure the devices necessary to read the media listed above.
4. Inventory the media.
5. Run
To recover from copy 1:
bpimport -create_db_info [-server name] -id /
6. Run:
cat_export -client client1.example.com
7. Go to the following directory to find the DR image file
cat_backup_1686692545_FULL:
/usr/openv/netbackup/db.export/images/primary.example.com/1686000000
8. Open cat_backup_1686692545_FULL file and find the BACKUP_ID
(for example: primary.example.com_1686692545).
9. Run:
bpimport [-server name] -backupid primary.example.com_1686692545
10. Run:
bprestore -T -w [-L progress_log] -C primary.example.com -t 35
-p cat_backup -X -s 1686692545 -e 1686692545 /
11. Run the NetBackup web UI to restore the remaining image database
if the DR image is a result of an incremental backup.
12. To recover the NetBackup relational database, run:
bprecover -r -nbdb
13. Stop and start NetBackup.
14. Run:
Re-configure the certificates on the primary server and the media server,
because the database is restored to a previous point in time.
Run the following set of commands on the primary server:
nbcertcmd -getCACertificate -force
nbcertcmd -createToken -reissue -host <primary/media>
name <>
nbcertcmd -getCertificate -token <> -force
Run the following set of commands on the media server that is
associated with this catalog recovery:
nbcertcmd -getCACertificate -force
nbcertcmd -getCertificate -force
15. Configure the devices if any device has changed since the last
backup.
16. To make sure the volume information is updated, inventory the
media to update the NetBackup database.