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NetBackup™ 故障排除指南
Last Published:
2025-04-24
Product(s):
NetBackup (11.0)
- 介绍
- 故障排除过程
- 关于故障排除过程
- 对 NetBackup 问题进行故障排除
- 对安装问题进行故障排除
- 对配置问题进行故障排除
- 设备配置问题解决方法
- 测试主服务器和客户端
- 测试介质服务器和客户端
- 解决与 UNIX 客户端相关的网络通信问题
- 解决与 Windows 客户端相关的网络通信问题
- vnetd 代理连接故障排除
- 安全证书吊销故障排除
- 关于网络和主机名故障排除
- 验证 NetBackup 中的主机名和服务条目
- 关于 bpclntcmd 实用程序
- 使用主机属性访问配置设置
- 解决磁盘已满的问题
- 冻结的介质故障排除注意事项
- 对 NetBackup Web 服务问题进行故障排除
- 对 NetBackup Web 服务器证书问题进行故障排除
- 解决 PBX 问题
- 远程主机验证问题故障排除
- 自动映像复制故障排除
- 对网络接口卡性能进行故障排除
- 关于 bp.conf 文件中的 SERVER 条目
- 关于存储单元不可用的问题
- 解决 Windows 上的 NetBackup 管理操作失败
- 在 UNIX 计算机上解析 NetBackup 管理控制台中显示的乱码文本
- 对 NetBackup Web UI 和 NetBackup 管理控制台中的错误消息进行故障排除
- “NetBackup 管理控制台”需要有额外的磁盘空间来存储日志和临时文件
- 在配置外部 CA 后，无法登录 NetBackup 管理控制台
- 基于文件的外部证书问题故障排除
- 对外部证书配置问题进行故障排除
- Windows 证书存储库问题故障排除
- 备份失败故障排除
- 对 NAT 客户端或 NAT 服务器的备份失败问题进行故障排除
- 对 NetBackup Messaging Broker（或 nbmqbroker）服务问题进行故障排除
- 对 Windows 系统的电子邮件通知问题进行故障排除
- 对 KMS 配置问题进行故障排除
- 对由于密钥较大而导致的 NetBackup CA 迁移启动问题进行故障排除
- 对非特权用户（服务用户）帐户的相关问题进行故障排除
- 对 auth.conf 文件中的组名称格式问题进行故障排除
- VxUpdate 软件包添加过程故障排除
- 对 FIPS 模式问题进行故障排除
- 对恶意软件扫描问题进行故障排除
- 对启用传输中数据加密的 NetBackup 作业相关问题进行故障排除
- 对非结构化数据即时访问问题进行故障排除
- 对多重身份验证问题进行故障排除
- 对多人授权问题进行故障排除
- 对与 NetBackup 横向扩展关系数据库的连接进行故障排除
- 对私钥加密问题进行故障排除
- 对安全配置风险功能问题进行故障排除
- 对基于风险引擎的异常检测选项问题进行故障排除
- 使用 NetBackup 实用程序
- 灾难恢复
- 关于灾难恢复
- 推荐的备份方法
- 有关灾难恢复的要求和注意事项
- 灾难恢复软件包
- 关于灾难恢复设置
- 关于适用于 UNIX 和 Linux 的磁盘恢复过程
- 关于 UNIX 和 Linux 上的群集 NetBackup 服务器恢复
- 关于适用于 Windows 的磁盘恢复过程
- 关于 Windows 上的群集 NetBackup 服务器恢复
- 灾难恢复安装后在群集主服务器上生成证书
- 关于 DR_PKG_MARKER_FILE 环境变量
- 在 Windows 上还原灾难恢复软件包
- 在 Linux 上还原灾难恢复软件包
- NetBackup 目录库的恢复选项
- 恢复 NetBackup 目录库或 NetBackup 目录库映像文件的前提条件
- 关于在 Windows 计算机上执行 NetBackup 目录库恢复
- 关于从磁盘设备执行 NetBackup 目录库恢复
- 关于 NetBackup 目录库恢复和符号链接
- NetBackup 灾难恢复电子邮件示例
- 关于恢复整个 NetBackup 目录库
- 关于恢复 NetBackup 目录库映像文件
- 关于恢复 NetBackup 数据库
- 在配置 NetBackup Access Control 时恢复 NetBackup 目录库
- 从目录库备份的非主副本恢复 NetBackup 目录库
- 不使用灾难恢复文件恢复 NetBackup 目录库
- 从命令行恢复 NetBackup 用户控制的联机目录库备份
- 从 NetBackup 联机目录库备份还原文件
- 取消冻结 NetBackup 联机目录库恢复介质
- 在目录库恢复期间出现退出状态 5988 时要执行的步骤
NBCC 进度显示的示例
默认情况下，NetBackup 一致性检查实用程序 (NBCC) 在标准输出上以数值显示它的进度。输出文件的名称为 nbcc-info.txt。
为简明起见，对 NBCC 输出的以下示例进行了编辑：
1.0 Gathering initial NBCC information
1.1 Obtaining initial NetBackup configuration information
NBCC is being run on NetBackup master server
server1
NBCC version 8.1 Gather mode = full
NBCC command line = C:\Veritas\NetBackup\bin\support\NBCC.exe -nozip
OS name = MSWin32
OS version = Microsoft Windows [Version 6.1.7601]
NetBackup Install path = C:\Program Files\Veritas\
> dir output\nbcc\server1_NBCC_20130227_091747 2>&1
Parsed output for "bytes free"
5 Dir(s) 862,367,666,176 bytes free
2.0 Gathering required NetBackup configuration information
2.1 Determining the date format to use with NetBackup commands...
Using the date format /mm/dd/yyyy
2.2 Building EMM host configuration information...
Detected the EMM Server hostname
lidabl11
Detected the EMM master server hostname
lidabl11
Detected the EMM Virtual Machine entry
pambl11vm3
Detected the EMM NDMP Host entry
fas3240a
...
2.3 Obtaining EMM server aliases...
EMM aliases for detected EMM Server
server1
lidabl11.acme.com
EMM aliases for detected master server
server1
lidabl11.acme.com
EMM aliases for detected media server
server4
...
2.4 Obtaining Storage Server information...
Detected FalconStor OST direct copy to tape Storage Server
falconstorvtl5
2.5 Building NetBackup storage unit list...
Detected Storage Unit for NetBackup for NDMP media server
reabl3
and NDMP Host
falconstorvtl5
Detected disk media storage unit host
lidabl11
Detected Disk Pool
lidabl11_pdde_pool
...
2.6 Obtaining Disk Pool information...
Detected Disk Pool
lidabl11_pdde_pool
host
lidabl11
Detected Disk Pool lidabl11_pdde_pool member
lidabl11
...
2.7 Obtaining tpconfig Storage credential information...
Detected the master server hostname
lidabl11
and associated Storage server hostname
lidabl11
...
2.8 Obtaining tpconfig NDMP configuration information...
Detected the EMM NDMP Host hostname
fas3240a
Detected the EMM NDMP Host hostname
fas3240b
...
2.9 Analyzing EMM master and/or media servers and configured
Storage Units...
The following EMM server entries do not have configured
Storage Units or Disk Pools:
Media server - lidabl14
2.10 Obtaining NetBackup unrestricted media sharing status...
Configuration state = NO
2.11 Obtaining NetBackup Media Server Groups...
No Server Groups configured
2.12 Building NetBackup retention level list...
3.0 Obtaining NetBackup version from media servers
lidabl11...
lidabl14...
reabl3...
virtualization5400a...
...
3.1 Gathering required NetBackup catalog information
Start time = 2013-02-27 09:41:07
3.2 Gathering NetBackup EMM conflict table list
Found 0 EMM conflict records
3.3 Gathering list of all tapes associated with any Active Jobs
Building NetBackup bpdbjobs list
3.4 Gathering all TryLog file names from the
C:\Program Files\netbackup\db\jobs\trylogs
directory
Found 10 TryLogs for 10 active jobs.
TryLogs found for all Active Jobs
3.5 Building NetBackup Image database contents list
Reading Image number 1000
Reading Image number 2000
Reading Image number 3000
Reading Image number 4000
Found 4014 images in the Image database
3.6 Building EMM database Media and Device configuration
attribute lists
Obtaining the EMM database Media attribute list for disk
virtual server
lidabl11 ...
There were 0 bpmedialist records detected for media server
lidabl11
Getting device configuration data from server
lidabl11 ...
...
3.7 Building EMM database Unrestricted Sharing Media attribute lists
Found 0 Unrestricted Sharing media records in the EMM database
3.8 Building the EMM database Volume attribute list...
Getting the EMM database Volume attributes from EMM server
mlbnbu ...
Found 43 Volume attribute records in the EMM database
3.9 Building NetBackup volume pool configuration list
EMM Server lidabl11
3.10 Building NetBackup scratch pool configuration list
EMM Server lidabl11
3.11 Gathering NetBackup EMM merge table list
Found 0 EMM merge table records
Summary of gathered NetBackup catalog information
End time = 2013-02-27 09:44:16
Number of Images gathered = 4014
Number of database corrupt images gathered = 0
Number of EMM database Media attribute records gathered = 38
Number of EMM database Volume attribute records gathered = 43
Catalog data gathering took 189 seconds to complete
dir results for created NBCC files:
02/27/2013 09:42 AM 8 nbcc-active-tapes
02/27/2013 09:42 AM 752,698 nbcc-bpdbjobs-most_columns
07/07/2011 09:43 AM 2,211,811 nbcc-bpimagelist-l
...
4.0 Verifying required catalog components were gathered
5.0 Beginning NetBackup catalog consistency check
Start time = 2013-02-27 09:44:18
5.1 There were no tape media involved in active NetBackup jobs
5.3 Processing EMM database Volume attribute records, pass 1 (of 2),
4 records to be processed
Processed 4 EMM database Volume attribute records.
5.4 Checking for duplicate EMM server host names in Volume
attribute data
5.5 Processing Image DB, pass 1 (of 2),
3751 images to be processed
3751 images processed on pass 1
There were 0 images with at least one copy on hold detected.
5.6 Processing EMM database Media attribute records, pass 1 (of 3),
2 records to be processed
Processed 2 EMM database Media attribute records.
There were 0 tape media detected that are on hold.
5.8 Check for duplicate media server names in the EMM database
Media attribute data
5.9 Processing EMM database Media attribute records, pass 2 (of 3),
2 records to be processed
5.10 Processing Image DB, pass 2 (of 2),
3751 images to be processed
CONSISTENCY_ERROR Oper_7_1
5.11 NetBackup catalog consistency check completed
End time = 2013-02-27 09:19:25
5.12 Checking for the latest NBCCR repair output directory
C:\Program Files\Veritas\netbackup\bin\support\output\nbccr
No repair file output directory detected.
Summary of NBCC EMM Server processing
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+ Primary hostname: +
+ lidabl11 +
+ Alias hostnames: +
+ lidabl11 +
+ Sources: +
+ nbemmcmd vmoprcmd +
+ EMM Server = yes +
+ EMM NetBackup version = 8.1 +
+ NBCC NetBackup version = 8.1 +
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Summary of NBCC Master server processing
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+ Primary hostname: +
+ lidabl11 +
+ Alias hostnames: +
+ lidabl11 +
+ Sources: +
+ nbemmcmd bpstulist nbdevquery bpgetconfig +
+ Master server = yes +
+ EMM NetBackup version = 8.1.0.0 +
+ NBCC NetBackup version = 8.1 +
+ Tape STU detected = no - Disk STU detected = yes +
+ Disk Pool Host = yes +
+ Associated Storage servers: +
+ lidabl11 lidaclvm1 +
+ EMM tape media record extract attempted = yes +
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Summary of NBCC Media server processing
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+ Primary hostname: +
+ lidabl14 +
+ Alias hostnames: +
+ lidabl14.acme.com +
+ Sources: +
+ nbemmcmd bpgetconfig +
+ Media server = yes +
+ EMM NetBackup version = 8.1.0.0 +
+ NBCC NetBackup version = 8.1 +
+ Tape STU detected = no - Disk STU detected = no +
+ EMM tape media record extract attempted = yes +
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
...
***NBCC DETECTED A NetBackup CATALOG INCONSISTENCY!***
Report complete, closing the
.\output\nbcc\lidabl11_NBCC_20130227_094057\nbcc-info.txt
output file.以下指南中提供了 NBCC 选项的完整描述：《NetBackup 命令参考指南》。