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Arctera™ Management Console Help
- Getting started
- About Arctera Management Console
- Prerequisites for using Arctera Management Console
- Arctera Management Console web browser support
- What's new in this release
- Signing in to Arctera Management Console
- Signing out from Arctera Management Console
- Resetting a forgotten password
- Changing your profile password
- Archive Overview
- Working with Dashboard
- Managing Configurations
- About the Configuration page
- Viewing provisioned services
- Selecting options to provision and manage user accounts
- About Provisioning
- CloudLink Sync Summary
- About Managed Tags
- About Account Management
- Searching for archive accounts
- Using search filters
- Creating an archive account
- Viewing and editing the archive account details
- About the Account Details page
- Editing an archive account
- Deleting an archive account
- Deploying users
- Enabling services for existing archive accounts
- Configuring the Manage Your Own Keys (MYOK) Feature
- Removing user access
- Disabling bulk user accounts
- Editing Personal Archive Mobile Web Access permission for existing archive accounts
- Unlocking an archive account
- Exporting archive account information
- Editing contact details of a system administrator
- Managing InsightBooks permissions
- Managing Archive Collectors
- About Archive Collectors
- Adding new archive collectors
- Updating configuration of existing archive collectors
- Stopping or restarting import job of archive collectors
- Viewing the latest status of Archive Collectors
- Cloning archive collectors
- Deleting an existing archive collector
- Deleting a history of archive collectors
- About Exchange Online Archiving
- Setting up modern authentication in Azure AD for Exchange Online sync
- Configuring Exchange Online sync
- About Exchange Online folder synchronization
- Prerequisite for migrating Exchange Online Users configured with Folder Sync to Exchange Online Folder Synchronization
- Configuring Exchange Online folder synchronization
- Configuring Microsoft Azure Active Directory Group synchronization
- About Bloomberg Archiving
- About Google Chat Archiving
- About Google Provisioning Archiving
- About Google Collection Archiving
- About ChatGPT conversation data Archiving
- About Google Messages Archiving
- About SCIM Archiving
- About Import Collector
- About Arctera Capture Services Archiving
- About Microsoft Teams (Audio Video) Archiving
- About Audio-Video Archiving
- About Audio-Video Archiving using NTR-X Collectors
- About Dubber Speik SMS Archiving
- About Dubber Speik Recordings Archiving
- About Text-Delimited Archiving
- About XSLT-XML Archiving
- About JSON Archiving
- About EML Archiving
- About iMessage Archiving
- About LinkedIn Archiving
- About Signal Archiving
- About Verint Archiving
- About WeChat Archiving
- About WhatsApp Archiving
- About Cloud9 Archiving
- About Verba Archiving
- About Copilot Archiving
- About Zoom Phone Archiving
- Managing Roles and Permissions
- Managing Policies
- About Policy Management
- Configuring archive options
- Enabling and disabling account archiving
- Configuring the InsightAI feature
- Configuring an advanced password policy
- Configuring trusted networks for Arctera Unified Platform Archiving access
- Managing Custom Headers
- Managing Discard Rules
- Managing Index Exclusion
- Managing Authentication
- Configuring the Arctera Unified Platform Archiving authentication service
- Enabling the Authentication Settings permission for the Policy Manager role
- Assigning the Policy Manager role to an administrator
- Selecting an authentication method
- Uploading a -signing certificate
- Validating the Identity Provider URL
- Activating single sign-on
- Managing Retention Policies
- About Retention Management
- Supported retention scenarios for WORM and non-WORM Insight Archiving customers
- Configuring the default retention period
- Creating a retention policy
- Editing a retention policy
- Deleting a retention policy
- Associating a retention policy with a policy target
- Disassociating a retention policy from a policy target
- Enabling and disabling the storage expiry setting
- Viewing the storage expiry status table
- Managing Email Continuity Services
- About Email Continuity
- Email Continuity prerequisites
- Configuring Email Continuity
- Provisioning the Email Continuity service for your mail servers
- Adding the Email Continuity IP ranges to your firewall and mail server allowlists
- Updating your email security provider routing configuration
- Testing the Email Continuity configuration
- Managing Email Continuity
- Email Continuity FAQ
- Managing Reports and Notifications
- Classification
- Managing Data Import
- AD FS Configuration Guide
Assigning the reviewer role and privileges to Active Directory groups
To assign the reviewer role and privileges to the Active Directory group
- In the left navigation pane, select Role Management > Assign Active Directory group.
The application displays a list of available Active Directory groups synchronized from identity sources such as SCIM and Microsoft 365. To view the members of a group, click the Download icon next to the required group name. The downloaded file contains the names of all users who are members of the selected Active Directory group.
- Search for the Active Directory group to which you want to assign the reviewer role.
The Role Change page appears. To search for the required Active Directory group, you can use any of the following methods. The filtered options appears automatically.
Quick search: Enter the user name or email of the group in the search field, and click the Search icon.
Advanced search: In the corresponding fields, enter the email, name, or role, and click Apply.
Role-based search: Select a role in the Roles section.
- Select the user account.
Note: If the selected Active Directory group has no assigned roles, the Roledrop-down on the Role Change page displays None by default.
- In the Role drop-down, select Reviewer.
When you view the list, Active Directory groups are displayed with their assigned roles. The Role column displays Reviewer when the reviewer role is assigned; otherwise, it is blank. Refer to the sample image below.
- The Privilege field displays the following options:
Monitor All Accounts
Select this option to allow the Active Directory group to view archived messages for all archive accounts. When this option is selected, there is no need to complete the steps in the Accounts to Monitor section.
Clear this option to allow the selected Active Directory group to view archived messages for specific archive accounts. When this option is not selected, the Accounts to Monitor section is displayed, allowing archive accounts and Active Directory groups to be added, removed, and imported.
Click Add/Remove Monitored Accounts to add new accounts for monitoring.
If you want to import monitored accounts, click Import. See Importing multiple user accounts for monitoring.
eDiscovery Reviewer
By default, this option is selected to allow the Active Directory group to access Arctera eDiscovery.
The eDiscovery Reviewer privileges section lists privileges that vary by case level. As an administrator, you can assign these privileges to the eDiscovery Reviewers to perform various actions while reviewing the cases.
Disable Preview Emails
Select this option to prevent the reviewer from previewing emails from other archive accounts.
Case Creation
Select this option to allow the reviewer to create cases in Arctera eDiscovery.
- On the Role Change page, click Save.
After you save the changes made to the selected Active Directory group, they are updated in the application and can be verified as follows:
Application-level changes
a. In the left navigation pane, select Reports and Notifications > Logs.
b. On the Activity Log page, specify the time period, Detail Substring, or a user name as available.
c. From the Event drop-down list, select Role changed option. Click Searchto view the log as shown in the sample image below.
Account-level changes
a. In the left navigation pane, select Role Management >Assign Accounts. A list of archive accounts appears.
b. Search for the required archive account. Use any of the following methods:
Expand the Advanced Search section, specify the input, and clickApply
Expand the Roles section, click on the required role.
In the Search field, enter the username or email of the archive account and click the Search icon.
Refer to the Effective Role and Role column values for the required archive account to verify the role changes.
Click the question mark (?) icon (if appears) in the Effective Role column to view how the effective role is determined based on Active Directory group membership. The highest role becomes the effective role. The details appear as shown in the sample image below.