Important Update: Cohesity Products Documentation
All Cohesity product documentation are now managed via the Cohesity Docs Portal: https://docs.cohesity.com/HomePage/Content/home.htm. Some documentation available here may not reflect the latest information or may no longer be accessible.
Arctera™ Management Console Help
- Getting started
- About Arctera Management Console
- Prerequisites for using Arctera Management Console
- Arctera Management Console web browser support
- What's new in this release
- Signing in to Arctera Management Console
- Signing out from Arctera Management Console
- Resetting a forgotten password
- Changing your profile password
- Archive Overview
- Working with Dashboard
- Managing Configurations
- About the Configuration page
- Viewing provisioned services
- Selecting options to provision and manage user accounts
- About Provisioning
- CloudLink Sync Summary
- About Managed Tags
- About Account Management
- Searching for archive accounts
- Using search filters
- Creating an archive account
- Viewing and editing the archive account details
- About the Account Details page
- Editing an archive account
- Deleting an archive account
- Deploying users
- Enabling services for existing archive accounts
- Configuring the Manage Your Own Keys (MYOK) Feature
- Removing user access
- Disabling bulk user accounts
- Editing Personal Archive Mobile Web Access permission for existing archive accounts
- Unlocking an archive account
- Exporting archive account information
- Editing contact details of a system administrator
- Managing InsightBooks permissions
- Managing Archive Collectors
- About Archive Collectors
- Adding new archive collectors
- Updating configuration of existing archive collectors
- Stopping or restarting import job of archive collectors
- Viewing the latest status of Archive Collectors
- Cloning archive collectors
- Deleting an existing archive collector
- Deleting a history of archive collectors
- About Exchange Online Archiving
- Setting up modern authentication in Azure AD for Exchange Online sync
- Configuring Exchange Online sync
- About Exchange Online folder synchronization
- Prerequisite for migrating Exchange Online Users configured with Folder Sync to Exchange Online Folder Synchronization
- Configuring Exchange Online folder synchronization
- Configuring Microsoft Azure Active Directory Group synchronization
- About Bloomberg Archiving
- About Google Chat Archiving
- About Google Provisioning Archiving
- About Google Collection Archiving
- About ChatGPT conversation data Archiving
- About Google Messages Archiving
- About SCIM Archiving
- About Import Collector
- About Arctera Capture Services Archiving
- About Microsoft Teams (Audio Video) Archiving
- About Audio-Video Archiving
- About Audio-Video Archiving using NTR-X Collectors
- About Dubber Speik SMS Archiving
- About Dubber Speik Recordings Archiving
- About Text-Delimited Archiving
- About XSLT-XML Archiving
- About JSON Archiving
- About EML Archiving
- About iMessage Archiving
- About LinkedIn Archiving
- About Signal Archiving
- About Verint Archiving
- About WeChat Archiving
- About WhatsApp Archiving
- About Cloud9 Archiving
- About Verba Archiving
- About Copilot Archiving
- About Zoom Phone Archiving
- Managing Roles and Permissions
- Managing Policies
- About Policy Management
- Configuring archive options
- Enabling and disabling account archiving
- Configuring the InsightAI feature
- Configuring an advanced password policy
- Configuring trusted networks for Arctera Unified Platform access
- Managing Custom Headers
- Managing Discard Rules
- Managing Index Exclusion
- Managing Authentication
- Configuring the Arctera Unified Platform authentication service
- Enabling the Authentication Settings permission for the Policy Manager role
- Assigning the Policy Manager role to an administrator
- Selecting an authentication method
- Uploading a -signing certificate
- Validating the Identity Provider URL
- Activating single sign-on
- Managing Retention Policies
- About Retention Management
- Supported retention scenarios for WORM and non-WORM Arctera Unified Platform customers
- Configuring the default retention period
- Creating a retention policy
- Editing a retention policy
- Deleting a retention policy
- Associating a retention policy with a policy target
- Disassociating a retention policy from a policy target
- Enabling and disabling the storage expiry setting
- Viewing the storage expiry status table
- Managing Email Continuity Services
- About Email Continuity
- Email Continuity prerequisites
- Configuring Email Continuity
- Provisioning the Email Continuity service for your mail servers
- Adding the Email Continuity IP ranges to your firewall and mail server allowlists
- Updating your email security provider routing configuration
- Testing the Email Continuity configuration
- Managing Email Continuity
- Email Continuity FAQ
- Managing Reports and Notifications
- Classification
- Managing Data Import
- AD FS Configuration Guide
About Arctera Capture Services Archiving
The existing Arctera Capture customers can now use Arctera Unified Platform to enable Arctera Capture primary and secondary services, and configure archive collectors accordingly.
The customers who are enabled for only the Arctera Capture primary service get lesser administration options when they login to the Arctera Management Console .
Under , they can create new users (who will be Administrators by default) and update the administrator contact details. These customers do not require .
While adding the customer account, on the > page, the check box is available but not selected by default,. If you are creating the administrator account, select it manually.
These administrators can do the following operations:
Configure archive collectors (importers) for the selected/enabled Capture secondary services under .
Manage policies for Trusted Networks, Password Policy, and Authentication Management under .
You can configure the following Arctera Capture Secondary Services if you have subscribed for these services (purchased a user license).
Microsoft Teams via Export API | Microsoft Teams (Audio Video) | Exchange Mailbox Graph | Microsoft Teams via Webhooks | Slack Arctera eDiscovery | Bloomberg | IceChat | Twitter | OneDrive for Business | Box | Google Drive | Citrix Workspace & Sharefile | Dropbox Business | SharePoint | Amazon | EML | Blackberry | Viva Engage | UBS | XSLT/XML | EWS | Pivot | Text-Delimited | Crowd Compass | CellTrust | Refinitiv | Symphony | Workplace from Facebook | Salesforce Chatter | Chatter Cipher Cloud | FXConnect | XIP | Yieldbroker | Webpage Capture | Redtail Speak | ServiceNow | RingCentral | Zoom Meetings | Zoom Meetings via Archiving API | Cisco Webex Teams | YouTube | Cloud9 | Verba