Problem
Event ID 2270 / V-437-2270 is a Warning message that is logged during any of the following processes:
- Manual archiving in Outlook or OWA
- Restoring in Outlook, OWA, and Search.asp (via Basket)
- Archiving during a Scheduled run
- Archiving during a Run Now operation
The warning is a symptom of the actual issue and not the problem. The 2270 will also follow several combinations of other Events that indicate the problem and therefore those events should be the focal point in troubleshooting.
Note: The 2270 contains useful information that can assist with troubleshooting; Ie. Hex code (Hresult), ArchiveId, TransactionId, etc. Refer to the Sample event below.
Error Message
| Sample Event | Description |
| Event ID: 2270 | Relates to the VERITAS Enterprise Vault Error message number. |
| Category: Archive Task | Identifies the EV process that generated the error. |
| Description: A queued operation exceeded the retry count and has been discarded m_pIArchivingAgentV35->ArchiveItemV35(ClientID = "", TransactionID = "0FD804A518C64C59AFBFE800934CDB9", m_pIArchivableItem, ArchiveID = "171D6CE4D6B270A44B308374CF7A726251110000evault |
Indicates the retry count has been reached during a specifc routine |
| HRESULT: 0xC0040AD8 | Generic hexadecimal representation of the error. This will categorize the type of error message that was generated by the corresponding Event ID. |
Solution
Below is a list of different HEX codes referenced in Event ID 2270. Click on code to go directly to the associated article(s) below.
| HRESULT(HEX) | Description |
| 0x80040900 | MAPI_E_NAMED_PROP_QUOTA_EXCEEDED |
| 0x80070570 | File or directory is corrupted and unreadable |
| 0x8004060C | MAPI_E_STORE_FULL |
| 0x80040109 | MAPI_E_OBJECT_CHANGED |
| 0x8004010F | MAPI_E_NOT_FOUND |
| 0x800706BA | RPC_S_SERVER_UNAVAILABLE |
| 0x8004011B | MAPI_E_CORRUPT_DATA |
| 0x80040107 | MAPI_E_INVALID_ENTRYID |
| 0x800B0001 | Error thrown by MAPI when opening a non-existant folder based on its path |
| 0x80040B36 | AGENTS_W_FAILEDUSERCHECK |
| 0xC0040C1D | Archive quota limit exceeded |
| 0xC00408FE | Enterprise Vault cannot locate hidden message on mailbox |
| 0xC0041BF0 | Enterprise Vault cannot update archive folder record |
The articles below identify technical solutions that reference the 2270 warning in order of HEX codes referenced in the table above.
| HRESULT 0x80070570 | article |
| Event ID's 6183,2285,2244,2270 while archiving | 100008215 |
| HRESULT 0x8004060C | article |
| Event ID 2270; Journal Mailbox will not archive when the Exchange Quota has been reached | 100020329 |
| HRESULT 0x8004010F | article |
| Event ID 2270 during archive run (0x8004010F) | 100014412 |
| HRESULT 0x800706BA | article |
| Event ID 2270 0X800706BA when attempting to retrieve an archived item | 100004312 |
| HRESULT 0x8004011B | article |
| Event ID's 3007, 2244, 2270 causing pending shortcuts during archiving | 100005982 |
| HRESULT 0x80040107 | article |
| Event ID's 3007, 2244, 2270 during archiving imported messages from Google mail | 100024693 |
| HRESULT 0x800B0001 | article |
| Event ID 2243 Could not scan user mailbox error during archive run | 100017939 |
| HRESULT 0x80040B36 | article |
| Event ID's 2227,2270 viewing archived message(s) in OWA | 100018174 |
| HRESULT 0xC0040C1D | article |
| Event ID's 3172,2270 - Unable to archive an item using Store In Vault button in Outlook | 100030746 |
| HRESULT 0xC00408FE | article |
| Event IDs 2302,2270 during run-now or scheduled archive run; Failed to locate the mailbox filter for | 100027709 |
| HRESULT 0xC0041BF0 | article |
| Event ID's 8390,8391,2270 - hierarchy inversion - 0xC0041BF0 | 100024879 |
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Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.