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Important Update – Cohesity Support is Moving!
Effective November 10, 2025, 12am PT all support requests for Cohesity products - including
NetBackup,
Appliances, NetInsights Console, IT Analytics, and Alta SaaS Protection will be managed through the unified
Cohesity Support
Portal at https://my.cohesity.com/s/login/. Users will be migrated to Cohesity Support on November 10, and will receive an email with login instructions.
For Backup Exec, Enterprise Vault, InfoScale, Alta Archiving, and any other Arctera Products: You are in
the right place - Case Management remains available here.
VERITAS / ARCTERA SECURITY ALERTS
Security Alerts
View the latest security alerts, hotfixes and advisories covering Veritas / Arctera products.
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Veritas Appliances
RHEL 7.9/8.6 Support has ended
Veritas Appliances are protected with a hardened version of the Red Hat Enterprise Linux (RHEL) operating system. RHEL 7.9/8.6 support has ended. RHEL 8.8 support ends on May 31, 2025. Customers should upgrade to the most recent Appliance version, that uses a supported version of RHEL, to continue receiving operating system vulnerability fixes.
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Support for NetBackup 5240 Appliance will end soon on October 31st, 2025.
Support for NetBackup 5240 Appliance will end soon on October 31st, 2025.
Please contact your Cohesity Sales representative for information on Appliance refresh options.
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