Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.3)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1. About Enterprise Vault SMTP Archiving
      1.  
        SMTP Archiving configurations
      2.  
        SMTP Archiving components
    2.  
      About SMTP Journaling
    3.  
      About SMTP Group Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      About SMTP Archiving licensing
    6.  
      Journaling messages to Enterprise Vault from Exchange Server or Office 365
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Planning your configuration
    3. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    4. Adding an SMTP Archiving task and holding folder
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
    5. Configuring retention categories and retention plans
      1.  
        Managing cascading retention settings on multiple archives
      2.  
        About changing retention on SMTP Group Journaling provisioning groups
    6. Creating SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    7. Configuring archives for SMTP messages
      1.  
        Assigning multiple archives to spread the archiving load across servers
    8.  
      Adding SMTP routing addresses
    9.  
      Checking settings for SMTP Journaling
    10.  
      Additional configuration for Compliance Accelerator
  5. Provisioning users for SMTP Group or SMTP Mailbox Journaling
    1.  
      About SMTP provisioning groups
    2.  
      Adding an SMTP Group Journaling provisioning group
    3.  
      Adding an SMTP Mailbox Journaling provisioning group
    4.  
      Changing the order of the SMTP provisioning groups
    5.  
      Deleting an SMTP provisioning group
    6.  
      Adding or deleting an SMTP Provisioning task
    7.  
      SMTP Provisioning task summary reports
    8.  
      Configuring the SMTP site setting, Selective Journal Archiving
    9.  
      Adding SMTP target addresses manually
  6. Using the SMTP dashboard
    1.  
      About the SMTP dashboard
    2.  
      Using the Summary page
    3.  
      Using the Search page
    4.  
      Using the SMTP Archiving page
  7. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving
  8. Appendix A. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases

Adding target address aliases

When you add an SMTP target address using the Enterprise Vault Administration Console, an aliases file is automatically added to the following folder on each Enterprise Vault SMTP server in the site:

Enterprise Vault installation folder\SMTP\DATA\etc\switch

The name of the aliases file is the domain part of the target address. For example, if you add the target address, SMTPjournal@example.com, then the aliases file name is example.com. If you then add a target with a different domain, Enterprise Vault adds another aliases file with the new domain as the file name.

Although the aliases files are added automatically to all the SMTP servers, any entries that you add to an aliases file on one of the SMTP servers are not propagated to the aliases files on the other SMTP servers.

You must configure each alias address as an SMTP target address in the Enterprise Vault Administration Console.

See Adding SMTP target addresses.

In a building blocks environment, you do not need to copy the aliases files to the new SMTP server, as the messages can be archived by any of the SMTP servers in the site.

To add a target address alias

  1. Log on to the Enterprise Vault SMTP server for which you want to create an alias. Log in using the Vault Service account, or an account that is assigned to the SMTP Administrator role. The SMTP Administrator role is also included in the Messaging Administrator role and the Power Administrator role.
  2. Navigate to the folder, Enterprise Vault installation folder\SMTP\DATA\etc\switch.
  3. Locate the aliases file that has the target address domain as its filename. Open the file using a standard text editor.
  4. Add an alias entry in the form,

    incoming_name:alias redirect_name

    Where incoming_name is the local name part of the incoming routing address.

    redirect_name is the local name part of the target address to which you want to redirect messages.

    For example, to rewrite the target address in incoming messages from SMTPjournal@example.com to SMTPserver1@example.com, you add the following entry to the aliases file called example.com:

    SMTPjournal:alias SMTPserver1

  5. Save the file.
  6. Restart the Enterprise Vault SMTP service. This service is displayed in the Windows Services Console.