Predictive Insights

Proactive support for Veritas appliances driven by AI and ML.

Predictive analytics. Proactive support.

Predictive Insights utilises Artificial Intelligence (AI) and Machine Learning (ML) to deliver proactive support services that help organisations:

  • Improve operational efficiency.
  • Reduce unplanned maintenance and downtime.
  • Increase ROI.
Available for Veritas appliances, Predictive Insights delivers immediate value for both new and existing installations with prescriptive support services that can mitigate problems before they occur.

Eric Seidman, Veritas Director of Solutions Marketing, in conversation with John Furrier at theCUBE

Always-on. Always learning.


Predictive Insights is built on multiple years of Veritas AutoSupport information and 100s of millions of telemetry data points from over 15,000 Veritas appliances. Continuous AI/ML self-learning constantly improves insights and accuracy, identifying patterns, predicting trends, and optimising resiliency and utilisation with intelligent forecasting and predictive maintenance.


Highlights include:

  • Maintenance insights: Enhance infrastructure performance and avoid prospective issues with proactive preventative maintenance.
  • Resource insights: Reduce TCO by optimising existing infrastructure and accurately forecasting future capacity requirements.
  • Support insights: 24/7 proactive monitoring ensures that unplanned outages and downtime are minimised or eliminated.


Reduce unplanned downtime.

  • Continuous health montoring.
  • Resolve potential issues before they can occur.

Improve operational efficiency.

  • Focus on prescriptive maintenance.
  • Improve productivity by taking the guesswork out of administration.

Increase ROI.

  • Smart forecasting and capacity optimisation.
  • Avoid over-provisioning.


NetBackup Appliances

Predictive Insights provides the capability to proactively reduce downtime with NetBackup Appliances, reducing risk and saving cost.

Flex Appliance

Combining Predictive Insights' capability for proactive capacity management with the Flex appliance’s ability to rapidly configure and deploy data protection environments creates a powerful tool that adapts to rapidly changing business environments.