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NetBackup 8.1.2 Hotfix - Backups hang / catalina log warning APPARENT DEADLOCK (Etrack 3975178)
Abstract
Description
Veritas Bug ID: ET 3975178
Version: NetBackup 8.1.2
A HotFix is available which resolves the issue documented in Etrack 3975178
Fix Included resolves:
All backups hang and catalina log shows:
warning APPARENT DEADLOCK!!! Creating emergency threads for unassigned pending tasks !
Log location:
Unix/Linux: /usr/openv/wmc/webserver/logs/catalina.*.log
Windows: <INSTALL PATH>\Veritas\NetBackup\wmc\webserver\logs\catalina.*.log
Note: The DEADLOCK error would only show up in the master/primary server's catalina log, but the EEB must be installed on all servers acting as media servers.
README Notes:
1. On media servers (including primary/master when it is also a media server server), add the following line to the bp.conf file:
DISABLE_WHITELISTCACHE_CLEANUP_ON_JOB_START = 1
2. Apply this EEB.
Install on: Media servers (including primary/master when it is also a media server server)
EEB Installer instructions:
Using the NetBackup Emergency Engineering Binary (EEB) installer
https://www.veritas.com/docs/100019405
Installing EEBs on a NetBackup 52x0 / 5330 Appliance
https://www.veritas.com/docs/100023444
Downloads:
NB_8_1_2_ET3975178_1.zip
Zip file contents:
eebinstaller_3975178_1_linuxR_x86
eebinstaller_3975178_1_linuxS_x86
eebinstaller_3975178_1_solaris
eebinstaller_3975178_1_solaris_x86
eebinstaller_3975178_1_zlinuxR
eebinstaller_3975178_1_zlinuxS
eebinstaller_3975178_1_AMD64.exe
Appliance:
NBAPP_EEB_ET3975178-3.1.2.0-1.x86_64.rpm
Checksums for all files (cksum):
File Checksum Byte count
linuxR_x86/bpbrm 3839020312 5665044
linuxS_x86/bpbrm 2237107299 5607641
solaris/bpbrm 469448609 9365080
solaris_x86/bpbrm 4094448879 10702904
zlinuxR/bpbrm 3739531422 6195818
zlinuxS/bpbrm 2788202074 6166290
AMD64/bpbrm.exe 4149353978 1440768
Applies to the following product releases
Update files
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