Veritas NetBackup™ Add-in for Microsoft SCVMM Console Guide

The pre-recovery checks in the Recovery Wizard of the NetBackup Add-in for SCVMM return out-of-date information about the VM

When you click Recover on the Review Settings screen of the Recovery Wizard, the wizard runs pre-recovery checks to validate your selections and the recovery destination. However, if changes to the VM were recently made through Hyper-V Manager (not through SCVMM), the pre-recovery checks may encounter out-of-date information about the VM. Changes that are made through Hyper-V Manager on individual Hyper-V hosts or clusters can take up to 24 hours to be reflected in SCVMM. This delay is due to the Microsoft SCVMM refresh cycle, which the NetBackup add-in does not control.

For example: If the VM was recently deleted through the Hyper-V Manager, the deletion may not be reflected yet in SCVMM. In this case, the add-in's pre-recovery checks report that the VM still exists. The following message appears:

A virtual machine with the same identity exists on <host> and the overwrite option was not selected. Please review restore options and select overwrite to continue.

To recover the VM, go back to the wizard's Restore Options screen and select Overwrite existing virtual machine, and rerun the recovery.