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NetBackup™ Status Codes Reference Guide
Last Published:
2025-03-18
Product(s):
NetBackup & Alta Data Protection (11.0)
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 3361
Explanation: You receive this error during the NetBackup Recovery operation when you attempt to recover MongoDB clusters the MongoDB Ops Manager controls. It may indicate problems with one or more third-party APIs, or an issue with running internal NetBackup commands.
Recommended Action: Collect and review the logs that are shown for additional information: bprd
, tar
, and nbaapireq_handler
. If the problem persists, collect the logs that are indicated and contact Veritas Technical Support.
The logs are found at: Windows: install_path\NetBackup\logs\
UNIX and Linux: /usr/openv/netbackup/logs/
.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.