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NetBackup™ Status Codes Reference Guide
Last Published:
2025-03-18
Product(s):
NetBackup & Alta Data Protection (11.0)
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 7477
Explanation: NetBackup encountered a database query level error when it attempted to get the details of the active and the encrypted disk pools.
Recommended Action: Perform the following as appropriate:
Review the NetBackup Troubleshooting Guide for additional information about the error.
Increase the logging level and retry the operation.
Collect the web service logs from the time of the error and contact Veritas Technical Support. The web service logs are located in either
/usr/openv/netbackup/logs/nbwebservice
orinstall_path\Veritas\NetBackup\logs\nbwebservice
.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.